Hotel near Halong / Bai Chay,Ha Long89.6% of visitors choose this area
CChangqixianzhuomingxianren2023.09.13
This room is really great. First of all, the bed is spacious and comfortable, so that people can relax completely as soon as they lie down. Secondly, the cleanliness and comfort of the room impressed me, and there were almost no problems with mosquitoes, so that I could enjoy my journey with peace of mind. In addition, the air conditioning equipment in the room is effective, no matter how hot the weather outside, I can enjoy the cool temperature in the room. Overall, it was a great stay experience and I will definitely recommend this room to my friends.
Located in the city center, with convenient transportation. The staff is friendly. The breakfast was delicious with a good variety of desserts. We booked a superior room which was spacious and well designed. On the negative side, the city view is not too good
Hotel near Halong / Bai Chay,Ha Long89.6% of visitors choose this area
TThe Sean Family2024.11.19
The hotel is located on a small island next to Halong city. Only a 5-10 minute ride from the check in building on the mainland. The hotel offers this free shuttle ferry running every 20 minutes from and to the island. The hotel has nice facilities and very nice landscape. The only drawback is the cleanliness of the room. I feel the room is not clean enough and not matching the 5-star tag and the price we paid. The breakfast is really good with a lot of variety of foods to choose from.
Hotel near Tuan Chau Island,Tuan Chau7.5% of visitors choose this area
MMLS7552024.04.28
We had the best time with Capella Cruise. The family room was very comfortable for the 4 of us and luxurious like the entire boat. The food was incredible and so was the customer service. We really enjoyed the excursions and karaoke room. We can’t wait to go back!
I went to this hotel for New Year and it was a very good surprise that the party-dinner that they offered to guests was amazing, the food was incredible good. The hotel also has facilities for small kids play + social place near by, very convenient for parents. The only inconvenience was the bathtub that should be clean deeply, a little bit of oil inside, the rest amazing. To go to the beach a little bit far by walking. The view for the sea is amazing too. The food in the restaurant was very good too.
Hotel near Halong / Bai Chay,Ha Long89.6% of visitors choose this area
AAnonymous User2024.09.24
The hotel itself was great - clean, big and luxurious rooms - but may be better to wait until all the repairs are completed to enjoy the 2 swimming pools, fitness centre and even the hotel room balcony. Some distance away (but walkable) from Sun World entrance but since we were looking for a relaxing stay, we were good where we are with a nice view of the bay and the cable cars crossing over the water.
Hotel near Halong / Bai Chay,Ha Long89.6% of visitors choose this area
GGuest User2025.02.06
Very good quality hotel. Clean and comparable to a decent 5-star hotel chain. Excellent amenities including sky bar, rooftop pool, spa, gym. Breakfast was also very good. Staff were helpful throughout. Bai Chay is a good location for booking a sightseeing cruise to the HaLong Bay islands as the boat harbour is close by. There are many restaurants and local shops adjacent to the hotel, although not much regards western-type restaurants or bars. Overall great value for the price 👍
Hotel near Halong / Bai Chay,Ha Long89.6% of visitors choose this area
EErick2024.11.11
Wonderful 2 nights stay at the DelaSea hotel. What I enjoyed most was the staff as they were all so caring and helpful. Highly professional. From the reception with Hoa taking special care of me not to mention ”Alice” and the others. Same at the restaurant. From the manager to the supervisors to the staff. I can't name them all here but they made my stay very special. Food was really good. Staff attention was ”phenomenal”. The room was great (I got one on the top floors facing the bay) and despite being a very noise sensitive person I slept very well. No loud music noise (it was on a weekend early November). The bed was very comfortable and the air conditioner was not noisy though very efficient. Good shower. I did not use the swimming pool but it looked great. By the way I was told that taking photos from the bay at sunset from the swimming pool is ”the thing to do” :)
I can only praise the staff and the management for the wonderful hospitality even when super busy with big groups (which was the case during my stay).
Based on my personal experience I definitely highly recommend the DelaSea hotel and it will be my choice next time I am in Ha Long.
It's OK. I came here for business inspection. The hotel's service attitude is good and they agreed to the temporary changes. So I recommend it and I will definitely stay here next time.
Very Good
19 reviews
8.0/10
Price from
£23
per night
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9.2/10
Great
GGia h tFirst is not because you has an uneducated guest that mean you have the right to advise new guests…. For a 5*, tell guest that you can’t take things in room and moving things around…
All resort annoyed me with an educated peoples who taking pictures… why I have to wait them finish to continue my walk
For a 5 * hotel, I was expecting a more mature professional staffs… and telling a staff not doing right in front of guest is so wrong
The inside restaurant services is great…
And, at the end, as I booked my driver by myself, hotel staffs doesn’t care, my driver have to call me and I end up to bring luggage but my self
In general, they need a big re-training all the staffs… I can’t believe is a 5* hotel
For a 5* hotel, I will give a big 2/5
MMLS755We had the best time with Capella Cruise. The family room was very comfortable for the 4 of us and luxurious like the entire boat. The food was incredible and so was the customer service. We really enjoyed the excursions and karaoke room. We can’t wait to go back!
GGuest UserVery good quality hotel. Clean and comparable to a decent 5-star hotel chain. Excellent amenities including sky bar, rooftop pool, spa, gym. Breakfast was also very good. Staff were helpful throughout. Bai Chay is a good location for booking a sightseeing cruise to the HaLong Bay islands as the boat harbour is close by. There are many restaurants and local shops adjacent to the hotel, although not much regards western-type restaurants or bars. Overall great value for the price 👍
GGuest UserThe service is very good, the staff is friendly, the breakfast is good, and the CP value of living in a villa is high. It is not far from the night market and theme park, and it is within walking distance. The only disadvantage is that there is no dressing table.
TThe Sean FamilyThe hotel is located on a small island next to Halong city. Only a 5-10 minute ride from the check in building on the mainland. The hotel offers this free shuttle ferry running every 20 minutes from and to the island. The hotel has nice facilities and very nice landscape. The only drawback is the cleanliness of the room. I feel the room is not clean enough and not matching the 5-star tag and the price we paid. The breakfast is really good with a lot of variety of foods to choose from.
EErickWonderful 2 nights stay at the DelaSea hotel. What I enjoyed most was the staff as they were all so caring and helpful. Highly professional. From the reception with Hoa taking special care of me not to mention ”Alice” and the others. Same at the restaurant. From the manager to the supervisors to the staff. I can't name them all here but they made my stay very special. Food was really good. Staff attention was ”phenomenal”. The room was great (I got one on the top floors facing the bay) and despite being a very noise sensitive person I slept very well. No loud music noise (it was on a weekend early November). The bed was very comfortable and the air conditioner was not noisy though very efficient. Good shower. I did not use the swimming pool but it looked great. By the way I was told that taking photos from the bay at sunset from the swimming pool is ”the thing to do” :)
I can only praise the staff and the management for the wonderful hospitality even when super busy with big groups (which was the case during my stay).
Based on my personal experience I definitely highly recommend the DelaSea hotel and it will be my choice next time I am in Ha Long.
VVinod HuriaAlthough classified as a 4-star luxury hotel, no concierge service was available and we had to transfer our luggage ourselves to the room. Only two front desk staff members were there, who did everything. There was no travel agent to provide travel or cruise information or services in Halong Bay.
The breakfast spread was limited to selecting from the 2-3 options a day in advance, which was not a 4-star menu.
The room provided was a two-room suite with an attached kitchenette, which had a cooking stove, but no cooking utensils or even plates for serving. Even a basic necessity like a microwave to heat food was lacking. There was no hot water facility for washing utensils.
The air conditioning was not centralized, but independent units in each room. The bedroom size was very small, with barely any space to open the wardrobes.
Overall the two-day stay experience was not as comfortable and luxurious as one would expect in a 4-star accommodation.
There was no rooftop swimming pool or bar and in fact, we were told that there is nothing much to explore on the higher floors. Our accommodation was provided on the 14th floor.
HHarriet MayA beautiful hotel with absolutely stunning views of Halong Bay. We were in a twin room on the 12th floor which was quiet at night, with an incredible view of the bay and overlooking the pool - possibly the best view I’ve ever had. The service was great and the staff all very polite, friendly and helpful. There is good variety in the restaurants and prices are reasonable for what you receive. We also took full advantage of the grand spa, which offers a full range of treatments at a reasonable price. The spa staff could possibly have been a touch more professional (there was giggling which wasn’t totally appreciated) and the reflexology was much more of a leg massage, however we still enjoyed our treatments and for the price versus time of treatments we were happy. Location of the hotel is beautiful and away from the busy hustle and bustle of the city, though this means taxis are necessary in order to get anywhere. Hotel staff are very happy to help you organise these taxis though which made things very accessible. Overall a lovely stay and I would certainly stay here again.
HHenry ZawThis hotel boasts a convenient location and spacious rooms, although the bathrooms could be cleaner. The toilets lack hand sprayers or bidets, requiring the use of toilet paper. The air conditioning in the rooms is somewhat outdated and not very effective at cooling. The breakfast buffet offers a wide variety of dishes, most of which are satisfactory; however, I would prefer fewer dishes with a higher quality, similar to the breakfast at the Fansipan View Hotel. Overall, I would rate this hotel as three stars. The staff are helpful and accommodating. Please be aware that a nearby beach club plays loud music until 11:00 AM, which may disturb light sleepers.
KKatiaytI went to this hotel for New Year and it was a very good surprise that the party-dinner that they offered to guests was amazing, the food was incredible good. The hotel also has facilities for small kids play + social place near by, very convenient for parents. The only inconvenience was the bathtub that should be clean deeply, a little bit of oil inside, the rest amazing. To go to the beach a little bit far by walking. The view for the sea is amazing too. The food in the restaurant was very good too.
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