The room is large, but the mattress is too high, and the sofa is old and dirty, so I dare not sit on it. The room has a balcony, but it is useless in winter.
The air conditioner is very loud and cannot be turned on when sleeping.
Pros: The gym is good with complete equipment; breakfast is rich in variety.
Cons: The attitude of the front desk staff is average
After staying for a few days, I found that my body was swollen, red and itchy, as if it was caused by mosquito bites, so I dare not stay there anymore. Although there is no evidence that it is the hotel's problem, I stayed there for nearly ten days and did not stay anywhere else.
A go to hotel when I'm in Boston. Newton is a suburb but you can be in Boston very quickly but no subway stations nearby. It's right over the Massachusetts turnpike (but I've never felt bothered by highway traffic noise) it's not in town but couldn't be closer to the highway that gets you into the city or directly to the airport. It's got a great bar connected called Social that has really good food and live music sometimes on weekends and another small, neighborhood style bar right across the street (Buff's Pub) that has solid pub food and some of the best wings in the Boston area. They will for sure have whichever Boston sports game on. Bar closes early though, maybe 11pm. A great pizza place and a few other restaurants and a liquor store in walking distance (and a Dunkin' Donuts). Service is always good, the pool is quite small but it exists and is old but clean. No gym. Breakfast is solid. Parking Garage too.
Hotels in Fenway Kenmore,Boston1.7% of visitors choose this area
HHaiqi&tuomasizailushang2025.12.20
This was my friend's favorite room during this trip to the US, and the price was quite reasonable. Compared to hotels in New York, this place was truly comfortable. It's small but exquisite; though the room is compact, it's fully equipped and very clean. The view from the scenic room was also excellent. The lobby is decorated very warmly, and there are many young people around. Breakfast was also quite rich. We were very satisfied and highly recommend it.
The room was very clean and comfortable, the front desk service was very good, there were questions and answers, patiently solved the problem, the hotel was in a good location, very close to Harvard and MIT, it is recommended to visit the school to live here
Hotels in South End,Boston1.7% of visitors choose this area
GGuest User2025.11.02
The staff member who checked me in was very kind and helpful — they assisted me with everything I asked for. We even had a small misunderstanding about the deposit payment, but together with the supervisor, they handled it in a way that minimized the issue for me, and I really appreciate that. Overall, the rooms were clean, and the hotel offered plenty of amenities. You can easily store your luggage before check-in and after check-out. Since I was staying alone, the room size was sufficient for me.
However, I absolutely disliked the location of my room — I’d rate it only 3 out of 10. It was right next to the shared bathroom, and I could hear flushing and shower sounds all night long, so I couldn’t fall asleep at all. When I went to the reception after midnight, the staff member on duty wasn’t helpful and told me there were no other rooms available, even though I saw the same room type listed as available on ***********.
Overall, I liked the hotel itself, but I was very dissatisfied with my room’s location and barely got any sleep because of the noise.
Breakfast is quite nice. We enjoyed the waffles there.
Location is good. Walking distance to shuttle bus and orange line
Got changed to a quiter room when I complained about the loud and noisy neighbor.
Old amentities but generally clean.
Considering the price, this place offers great value for money in Boston. They serve warm, complimentary cookies daily, and you can easily get slippers, bottled water, and toothbrushes from the front desk if you need them.
The location is excellent, with several attractions nearby.
The JFK Museum was a highlight. We happened to visit during a Community Night and enjoyed a wonderful performance by the International String Trio (tip: they had another event scheduled for the 20th from 5:30 PM - 8 PM, so check their calendar!).
Carson Beach is worth a quick visit, but be aware that it's quite pebbly.
A Star Market is only a 7-minute walk away, where you can buy lobsters and have them steamed on the spot.
Both the airport and downtown are a relatively short taxi ride away.
Thanks to Ctrip's assistance, my overall experience was greatly enhanced.
Hotel's Amenities in West Springfield, MA , ensure comfort. Set along the Connecticut River in West Springfield, MA, this hotel is in the ideal location for every traveler. The Candlewood Suites West Springfield hotel's location makes it easy to get to destinations because we are located near the intersection of I-91 and I-90, and less than 30 minutes from three different airports. The hotel's setting in West Springfield is perfect for all business travelers. Guests staying at the hotel have access to multiple large businesses like Baystate Health, MassMutual, Mercy Medical Center and countless more. Also he greater Springfield area is home to more than 15 universities and colleges. If leisure is the reason for your stay, the hotel's location is near Six Flags New England, one of the largest theme parks in the region, the Basketball Hall of Fame, Eastern States, MGM Casino and serveral museums including Dr. Seuss. The hotel's property is just two miles from the MassMutual Center, which hosts many concerts and events. Eastern States Expo is nearby which features horse shows, trade shows like EASTEC, and the "BIG E." Guests can grill out in the gazebo, relax in the whirlpool and heated, indoor pool or the 24-hour Fitness Center with all brand new equipment. We also have the Cupboard featuring complimentary Maxwell House coffee. The Candlewood Suites® West Springfield hotel's amenities ensure guests "Consider Us Home".
The hotel is very comfortable, clean and quiet!
The blue carpet, the interior color is gentle, and the water temperature is not suitable. The little brother came to help adjust it. He told me that this is the second most comfortable hotel in Boston, and I believe it! The night shift service at the front desk is called Sam. He is very nice. He will help you with any questions. If you have a language barrier, he will find a way to use a computer to translate. Will book again next time!
Amazing
137 reviews
9.5/10
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8.1/10
Very Good
AAnonymous UserIn Southborough, very close to the company, nice and quiet environment
The front desk service was very good. I arrived quite late at night and was given freshly baked cookies, which was very considerate
The room was quite large, the two large beds were very comfortable, the bathroom facilities were also good, and the cloakroom was very convenient
You can watch Netflix and other movies on the TV for a fee, and there is also cable TV
The only drawback is that the coffee machine is very dirty, with dust inside and outside, and needs to be washed before use. The disposable cups and cup lids provided are also covered with dust
I don’t know if this room has not been occupied for a long time
Please check the hygiene of the room before checking in
__wfo0****The room isn't huge, but with two 150cm beds, it's manageable for a family with kids if you don't mind snuggling. The mattress was incredibly soft; surprisingly, I usually get back pain at home but slept on this soft bed for three nights with no issues. There's a Starbucks drip coffee maker in the room, and another Starbucks next to the front desk on the second floor. Bar10, also on the second floor, serves good food. The hotel connects to two malls, which is fantastic in the cold winter as you don't have to go outside to find food. The cleanliness was impeccable, it looked like it had just been renovated. The shower had both an overhead rain shower and a handheld option; even though it was in a tub, the water pressure was excellent. Facing north, we had an unobstructed view of the river and MIT across the way. Boston truly is a beautiful city, and I'd definitely stay here again on my next visit.
HHeliyoulilingIt's just an ordinary business hotel, just stay for a while, it's very quiet, but the room facilities are a bit old, but the bedding and everything are clean, overall it's good, nothing to complain about
GGuest UserExcellent hotel. Recently renovated and has a very modern feel to the lobby. Also connected to Prudential center and tons of food options within 1-2 min walking distance as a result. Room is very clean and comfortable
GGuest UserNos quedamos en este hotel porque quedaba cerca del colegio Philips Academy Andover. El hotel está al lado del restaurante Chili´s y también de una gasolinera. El desayuno está bastante bien con huevo revueltos y fruta.
JJingyushaExcellent location. It's only a 2-minute walk to the subway station and 5 minutes to Chinatown, with abundant food choices nearby. Don't bother with breakfast at the hotel; it's overpriced and you'll find much better options in Chinatown. While it was clean, the facilities are noticeably old. Its biggest plus is being so close to the city center, just a ten-minute walk.
PP-SPlanned early on and booked our exact room type, a two queen studio suite. Price paid room confirmed. Upon check in, front desk says nothing about room change or availability. Entered the room, figured it was a one queen room. Called the front desk, told us our room type was over sold and this was the only room we can get. No apologies, no upgrade, no compensation, no shame. Only solution is “you can talk to the manager tomorrow morning”.
Had to have phone and in-app conversation with our travel agent for 2 hours to finally reach some compromise. And had to stick with the wrong room type.
Facilities are ok. But hotel service is terrible.
Yyuan~erThe location is average and the health is OK. We are working there so choose. If it is a trip, it is more troublesome, because it costs 30 dollars to take a taxi to the city and 30 dollars to Harvard University. There are no slippers and toiletries in the room, and there are no hotels in the United States. It is very strange. Breakfast is mainly cold meals. It is good to use it as a fast hotel. Don't think about it compared with the domestic Hilton.
GGuest UserI got two nights stay at the hotel. My experience was fantastic from check in to check out. I arrived a little before lunch as I was transferring from Westin right next door so I wasn’t sure if I had to wait until 4pm for checkin. The front desk staff took me in pleasantly without a fuzz, very thankful for that especially when I’m on a tight travel plan. The room was very spacious and clean plenty of clean bathroom supplies, shower was awesome with just the right water pressure. The only thing I would suggest is to just leave the complementary bottle water in room (especially during the summer season) as opposed to having to pick up at front desk (which I wasn’t aware until my friend told me who was also staying at the same hotel). However the room does have two bottles of water but they are priced. I did notice that the internet is not free if you are not a Marriott member (not sure if it’s a norm now days but I think Westin was free for hotel guest and both are under the same hotel Group, but it stood out in my experience with the Hotels as I just completed two weeks of travel right before the stay), so at Checkout I asked to ensure my member number is associated with my stay and the gentleman at the front desk kindly confirmed that the internet charge will be removed on final billing. That was a peace of mind for me. Very thankful again. Overall a comfortable stay and will revisit!
SSergeiОтличный новый отель.
Номера небольшие, но все очень комфортно! Удобная большая кровать прямо у окна с видом на город (при заселении можно выбрать низкий или высокий этаж и вид - на город или нет).
Регистрация удобная
Душ и вся сантехника новые, все супер.
Современный телевизор
Свет, кондиционер, телевизор и пр. Управляется с планшета, что тоже очень удобно.
Есть два вида штор - блекаут и от яркого солнца.
Район удобный - можно быстро добраться до Кембриджа, до Даунтауна пешком 15 минут.
, тропа Свободы также находится рядом
Отель находится в здании автовокзала, но народу немного и это соседство не ощущается. Зато рядом есть большой фуд-корт, огромный супермаркет где огромный выбор всего, в том числе алкоголя и готовой еды. Также через дорогу - литл итали, где много вкусных ресторанчиков и баров.
В общем, мы очень рады, что выбрали этот отель.
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