Hotels With Pool in Balqa, Jordan

The hotel is truly magnificent! The staff are open and friendly – always ready to help with everything! I agree with other reviews about the hotel; it's indeed not new and has minor flaws in the rooms, but these are addressed through communication, and they are accommodating! The grounds are very clean and well-maintained – beautiful all around! We booked a room with a large balcony, but it turned out the photos for the room were incorrect, and it was actually in a different category. However, the hotel staff were accommodating and provided the exact room shown in the picture, instead of telling us to 'sort out the mistake ourselves' :) The view is top-notch! In the evening, there was a concert with live music and belly dancing, and the breakfasts were absolutely delicious! Manakish with cheese is a particular favorite! The spreads were also very tasty! Overall, there's a great and extensive selection! The beach staff are excellent – it was our first time at the Dead Sea, and they helped us with everything, explained things, and assisted us attentively!

I stayed here because it was highly recommended by a friend, and overall I had a great experience. When I first checked into my room, I noticed that the toilet hadn’t been properly cleaned, and there was a used cotton swab left on the floor. After I informed the front desk, they immediately upgraded me to a Junior Suite, which was incredibly spacious and offered a beautiful sea view. Unfortunately, the air conditioning wasn’t as effective as it had been in my original room. One thing I really appreciated was that the hotel has an adults-only pool, which made for a much more relaxing atmosphere. The food was also excellent. The only major downside was that there happened to be an outdoor party at the hotel’s bar on one of the nights, with loud music continuing until around 11:00 p.m. The hotel never mentioned this at check-in, which was quite disappointing since it significantly affected the evening experience. 因為朋友推薦，所以來這裡。 這裡真的很棒，但是房間入住的時候發現馬桶沒有沖乾淨，地上還有一個遺落的棉花棒。跟飯店前台表示之後就幫我換到junior suite，房間超級大有海景，可惜惜冷氣沒有我原本的房間，但是他的泳池有分大人才能進去的，我覺得很棒，食物也好好吃。不過晚上剛好遇到有人在戶外。bar辦派對，一路吵到晚上11點，辦入住的時候飯店完全沒有提到這一點，覺得有點誇張。

Security checks are required for both vehicles and luggage upon check-in. There's also a 100 JOD (approximately 1000 RMB) credit card deposit that's only refunded 10 days after check-out. They don't provide any email confirmation or proof of a successful room inspection after check-out; everything relies on their word. Guests are completely passive in this process. On the upside, you can watch the Dead Sea sunset from the hotel and also float in it. The breakfast buffet is just so-so. For a five-star hotel, this stay felt incredibly stifling. The overall experience was quite poor.

The resort is very large and well located. Upon arrival, both of our rooms were missing hand towels, slippers, and bathrobes, so we had to call to request them. Overall, we had a pleasant stay: the rooms were spacious and offered a beautiful view, and the breakfast was excellent. However, if you are someone who pays close attention to details, you may find that certain aspects are somewhat neglected. The furniture is rather basic, the lobby lacks a cozy seating area, and the staff, while polite, was often slow to respond and not particularly professional. Considering the price, I would have expected a slightly higher standard overall.