Since we traveled by car, it was helpful that there was a parking lot.
The rules and structure were simple and easy to understand.
It was unfortunate that I couldn't use the alcoholic drink bar because the times for breakfast didn't match up, but I was satisfied with my stay.
The only negative points were that there was a lot of static electricity in the building and the water in the large communal bath was lukewarm.
Although the drive up the mountain was a bit challenging, the environment upon arrival was beautiful. The front desk staff spoke Mandarin very well and arranged an excellent room for us. After checking in, we headed to the restaurant for dinner. The buffet offered a wide variety of dishes. After dinner, we went to the hot spring area. Besides the public bath, there were also private hot springs, which we thoroughly enjoyed! 😎
Breakfast was also very rich and plentiful. After eating our fill, we soaked in the hot springs for a bit longer. We even took some photos before leaving to capture the wonderful memories!
The hotel is super close to Sendai Station, making transportation very convenient. It's also near Tohoku University, Sendai Asaichi (morning market), observation decks, and 7-Eleven.
The hotel service is excellent; check-in and check-out were quick and easy.
The rooms are well-equipped, clean, and tidy, with water and toiletries provided. When leaving, I noticed in the reception area that the hotel has won many awards. The breakfast buffet isn't huge, but the variety is decent, typically Japanese. They even have Sendai's famous Zunda Shake, so no need to go all the way to the station to buy one! Whether for leisure or business, it's a solid, comfortable stay without any real drawbacks.
On the day before I left Japan, there was a tsunami and earthquake. I was in such a panic late at night that I ran down to the lobby in my room slippers to consult with the manager. I apologize for that; please forgive me. I later realized that the staff on duty in the lobby were incredibly polite, warm, and helpful in their replies, and they all remained very calm.
The location is very good. 5 min to sendai train station.
There is a famous grilled beef tongue across the hotel.
There is also convenience store nearby.
I think the coin laundry is so expensive, it’s 700 yen.
Room is spacious and clean.
This Dormy Inn is by far the best one we've stayed at in Japan! The room felt slightly larger than the standard Dormy Inn basic room types, and the highlight was definitely the multiple outdoor onsen baths available (usually there's just one). It was fantastic to try out all the different ones in rotation. The service was also excellent. The only downside is the location, which is a bit out of the way, situated between Sendai city center and Matsushima Coast (a 25-minute walk from JR Nakano-sakae Station, or a 5-minute taxi ride costing around 1000 JPY). Other than that, there are no flaws, and the Ctrip group purchase price was an absolute steal. Plus, the Kirin Beer Factory is right next door, so if you have time, you can book a tour.
This was my third stay at The Westin Sendai, and I continue to love both the hardware and the service. The rooms are beautifully designed, and the two restaurants are truly excellent — always one of the highlights of my trip.
However, during this visit, the lady at the lobby reception was not as helpful as expected. While she remained polite, her attitude felt a bit less sincere compared to my past experiences. That was the only small disappointment in an otherwise wonderful stay.
Just a five-minute walk from Sendai Station, this hotel boasts charming, traditional architecture. The top-floor public bath is particularly amazing, and the breakfast offers a great variety. I absolutely recommend it and will definitely stay here again on my next trip to Sendai.
Free soba and hot onsen on night really appetizing during winter. Full facilities such as laundry, free ice cream, and enjoy comic lounge. Breakfast like a local. Surely would come again in the next trip⭐️⭐️⭐️⭐️⭐️
It was very clean. The large bath and the changing room were spacious, and there was a large mirror in the bathroom, so I was able to dry my hair slowly with a hair dryer.
Considering the food and drinks (including alcohol) that are free, the value for money seems high. However, even though we booked as a couple, there were only two large yukatas provided... I wish they had been a little more considerate.
Very Good
17 reviews
8.3/10
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AAnonymous UserThe location is very good. 5 min to sendai train station.
There is a famous grilled beef tongue across the hotel.
There is also convenience store nearby.
I think the coin laundry is so expensive, it’s 700 yen.
Room is spacious and clean.
GGuest UserThe hotel is super close to Sendai Station, making transportation very convenient. It's also near Tohoku University, Sendai Asaichi (morning market), observation decks, and 7-Eleven.
The hotel service is excellent; check-in and check-out were quick and easy.
The rooms are well-equipped, clean, and tidy, with water and toiletries provided. When leaving, I noticed in the reception area that the hotel has won many awards. The breakfast buffet isn't huge, but the variety is decent, typically Japanese. They even have Sendai's famous Zunda Shake, so no need to go all the way to the station to buy one! Whether for leisure or business, it's a solid, comfortable stay without any real drawbacks.
On the day before I left Japan, there was a tsunami and earthquake. I was in such a panic late at night that I ran down to the lobby in my room slippers to consult with the manager. I apologize for that; please forgive me. I later realized that the staff on duty in the lobby were incredibly polite, warm, and helpful in their replies, and they all remained very calm.
GgoldkidJust a five-minute walk from Sendai Station, this hotel boasts charming, traditional architecture. The top-floor public bath is particularly amazing, and the breakfast offers a great variety. I absolutely recommend it and will definitely stay here again on my next trip to Sendai.
MM245877****This Dormy Inn is by far the best one we've stayed at in Japan! The room felt slightly larger than the standard Dormy Inn basic room types, and the highlight was definitely the multiple outdoor onsen baths available (usually there's just one). It was fantastic to try out all the different ones in rotation. The service was also excellent. The only downside is the location, which is a bit out of the way, situated between Sendai city center and Matsushima Coast (a 25-minute walk from JR Nakano-sakae Station, or a 5-minute taxi ride costing around 1000 JPY). Other than that, there are no flaws, and the Ctrip group purchase price was an absolute steal. Plus, the Kirin Beer Factory is right next door, so if you have time, you can book a tour.
GGuest UserFree soba and hot onsen on night really appetizing during winter. Full facilities such as laundry, free ice cream, and enjoy comic lounge. Breakfast like a local. Surely would come again in the next trip⭐️⭐️⭐️⭐️⭐️
ぬぬぬぬうI would like to use it in the future.
I booked a room with ocean view.
Although the room was old, it was a clean and futon very fuzzy and satisfying room.
In the hot spring (large bath) and open-air bath, if the weather was good, I could see the sunrise early in the morning, and it was very beautiful.
It was a plan with breakfast, but it was separated by time, so there was no congestion, some of them were buffet style, and the taste was very satisfying.
I would like to use it again because the family I went with was very satisfied.
GGuest UserThis was my third stay at The Westin Sendai, and I continue to love both the hardware and the service. The rooms are beautifully designed, and the two restaurants are truly excellent — always one of the highlights of my trip.
However, during this visit, the lady at the lobby reception was not as helpful as expected. While she remained polite, her attitude felt a bit less sincere compared to my past experiences. That was the only small disappointment in an otherwise wonderful stay.
GGuest UserWonderful hotel. Single room was really big for japanese standard and had everything you need to spend the evening after dinner (TV, wifi, kettle with tea bags, fridge). In the reception hall there is a coffee machine for free. The room didn't have shower (but had toilet and separate sink with toiletry). The onsen is free for all guests and it is really a must! Breakfast was great, too! Parking is free.
PpanggogiA hotel with a perfect location and absolutely stunning views. It features both indoor and outdoor onsen facilities. Dinner is served in-room, giving a cozy ryokan-like atmosphere. The staff are very friendly and attentive.
SShuaiqimanderenshengVery satisfied, beyond expectations, clean and tidy, the waiter is intimate, if it is not for the help of this lady, constantly contact the taxi driver, we may not be able to get a taxi to go to Cat Island, the plan to visit the cat will be soaked. (The hotel is 4 kilometers away from Cat Island. The partner who comes here will book a car for you one day in advance. Uber may not get a taxi here.)
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