Hostels in Penang, Malaysia

I arrived quite late on the first day, and the front desk was already closed. I called multiple times, but no one answered. The platform told me to leave a message, and my email didn't get a reply either... I was actually ready to give up and leave a bad review. Then, suddenly, my phone rang at 1 AM, and someone responded – possibly a substitute staff member... After that, check-in went smoothly... The overall environment and concept are pretty good, and there's a suitable spot for me to get work done. Most importantly, seeing the lady diligently cleaning the beds the next morning really made up for it. I've saved this location for future reference.

Booked as couple but provided only 1 pair of slipper. One side of the bed is next to the wall.

Friendly staff, very clean environment. I was given the exact room which I requested. Amble parking space. The only setback is that the shower area will wet the bathroom after the shower..

This was my first time staying in a hostel, and I'm giving this place a 10/10 – I'm absolutely delighted with everything. For the price, it's an absolute steal! Resthub is right in the heart of Georgetown, with all the major attractions within walking distance. There's a shopping mall just across the road, and tons of cafes and restaurants nearby. The capsules (rooms) are incredibly clean, with comfortable mattresses and pillows. They provide towels, slippers, toothbrushes, and toothpaste. In the showers, you'll find shampoo, shower gel, soap, and even a hairdryer. All the other guests were considerate and quiet. I felt very safe thanks to the automatic door locks and key card access for the rooms.

We had a good stay there, comfortable, staff are okay but on my last day I was locked outside when the door knob mulfunctioned. Luckily the staff was giving full cooperation. Overall, recommended if you are travelling to explore places around Georgetown area and nearby places.

Very good, cost-effective, complete facilities, sound insulation can be improved a little, very suitable for backpackers, next time I will consider staying here, very convenient in the city center.

I was very satisfied with my overall experience at this hotel! First and foremost, the most convenient aspect was the airport transfer service. The driver was punctual and friendly, making the journey from the airport to the hotel very smooth. I didn't have to worry about transportation or getting lost at all. This service is truly thoughtful, especially for first-time visitors to the city. The hotel's hygiene was also quite impressive. Whether it was the lobby, elevators, or inside the rooms, everything was meticulously cleaned, and the air was fresh with no unpleasant odors. The bed in the room was soft and comfortable, the bathroom was clean and tidy, and all the towels and amenities were well-stocked, making for a very reassuring stay. The daily cleaning service was also excellent; the staff would proactively clean and replenish daily necessities. The location was also fantastic. The hotel is situated in a very convenient area with many restaurants, cafes, and convenience stores nearby. You can easily find food or daily essentials within a short walk. Whether you want to try local specialties or just grab a quick meal, it's incredibly easy. Moreover, the hotel is not far from shopping malls and public transportation, making it convenient for taking a taxi or public bus.

The location is very good.The boss was very helpful. The room is like shown on the site.Clean.you get what you pay for.