93725 - Yas Island - Yas Plaza, Yas Island, Abu Dhabi, Emirate of Abu Dhabi, United Arab EmiratesView Hotel Details
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Guest Reviews of Park Inn Abu Dhabi, Yas Island
8.6/10
Very Good
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.0
Service8.6
Cleanliness8.7
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All reviews(50)
Positive reviews(46)
Reviews with photos/video(10)
Awesome stay(11)
Great location(11)
Great service(9)
Loved the view(7)
Awesome rooms(7)
Delicious breakfast(6)
Negative reviews(4)
mehdigarayev
Standard Room with Plaza View
Stayed in Dec 2024
Travelling with friends
9 review
8.5/10
Very Good
Posted on Jan 15, 2025
It was good location, near to many places such as Ferrari World, Warner Brothers, Water Park and etc. at YAS island.
Response from Property: Dear guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.Kind regards, Ehab Mustafa Front Office Manager
Guest User
Standard Room with Plaza View
Stayed in May 2025
Family
2 review
8.0/10
Very Good
Posted on Jun 23, 2025
Place is good generally. However a few issues stands out. At reception check-in, they will ask you to email them your booking details or take a photo of your app booking. Please remember to hide certain private details ie. Trip.com pin number as that is only for our personal use. We waited about 1hr for checking almost 3pm the usual check-in time although many people were checking out earlier. When we entered room, bedsheets were all wet. It didn't dry properly, both beds were wet. They helped us changed. Then the lights short-circuited, they need to reset. Then the toilet choked. The flushing mechanism can be improved, it gets stuck when you press the button and flushing is not smooth. breakfast was decent, limited options for mains. Overall, it was passable. But for Yas island hotel and brand name of park inn, we expected a lot better. Similar to a budget hotel vibe
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We are pleased to know that you appreciated our convenient location, Please accept our sincere apologies for the inconvenience you experienced during your stay. Your feedback is truly valuable and has been shared with our team to ensure the necessary improvements are made and to prevent similar issues for future guests. We hope to have the opportunity to welcome you back and provide you with a much more pleasant experience on your next visit.Kind regards,Ehab MustafaFront Office Manager
Sheila
Standard Room with Plaza View
Stayed in Mar 2025
Solo traveller
1 review
8.5/10
Very Good
Posted on Apr 28, 2025
Nice view and area
Response from Property: Dear Guest,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.Kind regards,Ehab MustafaFront Office Manager
Anonymous User
Standard Room with Plaza View
Stayed in Nov 2024
Family
12 review
6.5/10
Posted on Jan 21, 2025
Great location if you’re planning on going around Yas Island.
Response from Property: Dear guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.Kind regards, Ehab Mustafa Front Office Manager
Guest User
Standard Room with Plaza View
Stayed in Aug 2024
Business traveller
1 review
6.0/10
Posted on Sep 26, 2024
I booked the hotel one hour before arrival , I arrived but the did t find my booking and I had to wait and wait.. finally after 75 minutes I checked in , the room is nice and the view amazing , but quality of bed and sheets are average , shower darin Was blocked , but it’s only one night . So what :)
Personal very nice and friendly , can’t complain about them
Response from Property: Dear GuestThank you for taking the time to share your valued comments regarding your recent stay with us, we are deeply sorry to hear your stay was not pleasant as you expected due to all the concerns you have mentioned which have been shared with all relevant departments in order to take the right action. Once again please accept our sincere apologies for any inconvenience. Looking forward to welcoming you back for more memorable stay with us.Kind regards, Ehab Mustafa Front Office Manager
florent jeannot
Superior Room with Sea and Golf View and Balcony 1 King Bed
Stayed in May 2024
Couple
1 review
9.0/10
Great
Posted on Jun 25, 2024
The location and the place is great. The ladies and gentlemen at the desk are very hospitable and accomodating. Thank you to Rizalyn who is always going the extra mile to ensure we have a comfortable stay .
Response from Property: Dear florent jeannot,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.Best regards,Rebecca HongArea Director,Rooms
Guest User
Standard Room with Plaza View
Stayed in Apr 2024
Family
1 review
4.5/10
Posted on Jun 1, 2024
Extremely horrible service.
Couple of basic things which the hotel are not able to provide which includes water. They were adamant that they wouldn’t serve more than 2 bottles(1l total) in a room which has 3 adults and literally had to fight for it. Rooms had faulty flushes and dirty mirrors. Asking 20 aed for getting plates into the room. Such a horrible service not even close to the money worth we ended up paying. Felt as if i was getting profiled . Would never recommend this place to anyone.
Response from Property: Dear Guest, Thank you for your feedback and rating, from which I am sorry to know you were disappointed with your recent visit.We highly value our guests' feedback to understand our strengths and weaknesses.Alternatively, if you wish to discuss your experience in more detail, please do not hesitate to contact me directly via telephone or email at the hotel.Kind regards, Haitham KhalilResort Director
Guest User
Standard Room with Plaza View
Stayed in Dec 2023
Couple
7 review
10/10
Outstanding
Posted on Feb 17, 2024
Love the hotel room, the location as it is very near YAs Island where all the theme parks are located🩷
Response from Property: Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.Best regards,Haitham KhalilResort Director
sounghun lee
Standard Room with Plaza View
Stayed in Dec 2023
Family
8 review
8.0/10
Very Good
Posted on Jan 21, 2024
Good enough. I recommend. Good location. Good staff. Good night.
Response from Property: Dear Sounghun Lee,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.Best regards,Haitham KhalilResort Director
Eloiza Rubios
Standard Room with Plaza View
Stayed in Dec 2022
Family
12 review
9.0/10
Great
Posted on Jan 30, 2023
Location was near to concert venue! We just walked to prevent the traffic. reasonable place to stay in yas island. Breakfast was so-so.
Response from Property: Dear Eloiza, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you again on your next visit. Best regards, Rebecca Hong Area Director,Rooms
Asma 1978
Standard Room with Plaza View
Stayed in Jun 2023
Family
15 review
8.5/10
Very Good
Posted on Jul 11, 2023
The location of the hotel is excellent, near Yas Mall and Ferrari World
Response from Property: Dear Asma, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you again on your next visit. Best regards, Rebecca Hong Area Director,Rooms
Abdulaziz Almudaires
Suite with Sea View and Golf View and Balcony Non smoking
Stayed in Feb 2023
Business traveller
1 review
9.5/10
Amazing
Posted on May 23, 2023
Everything’s was perfect, only late check in waiting until 17:00 pm to give me my room, while I’m 13:00 on hotel lobby.
Response from Property: Dear Abdulaziz, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you again on your next visit. Best regards, Rebecca Hong Area Director,Rooms
Ahmed
Standard Room with Plaza View
Stayed in Jul 2022
Travelling with friends
1 review
9.5/10
Amazing
Posted on Aug 24, 2022
Start from a very smooth and professional check in with Thwea i don't exactly remember her name, the one who made the check in she is very professional with a very friendly lovely smile and a first class high manner, very special thanks to her for making our first and last impression and for her assistance during our stay, Good Job and Well Done to her and to the hiring professional employee. Then i got a wonderful coffee at the morning over the pool, with some team of the breakfast restaurant assistant all was a good experience my room was 607 it had a lovely view. Thank you all for the wonderful stay you make it and thanks you thwea for you assistance during the check in and out.. highly recommend to book the balacony room with sea view amd high floor
Response from Property: Dear guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.Kind regards, Ehab Mustafa Front Office Manager
C4chrissie
Standard Room with Plaza View
Stayed in Aug 2022
Couple
156 review
9.0/10
Great
Posted on Sep 30, 2022
Always good to catch up with the staffs as they are super friendly and helpful.
But I found every time I came back these days certain things were not working. They used to provide chromecast but it was all gone.
Also hot water is were not working in the room this time and I could not even take a shower. But still my first choice for the hotels because of the hospitality I have been receiving.
Response from Property: Dear guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.Kind regards, Ehab Mustafa Front Office Manager
Indre
Standard Room with Plaza View
Stayed in Oct 2023
Travelling with friends
7 review
10/10
Outstanding
Posted on Nov 24, 2023
Like the location.
Response from Property: Dear Guest,, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.Best regards,Haitham KhalilResort Director