Guest User
November 6, 2023
Went to this hotel with high expectations, but overall disappointing experience. Upon arrival no explanation about the hotel from the receptionist (no information about the sauna, dinner, wifi…). The hotel was not aware that we had booked half board. We had to ask for this ourselves and after much difficulty we were able to reserve a table in the restaurant. The next day the same problem, with much difficulty they were able to free a table for us, even though we had booked half board well before. Someone from the hotel staff refused to serve us because she did not speak English. Very outdated room with musty smell. Hygiene is an area for improvement (toothpaste splashes on the mirror, hair of previous guest in bathroom ...). Bathroom is also very small. The only positive thing about this hotel is the food which we really enjoyed.