When we first arrived it was really unfortunate to find out our rooms had maintenance issues and so we were transferred to another local hotel. Though this was disappointing the staff here were faultless in their efforts to still make our holiday one to remember by ensuring we were moved with our friends and confirming we could still use the facilities here as well as have a free spa day for the adults (including free taxi transportation between hotels). A couple of days into our holiday we took advantage to visit the hotel in its full glory and fell in love with Mitsis Cretan Village. We asked if any rooms were now ready for us to move back here as the hotel we were moved to, though wonderful, it wasn’t here and it wasn’t for us. The staff were amazing and made it work for us to be able to have 2 nights here. Our sea view family rooms are beautiful, the beach is incredibly accessible and can see back to the slide etc, all in easy walking distance, perfect for snorkelling in, the food has something for everyone (the children especially love the all day crepe station and pizza!), the cocktails are amazing and the barmen make everything you ask for, even ones not on the menu (read the small print!), the evening music entertainment is fab, the pools are lovely with pool side music playing all day and as a bonus they’ve agreed late checkout for free for us so we can thoroughly enjoy our last day before flying home! Highly recommended! We’ll be back!