Best Hotels in Ashmore, Australia

Staff were friendly. Room was very clean and comfortable. Convenient for our purposes. Delicious breakfast. This is our second stay here and would happily stay again.

Exceeded my expectations. A fantastic resort that was walking distance to Heritage Stadium, where we went to see an AFL game. We had a King Spa room, it was spectacular. The Japanese restaurant at the resort was brilliant. The buffet breakfast was the best I’ve ever had and the staff at the resort were friendly and welcoming. What a wonderful experience and weekend away!! I could not more highly recommend a stay at this resort. A perfect weekend away!

Checking In was quick, lovely service at the front desk. Arriving in the room & was quite well presented, very comfortable beds. The room was serviced & cleaned daily, new towels & new sheets & ALL DAILY - was a big tick for my partner & I. Only small issue was I have OCD, so when the room was cleaned daily, I had noticed a fair few stray black hairs on the bedding & floors, cleaning myself up with the towels were a few black hairs on myself asking cleaning myself dry with the towels. But other than that, the stay was lovely!

Very good location opposite the beach. If going on a day when there is a market, the market will be opposite the hotel. The room that was on the 10th floor saw a very clear view of 90 degrees. The overall picture was better than expected. Quite impressive, the room is spacious, the equipment in the room is quite complete, there is a dryer, iron, hanger, kettle, refrigerator, microwave, TV, heater, bar of soap (2 bars), shampoo (1 bottle), items that are not provided, conditioner, towel, drinking water and tissues. in the room There is no cleaning service or changing clothes (have to pay extra). We went to stay for 3 days, the last day we were able to leave our luggage at the hotel. Walking from the tram may be a bit far, but in exchange for the beach front location, it's okay. There are shopping malls and restaurants nearby. When we went, we got it at a relatively cheap price compared to nearby hotels. Recommended 👍🏻

Room was spacious, clean and seems new. Love the carpark which links straight to lobby. They were very nice and gave us a sweet message and treat as my husband and I were on our honeymoon trip. Downside was on the security deposit. They charge it to my card and refunded only after a few days. If it is a hold amount, there should not be any charges. If they charged the amount, the refund should be immediate on the same day. We booked assessable room which was for the handicap. The doors are automated etc. The reception said they were unable to reach me by phone call and they couldn't email me because I booked via third party vendor. It would have been better if they can contact via email which they chose not to. This is something which they could have improved and definitely will improve our stay experience. Other than this, everything else was great! Note: When we drove to Mantra, right in front of the hotel was a cemetery. Just in case anyone superstitious, this info may be helpful.

We booked a 3 bedroom apartment with ocean views. Apartment was clean and well furnished. The views from the balcony was very nice, could spot a nice sunrise from it. Fridge smelled funky when we checked it but was promptly attended to when we called. There are restaurants and supermarket just below the apartment, very convenient. Will stay here again.

Booked at Tiki appartments for a family holiday and proposal. We booked the one bedroom apartment with a sofa bed as we had 4 of us staying. Apon arrival we expected a fresh and clean room with two beds set up for the 4 of us. Unfortunately it was NOT. We found that the sofa bed was still set up as a couch and no bedding to be found. We also noticed how dirty the room was from hand prints and splatter marks on all the mirrors to mold and dirt on on the floors, walls and bath. Also dead moths lying around on window seals. (Photos attached) After our 2nd night staying, we hadn’t received a room clean. We asked at reception and was told that they only service the rooms if we request it. We requested a clean for the next day but apon arrival the next evening found the room as we had left it. After another attempt of requesting a room sevice the next day we got one. From the 3rd - 6th day of staying 2 of us got quite sick and unfortunately put it down to how unhygienic the rooms were. - Hair dryer was faulty and didn’t work. - Fans only worked on the highest settings. - TV’s didn’t work. ( fixed after someone looked at it.) - Brocken switches everywhere. - Everything was dirty and sticky. -Views gorgeous. - Location perfect. -Pool & Spa perfect. This hotel needs a priority overhaul with maintenance and housekeeping to lift there game. If it wasn’t for the amazing night receptionist Sharna that did everything in her power to make our stay the best possible we would have gone elsewhere. Higher management please fix theses problems, all the reviews are the same over and over again.

The room and views were amazing. Property very clean, spacious and overall lovely property. The only problem was a howling wind that rattled the sliding door that kept us awake all night. We put a pillow up against the glass door, we opened the glass door slightly, but nothing stopped the noise. We advised on check out and we were told ”sorry” that's it. No offer of a $50 discount- nothing. $1000 for 2 nights accommodation with one night without sleep....

I stayed here about 2 weeks in early Jan. I got a bed next to a balcony in a 6 beds room which gave me little extra privacy. The room was cleaned fine throughout my stay. The bed was not large but comfortable with a nice mattress, light and power sockets. There is a bathroom for a toilet and a shower (not separated) for the room. So, I had to share it with 5 others when all beds were filled. Common area at the basement was pretty good for having nice furnitures. The kitchen and dining areas were cozy and spacious. You need $1 or $2 coins for laundry and dryer ($3 each). If you struggle to prepare coins, apparently there is a self-service laundry and cash dispenser nearby (I didn't try it though). Definitely confusing to find the reception for check-in. You need to walk through between The Island and a teppanyaki restaurant on Surfers Paradise Blvd.

You get what you pay for and these days customer service is cheap. Staff don't know parking rules, no staff communications, payment was full cost that you apparently had to call another number just to get a $4. Discount. This was after informing them that Iam at the discounted price 4 times. Not worth my 2 cents. Or is it $4 now?