Cleopatra Hotel

We stayed here one night after visiting Abu Simbel. It is a small hotel with very friendly and welcoming staff. They were able to speak fluent english. Room was small but comfortable and spotless. They even helped us order a vegetarian pizza from a nearby restaurant

The hotel is the perfect spot to roam around the city in a budget. It is in the center of the city and you can find all your needs accessible and in readonable prices. Mona the receptionist and everyone at the front desk was super friendly. Mona was really helpful in arranging our bus tour to Abusimble and to our final airport destination and for giving recommendations about the best food places nearby The drawback of the hotel is the noise coming from street shops and local vendors but it was managable once we submitted a complaint about it.

I don't recommend this hotel. When I arrived, the reservation team told me that there is no refund if I paid the full amount and decided to check out before the resident period, so the recommended to pay on daily basis. After 2 days of my resident, they informed me that the rate has increased suddenly based on a decision taken by the finance manager. The breakfast is very poor and repeated daily. the late check out cost you half night fees. the facilities are not comfortable at all. The only good thing in the hotel is the reception team, and to be more specific, only 2 females from the reception. لا أنصح بالنزول في هذا الفندق، عند الوصول قام مسئولي الحجز بأنني إذا كنت غير متأكد من تاريخ المغادرة فيوصى بالسداد يومياً لتجنب خصم كامل المبلغ المستحق في حالة حجز فترة معينة والمغادرة قبلها لأنه غير مسموح بإسترداد مبالغ مالية، وفي أثناء إقامتي أبلغوني أن سعر الغرفة قد إرتفاع فجأة وبدون أي مقدمات. بالإضافة إلى ذلك فإن المستوى العام للفندق لا يرقى إلى سعره. الميزة الوحيدة بالفندق هي موظفي الريسبشن.. الفرش ضعيف جداً، الفطار عبارة عن طبق فول وقطعة جبن وخيار ورغيفين خبز يومياً. المغادرة المتأخرة تستوجب دفع مبالغ إضافية

Very efficient staff and helpful , everything in good order family very pleased with the stay and would recommend to others thank you