Beach Hotels in Atlantic City

My employer prepaid for my trip and I received the confirmation email from the hotel. I had a 4pm check in time. I arrived at 5:45pmand the check in line was huge, but hey cool they have check-in kiosks. I enter my info and all looks good. I get. A message pops up that says my rooms not ready yet and to leave an email and I'd be notified when it's ready. I dropped off my luggage in a friend's room since I was there for business and had a meeting. Around 9:30 I went back to check the kiosk since I never got an email and after 30 mins in line they told me the kiosks are too dumb to reassign rooms. He proceeds to ask for my credit card (typical at hotels to guarantee you don't have any extra incidentals charged to the room) and I leave to my room finally at 10pm. I get to a room that reeled of ****, there were ashes on the bed spread and a wash cloth by the room door on the floor. The carpet was dirty and I found clumps of hair on the bathroom floor. Really nice. I then find out they charged me for the room even though it was prepaid by my employer. They charged over 50 people in my group even though the state prepaid it. After 3 days it's still not fixed even though a manager said they were taking care of it. During my visit they never came to freshen the sheets/towels. Even after I complained to the front desk about how dirty the room was. I was told come to front desk and they'd switch room but that also meant carrying my stuff back downstairs and waiting in line. At that rate I was charged for a room for a day for a shopping 2 hours of access to a dirty room. I feel like that day should have been comped. I will never stay there again. UPDATE: They finally refunded the room charges to my bank on Thursday after thie was being addressed in Monday.

We had a Family Reunion at the Claridge Hotel this July 2022. The location was in the center of everything. This luxury hotel was clean, comfortable, quiet and had good service with wonderful restaurants, views of the ocean from the rooms and rooftop , exercise room, pool and arcade. Something for everyone to do and enjoy. The rooms were clean and check in was quick and easy. Shari Buyse helped us plan a detailed, elegant, fun filled 3 day event. Shari assisted in planning every detail and was always available to review any questions we had. She was helpful during the event to ensure everything went accordingly. She ensured the food was perfect, as well as, accommodated the guests with dietary restrictions. Shari helped our vision of the event to come true. All feedback from our reunion guests was that it was the best reunion ever and it was unforgettable. They commented that the food was perfect, event space and hotel was memorable, and the views were beautiful. Our guests were amazed.

The room was excellent. However the venue was extremely to far for someone with disabilities. The line also extremely to long a wait to enter the concert. It was very painful for me. I have arthritis, the walking & standing was very tiring for me. I think there should have been a shorter route then through the ******. There needs to be more consideration for us that have trouble with our legs. Maybe a separate entrance for the handicap. Separate lines for the handicap. Some sort of special accommodation. Thank you for taking the time to read my review. Ms. Bynum

Facilities were very clean. Staff was very friendly. Food was awesome. The view from my room was the best part. Will definitely be returning. Thank you

On the surface, Golden Nugget is a solid choice. Rooms are nicely sized, pool area is great, tons of restaurants and generally a good vibe. However, service is severely lacking. The front desk is a complete disaster. I had added an extra night last minute for the two rooms I had reserved, and it was booked as a separate reservation. I called ahead and was assured it wasn't an issue. When I arrived, the agents were extremely pleasant and also told us there was no issue and we were good to go. Come to find out when I was in the middle of working the next day with my do not disturb sign on, this wasn't the case. Housekeeping barged in and said I was supposed to check out. Funny enough, they never came back the next two days to clean the room. I called the front desk and got a completely rude and different tune than the night before. They had me booked in an entirely different room. They managed to fix that, but myself and my travel companions had to go back down to recheck in and get new keys. They had to leave the pool and I had to stop working while I was trying to wrap up so I could enjoy my vacation, to go fix this error. Had this been communicated at check in, I would have handled it first thing in the morning. Sean at the front desk was, at least, apologetic and gave us a few drink vouchers. I would have been happy if everything was resolved. I thought we were done with the problems at this point, but it didn't stop there. The next day when we went to the pool, my friend who went with me to check back in, wasn't on her room so they wouldn't let her in, even though I witnessed her give her name. We had to leave and go down to the desk to get her added. I then find out that my room was blocked from room charges when I tried to order drinks at the pool, even though they had run my card, and I have the $100 hold on my amex to prove it. A little while later, my husband complained to the front desk when he couldn't charge a few coffees, they assured him he shouldn't have this problem and it was fixed. He went back down, and the workers had to call the front desk to confirm, and they said he was authorized (and it was on my bill). Later on, I called for room service and ran into the same issue. I called the front desk to complain and they told me my card was declined (it wasn't) and I needed to come down to run the card at 11 pm, yet again. I told them I had cash, and I was simply letting them know how many issues I had. They said they were sorry, but it was somehow my fault that the card wasn't run. I've never checked into a hotel where my card wasn't in file. They don't even let you check in without a hold. To wrap up the experience, when I addressed the issue with the woman checking me out since I didn't know how I could have charges since I was blocked from adding any to my room, she saw there was a credit card listed that wasn't mine. I gave her my card to show her it didn't match, and to settle the bill. She brought out the hotel

The services at Bally's are exceptable. The front desk concierge that checked me and my husband in was very nice, professional and accommodating. The only downside was the pool is down for reconstruction; wish I was told beforehand.

The actual resort fee charged was more than what was quoted on trip.com they also do not take reward cards if booked through 3rd party which is ridiculous.

It was a nice stay. Overall good experience and would recommend it. Its an old hotel but you won’t have any problems. Hotel is located near the shopping outlets and restaurants.

The hotel was not too bad, clean. As expected for a courtyard. Tiny full size beds. Even had a slight view if the ocean. However. The parking situation was terrible. We paid $15 per day , automatically in our bill, but if you come back to the hotel after dark, the lot is full, and there's a very slim chance you're going to get a spot. We wanted to leave the car and walk to the restaurant, but walking back to the hotel after dark, is also a very risky thing to do in that neighborhood. We walked by a couple of guys, with a bunch of high end stolen walets in their possession, and at the end of the street toward the boardwalk is a gentleman's club, so don't walk by with you kids after dark. I won't stay there again. If they pick the hotel up and place it in a better location, I would consider it. But since that's impossible, I'll pay extra to stay at one of the better places, on the boardwalk.

Well even though i always request a ocean front room or atleast ocean view i never really get that. This time was even worse the view of the parking lot where there were people doing donuts & revving the engines extra loud taking videos or something at like 3am…. i swear the gentleman checking us in purposely gives you crappy views especially when I’m right in front of him asking for a nice room we’re here celebrating & clearly they don’t care. He’s checked me in before & also gave me a room with no view… The rooms are mediocre at best the hallways are musty & smell like cigarettes. Make sure you bring your allergy meds the amount of dust on the ceiling from the air/heat vent will def set you off!! We clearly stay there for the restaurants & atmosphere Other then that enjoy!!