Hot spring Hotels in Austin

The line is such an incredible hotel! It is beautiful with extremely comfortable beds and rooms. It is the perfect, central location and has everything you may need for a trip to Austin, including a hotel bar, pool, taco restaurant and rooftop overlooking the city. The staff is friendly, professional and helpful. I will definitely be staying at the line again!

We were just visiting Austin for the weekend. We booked 2 rooms with our friends and well it was the best experience ever. The stuff is so friendly specially Sonva. She knew it was my birthday and also the birthday of my friends so she treated us VIP and offered us drinks on the house. Thank you 💜

In the words of Bette Davis, “What a Dump.” In its favor, we had a nice view of Lady Bird Lake from our window, which was pretty to wake up to, and the water pressure in the shower was great! The bathroom seemed partially updated and was pretty decent. Free parking, too. There were a few HBO channels on tv. However, the hotel is very dated and not very clean looking. The indoor parking garage was filthy and was dimly lit. Didn’t feel very safe in there, so we parked in the outside lot whenever possible. No greeting from the night time desk clerk when we came back from dinner, as she seemed to purposely be avoiding eye contact with us (she wasn’t on the phone or busy with someone else). The elevators were very smudgy and too dark, also. The beds slumped a bit in the middle, the linens were old and tired looking, and the chair in the corner looked worse than some I’ve put by the curb. An old leak on the ceiling was poorly patched up, and there were stains on the desk chair, carpet and walls. The door to the adjoining room didn’t provide enough sound proofing, as I heard our neighbor’s phone convo loud and clear. The pool area didn’t look very inviting, as there were no umbrellas or trees to block the strong sun. We wanted to stay in downtown Austin to be within walking distance to things, so this was the least expensive option. But not much could be walked to from there, and the area it was in was a bit sketchy, so we ended up taking Ubers, anyway. We had booked our last night at a hotel in the Arboretum area, because this one went up to a ridiculously high amount for Friday night (music festival in town), and it ended up being just as convenient to take an Uber from there (15-20 mins) to downtown. Plus, the hotel was much nicer and way less expensive. Live and learn.

Last minute search for a rooms as I would be attending TASSP conference in Austin and our campus secretary found this chain. I arrived late to the hotel and it became a whose on first skit with the clerk. After that crazy chasing of my tail happened, I had a choice park on the street ot lay $30 a night in the hotel parking area. Walking into my room on the second floor and you get that very old carpet and stale air. It's best if you take your soap and shampoo and most importantly your shower shoes don't walk barefooted in the room. The room has an ironing board and iron but the board is not steady. The temperature in the room can be at extremes so careful when you adjust the temperature. This hotel is a long walk from convention center and you need to pass homeless area. I didn't have a good experience at this hotel.

Excellent all around. I would like to give a thank you to the entire staff at Hotel ZaZa. This trip was a business trip for our sales team and their customer. During the planning process, Jessica Sanders worked with me to secure rooms and handled all the details during the planning process. It was no second guess that we wanted to book in this upscale boutique hotel. Jessica handed me off to her team of planners, Kate Rossiello and Kaylie Vu. Kate and Kaylie were very attentive to every detail and helped with all the special touches for our stay. The ons-site banquet staff, Jose Cordova and his team were outstanding in catering to our every need and the red carpet was rolled out consistently. Our entire group had nothing but overwhelming compliments for the entire staff. The rooms were very very clean, the aroma of the hotel hallway and elevators was pleasurable. The food from catering was delicious and presentation of the food was amazing. Definitely a must if you are visiting Austin.

The service was very good and caring, knowing that the child had an exam the next morning, and a free breakfast was specially arranged. It was originally not included in the breakfast. Such carefulness is rare in foreign service.

This hotel is a bit old and needs updating. The shower lacked hot water and the power outlets in the bathroom were inoperable. The headboard was old and tattered on one of the beds. Front desk employee was extremely pleasant and bubbly. Hotels are a bit pricey in Austin but if you want something a bit more current I recommend spending an extra 50-100 dollars. If you are in a pinch, this place is alright.

Stinky room and hotel!!! I will never go back to this hotel ever I was not impressed with anything at this hotel and for the price they charge you can get sooooo much better with free food drinks etc, I know cause I stayed at another one 15min away from there! The only thing I can say that was good is it was a very quite hotel, I only stayed one night but during that time it was very quite and the guy did change our rooms immediately because of the smoke smell

We arrived after driving from Dallas and were checked in by Ranee. What a delight, this is how you do hospitality and welcome guests. We instantly relaxed. Great room and facilities, the lobby bar team are experienced and friendly without obviously tip shopping. We have enjoyed our first Westin and it won't be the last