G1560KEjessicac
November 5, 2023
The hotel is by the lakeside and has a wonderful view of the lake, but it lacks proper management. First, the property is dirty. It can be cleaner but their standard of cleanliness is low. There are mosquitoes everywhere. Bahir Dar is a malaria endemic place and many people I personally know have gotten malaria from Bahir Dar. The hotel has mosquitoes everywhere. The room itself has gaps and the mosquito net doesn’t work. The AC also vibrates loudly every few minutes, but doesn’t get cold. We didn’t get any sleep at all. Second, we booked a tour through them. It was a 4-hour tour that cost $120 for 2 monasteries (not including entrance fees) and the Blue Nile. For some reason the boat was super slow and couldn’t go any faster, we were only able to visit the monasteries as we were running low on time. It took 1.5 hours to get somewhere that can be done in 5 mins. The boatman could not understand us and the hotel didn’t bother to explain to him either. Worst part was, the boat was filled with sand flies that bit me all over. They refused to refund! They can keep it! Lastly, Ethiopia Airlines lost our luggage and it came in the flight after us. We wanted to wait for it at the airport but the hotel driver that picked us up kept asking what time or how many more minutes so we left. When we got to the hotel, they said they’ll take care of it! They took their sweet time and didn’t leave immediately so the airport was closed by the time the driver got there! We got our luggages the next day and all our milk for the infant, diapers and insect repellant were there! Note, I slept under the mosquito net with a shirt on (since no luggage) and under sheets and still managed to get 4 mosquito bites. Breakfast was dark and dingy. Coffee was terrible. This place is overpriced for Ethiopia. We came from Mezena Lodge in Lalibela which is half the price and it was incredible. The only reason I feel bad for giving this review is the staff seem to be so nice and kind. They also have free airport transfers, albeit in a very dirty van, and complimentary massages. Overall, I felt that with the right management, it has the potential to be a great hotel. Sadly, we couldn’t wait to leave and will not be recommending. I really feel for the staff as I know they can do better under the right management.