Hotels Near Ana Bala Parkı in Baku

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

Very clean and beautiful needs extra star . Excellent breakfast and nice lounge and beautiful view from front to on-look to beautiful park.

Good location! Baku is not big at all, the rooms are clean and have welcome desserts

Just to dig money! We stay at this hotel for the second time. There are no questions to staff and food. But! With the hotel manager there was a terrible situation: We had 5 rooms, my guests (3 rooms), could not come because of cancellation of the flight. As the message was received, I went to the receptacle, asking to cancel their booking, the manager and the administrator told me that I still need to pay for the rooms. Although the booking of the room did not send the information where all this was scheduled. And for the first time I see such conditions of booking. After a long time of understanding of the relationship, I overpaid 330 manats for rooms where no one lived! I asked to show the rooms for which I paid, whether there was really no one living there, it turned out that 1 room had already sold and settled new guests. So I do not recommend choosing the hotel where managers lack human qualities!!!

Stayed in this hotel twice. Excellent location near the promenade. No settlement problems. The hotel staff always met at the entrance and accompanied to the room, personally explained everything. Clean, light, pleasant apartments with everything necessary. It was nice to have a balcony on which you could sit and enjoy the excellent view.

At that time, the road was being built, the hotel and Ctrip did not inform in advance, it was very inconvenient to arrive at the hotel. The noise downstairs is also very loud. But the hotel's bed and pillows are very comfortable and the service is good. The restaurant in the hotel is also very good.

First time using this hotel mainly due to the location and ease of getting to walk to work the following day. The hotel itself if great – nice and clean with all rooms being huge in size including good bed, TV refreshments and a decent bathroom. It’s a fair walk into the main Baku fountain square however on this occasion my work was around the corner from the marine hotel so perfect. – Would I use again? Certainly will – in fact I have reserved 2 future dates that coincide with my work, in fact the price is also amazing due to location – If you was there for the F1 you would be laughing as you could fall out of bed and be on the main track..

The first trip to Azerbaijan, I really hesitated for a long time when booking the hotel. Finally, I decided to book the Sheraton Baku International Travel Agency, which is very close to the ancient city subway station. In conclusion, it is correct to book the Sheraton Hotel in Baku International Travel Agency and the price is very high. 1. Very close to the ancient city subway station, about 10 minutes walk. It is also a ten-minute walk to the ancient city. There is an underground passage on the right side of the hotel gate, and after passing through the seaside park, you can see the Caspian Sea. The Caspian side room and restaurant can see the beautiful sea view, without any obstruction, watching the sunrise every day to eat breakfast, it is so happy. Very close to the carpet museum, a few hundred meters There is a big shopping mall and supermarket a few hundred meters away, so it is convenient to buy things. 4. There is also an episode in this stay. After I checked in on the same day, I found that the room was different from the room type I booked, and I responded to the front desk. As a result, there was just a big tour group that day without a room. Mr. Samad at the front desk and Elvira, the blonde beauty manager, actively helped us solve the problem, and gave us snacks, fruits, etc., and also attached a handwritten card. From here, it can be seen that the staff of the Sheraton Baku International Travel Agency are well-trained, and the staff communicate with each other and the upper and lower levels accurately and efficiently, giving the feeling that all employees are working together to provide the best service. And Elvira manager also often went to the restaurant to check the dishes, saw us dining, immediately came over to ask if there was any problem, how to rest. I have been employed by Japanese airlines for more than 20 years in Japan. I think Japan's service is world-class. I didn't expect to experience the service of the Sheraton Baku International Travel Agency in Azerbaijan. Besides, the restaurant is also very good, the breakfast is rich, the dishes are often changed, every chef is dedicated to the work, not only cooking, even the guests are paying attention to everything, once when the dishes, if not careful, the clip will touch the lighting on the dishes, Immediately the two chefs adjusted the lights above the dishes. The croissant pie is the most recommended in the bread. The freshly baked, crispy and very delicious. Of course, whole wheat and nut bread are also very good. Mr. Murad of the restaurant also greeted us in Chinese, often came to see what we needed, and then brought us hot coffee or tea. They were always paying attention to the guests and really felt their warm service. Regarding towels, mineral water, slippers, etc. Call the front desk, the handsome guy in the room service immediately sent it, very fast, stayed at the Sheraton Hotel in Baku International Travel Agency for eight nights, every time it was like this, very good After this trip to Baku, Azerbaijan, I returned home, and I would like to thank all the hotel staff, led by the beauty manager Elvira, for making my trip have a lot of good experiences and new feelings. Next time I go to Baku, Azerbaijan, I hope to stay at the Sheraton Hotel Baku International Travel Agency. Thanks again to all the staff.

I had a great stay at ibis Baku on my trip to Baku, this was my 2nd trip and 2nd stay at the same hotel, rooms are still refreshing and looks quite new and updated, every other facilities are available which is mandatory , the staff is courteous and helpful in all the aspects. My special thanks to Mr. Bashir ( Duty Manager) for helping me and assisting through out the stay. He really goes out of his way to make sure the guests are happy and satisfied. Thanks to the other team members namely - Rufat and Naila as they kept meeting me all the time when I was at hotel during my stay, Overall a decent stay to remember and would definitely be coming again and again once I am in Baku again. Thanks so much to the ibis Baku Team.