Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 29, 2026|Modern Business Room
李帝儀
This time I brought my wife to Taichung for her birthday, and we stayed at the Norway Forest Cultural Center for the first night. We arrived early to drop off our luggage and immediately experienced the friendly and polite service, which made me feel happy and warm. Although there was a minor issue with the air conditioning in our room when we checked in that evening, the front desk manager came up and helped us switch to a larger and more comfortable room. Their service attitude was also super nice. It's no wonder this hotel has reviews above 9 – it's absolutely deserved. If I have the chance to come again, it will definitely be my first choice! 🥰
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Price per night from:£32
Posted on Jan 12, 2026|Triple Room (Feng)
Guest User
Overall, I was quite disappointed.
Right from check-in, the staff couldn't find my reservation, and they even asked for my surname in English, and the number and gender of guests, which was a bit odd.
I noticed a lot of things because I was waiting for my luggage in the lobby for a very long time. The seating area around the art installation in the lobby was dusty, especially the back rows, and the outdoor area was full of fallen leaves.
While I was busy with my child and family arranging crafts, my luggage had already been taken to the room. When I realized I needed my carry-on bag, the staff said they would retrieve it from the room for me (we hadn't even checked into the room yet). I had a carry-on with my child's daily essentials, and my child needed to use the restroom. So, we waited in the lobby for that bag for nearly 20 minutes.
Regarding the other facilities, the welcome tea was incredibly simple. The window in our room had large water stains on the glass (I initially thought it was fog). Below our room, there was an area with weeds and what looked like abandoned moss, which felt out of place. It seemed like the most effort the hotel put in was the gardening, and I couldn't understand why this particular area existed; it was a huge contrast.
Considering all meal costs are extra, it really didn't offer good value for money at all. The food, however, was very good, and the laundry service was a plus. All the staff members were friendly and welcoming.
If the room rates were lower, I might consider revisiting. But if the prices and facilities remain as they are, I won't be returning.
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Price per night from:£468
Posted on Jun 20, 2026|Triple Room
SabbyYay
Free breakfast included.
Hotsprings ♨️ access included.
Fish foot spa included.
Room is okay. Convenient location near the Guguan Station, Guguan Center, Guguan Visitor Center, Family Mart and restos. Basically next to the river, and the suspension bridge that can lead you to the Shaolai Trail to Pojinjia Trail.
No soundproofing.
Request for river view, too.
Bring swimming attire for hotspring access, swimming cap, too.
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Price per night from:£52
Posted on Jul 25, 2026|Standard Quadruple Room
Anonymous User
The rooms and environment are incredibly clean, tidy, and comfortable. As soon as you enter the lobby, there's a lovely diffuser scent, and each floor also has a pleasant aroma, which is very relaxing. The lobby offers complimentary water, cookies, and snacks for guests. What's even better, the room comes with a Nespresso capsule coffee machine and English tea bags. Our family of four stayed here, and it only cost a little over 2,000, which is fantastic value for money. Usually, rooms at this price point have strong cigarette or damp smells, but there was absolutely none of that here, which truly amazed me. It's been a long time since I've come across such a thoughtful hotel! :)
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Price per night from:£34
Posted on Jun 17, 2026
Guest UserOverall, we had a pleasant stay at this hotel. The location was excellent, with plenty of great dining options nearby. The hotel's also has a unique wall display featuring cards with local recommendations, which was a fun and helpful way to discover places to explore and eat around the area.
The staff were friendly and welcoming throughout our stay, always ready to assist when needed.
One challenge we encountered was that the double room we originally booked felt quite small for our needs. Since a family suite was not available at the start of our stay, we upgraded midway through when one became available. The family suite was spacious, comfortable, and significantly enhanced our experience. If you're traveling with more than one person or prefer extra room, the family suite is definitely worth considering.
The hotel also does not provide disposable amenities, in line with Taiwan's sustainability initiatives, so guests should remember to bring their own toiletries.
One thing to note is that breakfast is not served in the hotel building itself. The breakfast venue is located about two streets away, roughly a five-minute walk from the hotel. While this wasn't a major inconvenience, it may be something to keep in mind, especially during bad weather or for guests who prefer having breakfast on-site.
Despite the initial room size issue and the off-site breakfast arrangement, we enjoyed our stay overall thanks to the convenient location, friendly service, and excellent family suite. We would consider staying here again.
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Price per night from:£24
Posted on Jun 8, 2026|Eco Pet Friendly Twin Bed Family Room
愛玩愛吃Finding pet-friendly accommodation is never easy, so I'm incredibly grateful that Floating Cloud Inn, such a modern hotel, offers pet-friendly stays. From the moment we drove into the parking lot to the self-check-in process and entering our room, everything was clean and comfortable, inside and out. A highly recommended hotel!
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Price per night from:£43
Posted on Mar 1, 2026
Guest User
On my second day at this hotel (February 28th), I had an unexpected accident. I accidentally slipped off the bed, and the sharp corner of a small table next to the bed pierced my outer thigh near my hip. (The hotel hadn't covered the sharp corners or taken any precautions to prevent guests from getting injured.) The wound was about 10 cm long, and I was in excruciating pain. The clinics near the hotel were all closed, and it was difficult for me to walk due to the pain from the injury.
I went to the front desk on the first floor to borrow a first-aid kit and bandage the wound myself. I complained to the front desk staff, telling them how unbelievable it was that the hotel didn't seem to know they should secure sharp table corners. It's almost common sense; why would the hotel allow sharp corners to create a dangerous environment for guests? If it hadn't been for that sharp corner, I believe my fall from the bed wouldn't have resulted in a 10 cm long wound, practically gushing blood, from a table corner as sharp as a knife.
Just an hour before the accident, I had even extended my stay online for another five nights. I never expected to suffer such an injury an hour later. No one from the hotel came to check on me. When I went downstairs to borrow the first-aid kit, I repeatedly asked the front desk staff to report the incident to their supervisor. I deeply regret my decision to extend my stay for five more nights, especially since I've already paid and can't cancel. The hotel staff were incredibly indifferent towards a guest who had been injured by a sharp table corner in their room.
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Price per night from:£30
Posted on May 1, 2026
Evelien van Middendorp
It was a very pleasant experience. The room is incredibly spacious and stylishly decorated. The enormous Jacuzzi with colored mood lighting, offering a view over the city, was truly special. The bed was comfortable, and there was also a seating area with a sofa. A large desk with connections for a laptop and charging options for phones is convenient for those who need it. The bathroom itself is very large. The hotel appears well-maintained. The parking garage was a big plus. The breakfast was good, with plenty of choices. If I had to mention one minor drawback, it would be that the room didn't smell very fresh. It was as if someone had smoked in it, despite it being a non-smoking room. But thankfully, it wasn't too intense.
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Price per night from:£47
Posted on Jun 19, 2026
Abbie Severus
Booked a single room for two nights and got upgraded to a double room, and the bed was super comfy. The room came with Up Mountain, Down River toiletries, and overall it was very clean. Even the mini-fridge in the room had no weird smells. It's really close to the Taichung Boulevard Yuanzi Street Intersection bus stop. I arrived around 8 PM and there was still staff available for check-in. At this price point, it's definitely worth it!
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Price per night from:£6
Posted on Jun 8, 2026
Guest UserThe location is fantastic. It's just a short walk from the Taichung Station back exit. This is my second time staying here, and I'll likely choose this place again for my next overnight stay in Taichung.
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Price per night from:£26