Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 6, 2025
Carmel Sant
Very good breakfast # central but quiet at night# single room can be tight but nicely furnished # was taken by surprise when checking out was told I had to pay as I had a voucher which stated I had paid # strange that some receptionists don't do their job well and check the details # left you a sour face
Show more
Price per night from:JPY 23,280
Posted on Mar 4, 2026
Guest User
Stay: 2 nights in February 2026
Review:
1. Very cold room and bathroom. The room and especially the bathroom were extremely cold. When the air conditioner is turned on for heating, it blows directly onto the heads of people sleeping in the bed, making it uncomfortable and difficult to breathe.
2. Very noisy. The room faces a busy street. People were talking and making noise outside throughout the night. The sound insulation is very poor.
3. Extremely small room. The room is clearly designed for one person (this is even indicated on the hotel’s floor plan), but we were accommodated there as two guests. There is almost no space to place luggage or personal belongings. The bathroom also has no shelves at all.
4. Uncomfortable toilet placement. The toilet is positioned in such a way that it can only be used diagonally, which I consider completely unacceptable.
5. Missing desk shown in photos. The room photos showed a writing desk, but it was not actually present. We had to spend time requesting and arranging for a desk to be brought to the room, as it was necessary for work.
6. Parking information is misleading. The hotel description states that parking is available, but in reality it is about a 15-minute walk away. This is very inconvenient when traveling with luggage. We only discovered this upon arrival. This information was not communicated in advance. There is also nowhere near the hotel to stop even for 5 minutes to unload luggage. Additionally, there is no reception desk at the hotel, so it is difficult to quickly ask for assistance.
Show more
Price per night from:JPY 15,230
Posted on Jul 11, 2019
shippmanThe location is very good, I feel that this is a veteran five-star hotel with a strong Basque style design. The suite I stayed in, the room was large, the view was good, and there was a garage in the ground. Maybe the room is not new enough, but it is well maintained. Next to the park, walk to the Basque Museum for 5 minutes and Guggenheim for 10 minutes. I recommend.
Show more
Price per night from:JPY 35,851
Posted on Jan 5, 2021
Guest User
Quiet and comfortable! The location is very good, close to the sports plaza, museums, etc., the room is clean and sanitary, suitable for staying overnight! I regret that there is no breakfast, I hope to change the hotel to consider breakfast
Show more
Price per night from:JPY 14,480
Posted on Sep 5, 2025
Iurii B.
A wonderful hotel and very friendly staff.. After coming long before check-in we were able to go to the shower and bring ourselves in order after the road and immediately went to explore the wonderful Bilbao! The Gugneneheim Museum is just in a walk of availability..
The pleasant breakfasts and delicious coffee!
Show more
Price per night from:JPY 14,674
Posted on Nov 6, 2025
Guest User
Квартира очень хорошая. Но сложно найти если на машине. В день звезда прислали информацию об онлайн чекинн только в 15.30. Пришлось заполнять все на месте. Парковочное место не было доступно и находится в 5ти минутах.
Show more
Price per night from:JPY 25,262
Posted on Oct 17, 2024
C
This is an apartment hotel located next to the British company, with subway to the train station and bus station, very convenient. Downstairs and nearby many restaurants. There is a large supermarket on the 6th floor of the British company to buy a variety of food. This hotel has no front desk, but there is a 24-hour online front desk. The only downside is that after booking, I didn't receive any email notifications about how to check in. So we went to the hotel door, rang the doorbell to connect to the hotel's online service, sent us an email, and gave the entry password. You will then need to check in online, you can use the link of the email or have a check in machine. Check in requires a photo of the booking and a selfie. You will then need to fill in the ID information of all the guests. You will receive the room number and password after checking in. After entering the room, there are snacks such as water in welcome gift, . Very intimate. You can download the hotel's app, you can use your mobile phone to unlock it, which is very convenient. highly recommended!
Show more
Price per night from:JPY 25,649
Posted on Jul 18, 2022
Guest User
We were only one day but the apartments are fine
Show more
Price per night from:JPY 27,051