Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 3, 2026
Guest User
The mattress was deformed, causing you to roll to one side of the bed. The breakfast buffet was very limited and basic for the price they charge (€20). The advertised breakfast offer of €12.95 is only valid if pre-booked; simply being a guest and wanting breakfast that morning isn't enough. And a tea or coffee costs €2.50. All in all... never again.
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Price per night from:KRW 186,999
Posted on Aug 27, 2024
Jimmy _ValenciaWhat a great hotel! Across the board we were blown away by how perfect this hotel made our stay.
The staff - ALWAYS helpful and fun and professional.
The room - Beautiful, large double bed for us was more than adequate and a large room.
Bathroom - Great size and LARGE tub and shower with TONS of water pressure.
Location - Bilbao is one of the most walkable cities, but the hotel is right at the edge of the river so 10 min to Guggenheim and 5 min to the old town.
Breakfast - We had breakfast a couple times and the beans and eggs were my staple. The eggs were off the first visit, but the second visit they were much better. Bacon and pastries were tasty and the cream cheese with herbs was a treat.
We will be back for sure. You won't be disappointed by staying here.
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Price per night from:KRW 173,564
Posted on Sep 28, 2025
Simon
⭐️⭐️⭐️⭐️ Great Location, Cozy Room—Watch the Bed!
Vicci Consulado de Bilbao has a fantastic location—right in the heart of the city, with easy access to shops, restaurants, and public transport. It’s perfect for exploring Bilbao on foot.
The room itself was stylish and clean, though quite compact. If you’re traveling light, it’s fine, but space is definitely tight. One funny (and slightly painful) moment: I actually fell off the bed! It’s positioned close to the wall and a bit narrow, so maybe not ideal if you toss and turn at night.
Despite that, the staff were friendly and helpful, and the overall vibe of the hotel was modern and welcoming. I’d recommend it for solo travelers or couples who don’t mind a snug space and want to be in the middle of the action.
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Price per night from:KRW 231,203
Posted on Apr 1, 2026
Olga Alba
The hotel is very comfortable and the room is very comfortable. The only thing we can get is that the bed was hard and they put us in a room with a bathroom suitable for disabled people.
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Price per night from:KRW 146,262
Posted on Sep 6, 2025
HelloitsMe5Z
Great 4* hotel in the middle of the old town, next to the Plaza Nueva (pintxo bar area).
You will recognize the age of the hotel inside of a room (stains on wall, conditions of the furnitures), but it is ok, especially if you find a great offer.
If you want a bigger room, choose the Space room, with overlooking to Nervión river and the theatre square right at the entrance of the hotel.
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Price per night from:KRW 230,769
Posted on Aug 22, 2025|Junior Suite
Jimmy _ValenciaWe had such a great time this year for Semana Grande. And the Axel Hotel was in the perfect location for us. Right on the river next to a great spot for drinks and food. The rooftop pool is also a great spot to watch the fireworks! The staff was so helpful and friendly. And although we didn't need housekeeping while we were staying there they offered every day to clean our room or swap out towels or necessities for us. What a great experience. We will definitely be back!
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Price per night from:KRW 222,102
Posted on Feb 17, 2026
Jiangnanxiaochong
The room was spacious, the hotel environment was excellent, and the breakfast was varied and plentiful. It's a great place for business travelers.
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Price per night from:KRW 211,484
Posted on Nov 4, 2025
Guest User
A True Gem That Feels Like a 4-Star Hotel! My stay at the Sercotel Arenal Bilbao was flawless. The hotel is absolutely spotless, with lovely decor and beautiful views from the room. The entire hotel, from the elegant lobby to my room, was spotless. It was clear that the housekeeping team takes immense pride in their work, ensuring a pristine and hygienic environment that immediately made me feel at ease. The reception staff provided excellent, warm service. The breakfast was perfect—not too big, not too small, but just the right selection for an amazing start to the day. The management is clearly doing a fantastic job. With this level of quality and attention to detail, this hotel truly operates like a four-star property. I can't wait to return.
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Price per night from:KRW 135,211
Posted on Feb 10, 2026
Guest User
The staff were pleasant and welcoming, and the breakfast was very good. The only slight drawback was the cleanliness of the room and bathroom upon our arrival. However, I would recommend this establishment.
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Price per night from:KRW 290,358