U Sathorn Bangkok

U Sathorn Bangkok Reviews

U Sathorn Bangkok

Thung Maha Mek, Bangkok, ThailandView Hotel Details
U Sathorn Bangkok
U Sathorn BangkokU Sathorn BangkokU Sathorn Bangkok
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U Sathorn Bangkok Guest Reviews

4.3/5
Very Good
74 review
Verified reviews
Location3.7
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(74)
Positive reviews(74)
Reviews with photos/video(42)
Awesome stay(36)
Friendly host(29)
Delicious breakfast(19)
Great swimming pool(16)
Awesome rooms(14)
Clean and tidy(13)
Classy environment(6)
E & K
Terrace Room with Garden View
Stayed in Apr 2024
Couples
2 review
4.5/5
Great
Posted on Apr 27, 2024
Overall is excellent, all the staff is friendly & helpful, the environment & a**osphere is nice, clean & new facilities, buffet breakfast is good. However quite disappointed in shuttle service, they only provide one way to MRT, it’s need to improve this service.
Response from Property: Dear E&K, Greetings from U Sathorn Bangkok! May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us. We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path. We look forward to being of service to you again on your next visit to Bangkok. Best regards, Jason Macleod General Manager
Littleindia
Superior Room
Stayed in Mar 2024
Friends
3 review
4.2/5
Very Good
Posted on Mar 16, 2024
An oasis in the city
Response from Property: Dear Littleindia, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Sathorn Bangkok. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Bangkok. Kind regards, Jason Macleod General Manager
Guest User
Terrace Room with Garden View
Stayed in Mar 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
I have been travelling late and arriving late at night and the staff was efficient, smilling and so attentive. Amazing 5 star hotel which I think is underestimate in Bangkok so well located, and a little gem resort on the middle of town...
Response from Property: Dear Valued Guest, Greetings from U Sathorn Bangkok! May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us. We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path. We look forward to being of service to you again on your next visit to Bangkok. Best regards, Jason Macleod General Manager
11-7 ฮีโร่
Deluxe Room with Garden View
Stayed in Jul 2023
Solo travellers
4 review
4.0/5
Very Good
Posted on Jul 28, 2023
Hidden gem in BKK. Not so many rooms since they are low rise buildings. I am a regular guest here because I like the ambient of the hotel, where you can expect in other tourist provinces not in BKK. Therefore, this hotel feels like home everytime I come to stay. Great services of all staffs. Now the problems are the location which you will need to get in the Soi, so not so convenient in terms of location. Other problems are the avalability of rooms. It is hard to book if you do not book in advance for a long period ahead. The other problem is the increasing of price. At some point, you can stay in The Penninsular or The Athenee at the same price.
Response from Property: Dear Value Guest,Greetings from U Sathorn Bangkok!Thank you for taking the time to share a review of your recent stay with us! We’re glad that you enjoyed our hotel but would like to apologise if our location was not to your expectation.We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.We look forward to welcoming you back on your next visit to Bangkok.Best regards,Jason MacleodGeneral Manager
Guest User
Superior Room with Garden View
Stayed in May 2023
Couples
22 review
5.0/5
Outstanding
Posted on May 12, 2023
Wonderful hotel! We keep going back to Usathorn.. never fails to amaze us when visiting Bangkok.
Response from Property: Dear Value Guest,Greetings from U Sathorn Bangkok.May I begin by thanking you for taking the time and trouble to write a review of your stay at U Sathorn and I truly appreciate your kind words. Given the wide choice of accommodation available in Bangkok and the surrounding area I am delighted you chose us and that we lived up to your expectations.We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back.Best regards,Jason MacleodGeneral Manager
KelvinSin
Superior Room
Stayed in May 2023
Family
6 review
5.0/5
Outstanding
Posted on Jun 7, 2023
Very comfortable hotel, breakfast is very good
Response from Property: Dear Value Guest,Greetings from U Sathorn Bangkok.May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us.We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.We look forward to being of service to you again on your next visit to Bangkok.Best regards,Jason MacleodGeneral Manager
Anonymous User
Deluxe Room with Garden View
Stayed in May 2023
Friends
6 review
4.0/5
Very Good
Posted on Jun 3, 2023
we booked 3 rooms and they didn’t arrange our rooms together, not even in the same building….
Response from Property: Dear Value Guest,Thank you for taking the time to share a review regarding your recent stay at U Sathorn Bangkok.We would like to apologise that we were unable to fully accommodate your request for adjacent rooms during your stay. We would like to assure you that we always do our best to meet our guests' preferences, but in some cases, such as when twin beds are required, it may not be possible to assign groups of rooms that are all next to each other. We apologise for any inconvenience this may have caused and appreciate your understanding.We value your feedback and would like to thank you for choosing U Sathorn Bangkok for your recent stay in the city. We hope to welcome you back in the near future for an even more enjoyable visit.Best regards,Jason MacleodGeneral Manager
joshigram
Terrace Room with Garden View
Stayed in Sep 2022
Couples
2 review
4.5/5
Great
Posted on Sep 25, 2022
not the best location, but its a lovely resort with friendly staff ❤️❤️❤️
Response from Property: Dear Value guest,Greetings from U Sathorn Bangkok!Thank you for taking the time to share a review of your recent stay with us! We’re glad that you enjoyed our hotel but would like to apologise if our location was not to your expectation.We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.We look forward to welcoming you back on your next visit to Bangkok.Best regards,Chuleekorn Mungsunti (Ms.)General Manager
Cho wai
Superior Room
Stayed in Feb 2023
Family
4 review
3.2/5
Posted on Feb 9, 2023
U Sathorn used to be my go-to resort and sure it will be within my plan to stay after the Covid! Everything is still nice, staffs are nice and friendly and the pool is superB consider it’s at the heart of Bangkok. However this time I got two issue upset me a lot. The first one is the lock of the window doors to the balcony is not working. Just after we enter the room and want to settle down, my 3 years boy open the door can climbing up the fence. Luckily i am fast enough the get him back. I called the front desk and they send ppl to fix it soon. But it is quite dangerous! The second issue is my room running out of electricity at mid night and luckily the power coming back within a minute. But it happen about 3-4 time during mid night and my wife cannot get a proper sleep. It is probably one of the worst experience I stay in U Sathorn and should be the last one.
Response from Property: Dear Cho,Greetings from U Sathorn Bangkok, a real resort in the heart of the city. Thank you very much for taking the time to share your stay experience at our hotel recently. Your comments are extremely important to us as they allow us to ascertain where we are meeting our guests’ expectations and also attend to any issues our guests may experience during their stay. That bring said, it has been brought to my attention that your last stay with us has made you very worried and I would like to take this opportunity to express my deepest apologies as it is unacceptable practice to have malfunctioning locks at the sliding doors connecting to the balcony of your hotel room. The safety of your family especially your child is our main priority and this incident regarding the sliding door lock we are taking very seriously in our investigation and will ensure that this will never happen again. Rest assured that our engineering and house keeping teams are conducting daily strict detailed guest room checks prior to every guest arrival to ensure all rooms are presented in prefect working order. In regards to the temporary electrical glitch that you experienced in your room is in fact related to the local power supply which also effected the surrounding neighborhood residences outside the hotel premises. We have alerted the local electricity authority on this matter and please note that this incident is the first of its nature and has been resolved. Mr Chan, I feel fully responsible for these 2 incidents and as you are a returning guest, I will like to welcome you and your family back to experience our best room category The Suite complementary 1 night stay valid till 31st December 2023 as a polite gesture to gain back your loyalty and trust. The Suite room is located on the ground floor with direct access to the swimming pool ideal for your family. I hope the inconveniences you experienced do not stop you from staying with us again in the future and please feel free to reach out to me directly will be glad to assist further. Best regards,Jason MacleodGeneral Manager
BF
Superior Room
Stayed in Aug 2022
Couples
26 review
4.0/5
Very Good
Posted on Aug 29, 2022
Great hotel in Bangkok. Quiet yet convenient location with peaceful surroundings.
Response from Property: Dear Value guest,Greetings from U Sathorn Bangkok.May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us.We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.We look forward to being of service to you again on your next visit to Bangkok.Best regards,Chuleekorn Mungsunti (Ms.)General Manager
ju882
Deluxe Room with Garden View
Stayed in Jul 2022
Couples
15 review
4.0/5
Very Good
Posted on Jul 14, 2022
Hard to get the taxi but peaceful and calm. Mood is nice and pool is generally okay.
Response from Property: Dear Value Guest,Greetings from U Sathorn Bangkok.May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us.We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.We look forward to being of service to you again on your next visit to Bangkok.Best regards,Chuleekorn Mungsunti (Ms.)General Manager
Guest User
Superior Room
Stayed in May 2024
Friends
2 review
4.5/5
Great
Posted on May 5, 2024
It is still a treasure hotel, quiet in a bustling city, and surrounded by many high-rated restaurants.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Greetings from U Sathorn Bangkok! a real resort in the heart of the city. May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us. We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path. We look forward to being of service to you again on your next visit to Bangkok. Kind regards, Jason Macleod General Manager
Guest User
Deluxe Room with Garden View
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on May 6, 2024
It was so clean and the staff were so friendly that I had a great stay. Even though the location was a bit disappointing, I was able to get around using Grab.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Greetings from U Sathorn Bangkok! a real resort in the heart of the city. May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us. We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path. We look forward to being of service to you again on your next visit to Bangkok. Kind regards, Jason Macleod General Manager
Guest User
Superior Room
Stayed in Apr 2024
Couples
5 review
3.0/5
Posted on Apr 30, 2024
The a**osphere was nice, but it was inconvenient and the only way to get around was by taxi, so it was difficult.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for choosing to stay at U Sathorn Bangkok. The team and i appreciate your feedback regarding the positive stay experience comments during your visit. We understand the challenges posed by limited transportation options, and we apologize for any inconvenience this may have caused you. It's important for us to ensure that all our guests have a seamless and enjoyable experience. That's why I'd like to inform you that we offer a complimentary daily hotel shuttle service, operating between the hotel and the Lumphini MRT station, five times a day. This service is designed to enhance the convenience of transportation for all our guest. Your comments are invaluable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back and provide you with an even more delightful experience in the future.Warm regards, Jason Macleod General Manager
TipsySober
Superior Room
Stayed in Mar 2024
Couples
6 review
3.2/5
Posted on Apr 2, 2024
A resort hotel located in the city center. If you don't have a full schedule and want to relax, this is a great choice. Soak in the swimming pool every day, enjoy the hot sunshine in Bangkok, and let go of the usual hustle and bustle.
Original TextTranslated by Google
6/10
Response from Property: Dear Valued Guest,Greetings from U Sathorn Bangkok! May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us.We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.We look forward to being of service to you again on your next visit to Bangkok.Best regards,Jason MacleodGeneral Manager