The Boss Sathorn Hotel

I made the mistake of booking this hotel which was a complete night mare. The hotel is old and very unsanitary. I had to change rooms on day 1 because there were small ants and even a cockroach in my room. I was put in a second room where there was not even a lock on the door. I asked for a solution at Agoda and they promised that the hotel would give a solution. However, at the reception they didn't even knew about the complaint and there was a language problem. At this point I didn't want to stay in the hotel anymore. They refused to payback my money for the 2nd night and the staff was very unfriendly. Even as a budget traveler (target audience this hotel) I would not recommend the hotel. I am still waiting on my money back (which is only around 500 baht), but I still want it out of principle. In the mean time I can at least warn you to stay away. Don't make the same mistake I made.

Boss’s Place? More like The Thieves Guild. Came here to stay with a friend and money was stolen from my room on the first day! As my friend had already been staying here prior to my arrival, he requested for the room to be cleaned. I turned up, left my bags in the room and we went to lunch. The room was cleaned during this time. Whilst being at lunch, I suddenly realised I hadn’t brought my money pouch with me and rushed back to get it. Came back to the restaurant and when I went to pay, I noticed the notes I was holding was a little less. At first I assumed that I had spent it and I was mistaken. The next day I went out and I had a number of dollars left that I wanted to exchange for bhat and that’s when I realised money had 100% been taken as bills were missing too. It very much seemed to me that the thief had tactfully taken a lump sum in hope I wouldn’t notice. After confronting reception (which is like a ghost town. Hardly anyone at the counter) they just looked at me confused. As he didn’t speak English very well, I had to use Google Translate for him to fully understand what my complaint was about. He then agreed to pay some money back to me then next morning. When the next morning came (and just as I had predicted) their stance had completely changed and they flat out refused any money was stolen and they also said they would not be paying any money back to me. They also tried to blame other guests staying at the hotel (despite it being just myself and the staff that held a key card). After some more back and forth, the receptionist told me to come back Monday as that was when the owner was in and I would have to take it up with him…. Come Monday, surprise, surprise “there was no owner around” and when I got cross the guy just looked at me and walked away. No offer to investigate/speak to the person who cleaned the room, no offer of compensation. They simply just didn’t care and treated me appallingly like I was the person in the wrong. He was more interested in what was going on on the television. So beware if you do decide to stay here people and make sure your money and valuables are on you or locked up at all times. Not only do I find it disheartening that this happened, I’m more grossed out that someone had been touching/going through my things.