Oakwood Studios Sukhumvit Bangkok Reviews

Response from Property: Dear Value Guest,Thank you very much for taking the time to share your feedback.We’re delighted to hear that you enjoyed our convenient location and that your overall stay was satisfying and aligned with your expectations for the budget.We also appreciate your comments regarding the towel and the availability of amenities. Please rest assured that we take such feedback seriously, and we will review this with our housekeeping team to ensure improvements are made. As for the toothbrush and slippers, these items are available upon request, and we will work on making this clearer for our future guests.Once again, thank you for staying with us. We truly hope to have the pleasure of welcoming you back to Oakwood Studios Sukhumvit Bangkok in the near future.Warm regards,Kritsayaporn V.Front Office Manager

Response from Property: Dear Value Guest,Thank you very much for your kind words and continued loyalty. We are delighted to hear that you find our hotel very good and appreciate the convenient location. It is truly an honor to be your preferred choice whenever you visit Bangkok.We remain committed to providing you with excellent service and a comfortable stay each time you are with us. We look forward to welcoming you back on your future visits and ensuring your experience is always exceptional.Warm regards,Kritsayapron V.Front Office Manager

Response from Property: Dear Value Guest,Thank you very much for taking the time to share your experience! We’re delighted to hear you enjoyed our great location and found it convenient for exploring the diverse food options, shopping, and nearby massage shops. We’re glad our proximity to major shopping districts and tourist attractions added to your stay.We also appreciate your honest note about the 10-minute walk from the BTS station. To make your journey easier, we offer a complimentary shuttle service every 30 minutes from 8 AM to 8 PM, which can help guests avoid the walk and get to and from the BTS station comfortably. If you or future guests ever need any assistance with the shuttle schedule or directions, please feel free to reach out — we’re always happy to help!Thank you again for your kind recommendation. We look forward to welcoming you back for another enjoyable visit!Regards,Kritsayapron V.Front Office Manage

Response from Property: Dear Value Guest,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and appreciated the peaceful environment, convenient location near the BTS and shopping areas, as well as our complimentary shuttle service.It’s also great to know that the spacious room and friendly, helpful service from our team made your experience even more comfortable. Your kind words truly mean a lot to us.We’d be honored to welcome you back anytime you’re looking for a place to stay in the Thong Lo area. Until then, safe travels and warm regards!Best regards,Kritsayapron V.Front Office Manager

Response from Property: Dear Value Guest,Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our place suitable and welcoming for all kinds of guests. We strive to create a comfortable and enjoyable atmosphere that meets the needs of every visitor, whether they’re here for business, leisure, family, or solo travel. Your kind words motivate us to keep providing the best experience possible. We look forward to welcoming you again soon!Regards,Kritsayapron V.Front Office Manager

Response from Property: Dear Value Guest,Thank you very much for your kind words and for choosing to stay with us. We’re delighted to hear that you enjoyed our convenient location and that your room met your expectations. It’s also wonderful to know you had a pleasant time at our pool. Your feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay.Regards,Kritsayapron V.Front Office Manager

Response from Property: Dear Value Guest,Thank you for sharing your feedback. We deeply regret to hear that your stay did not meet your expectations and apologize for the inconvenience you experienced.We understand your concerns regarding the room location, the noise, and the additional charges for room changes and key card replacements. We aim to provide comfort and convenience for all of our guests, and we are sorry that we did not meet these standards during your visit. I will review these policies with the team to ensure we offer a more satisfactory experience for future guests.Additionally, we sincerely apologize for the condition of the bed linens, towels, and the presence of flies in the restaurant. Cleanliness is of utmost importance to us, and I will personally investigate these matters to ensure they are promptly addressed.Regarding the size of the pool, gym, and location, we understand that these aspects may not have met your needs, and we regret that this impacted your experience.Your feedback is invaluable to us as we strive to continuously improve. We hope that you might reconsider and give us the opportunity to welcome you back for a more comfortable and enjoyable stay in the future.Kind regards,Kritsayapron V.Front Office Manager

Response from Property: Dear Value Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay with us during the Songkran holiday. We are pleased to hear that you found our hotel conveniently located and that the breakfast options and pricing met your expectations.We also appreciate your constructive comments, as they help us continually improve our services. Please allow me to address the points you raised:Breakfast Service & Mosquitoes: We are sorry to hear that the breakfast hours were not to your liking and that you had an unpleasant experience with the staff while requesting an extra cup of coffee. We sincerely apologize for any discourtesy shown. Regarding the mosquitoes, we will investigate this issue and ensure that preventive measures are in place to maintain a comfortable dining experience for all guests.Housekeeping: We apologize for any inconvenience caused by the housekeeping staff’s communication and room preparation. We take this matter seriously and will provide additional training to ensure that all amenities, including bottled water and toilet paper, are consistently replenished and that staff understands guests' needs more clearly.Concierge & Front Desk: We are pleased to hear that our concierge team, especially the male staff member, provided excellent service and helped you navigate to the BTS Skytrain. We will certainly pass on your kind words to him.Front Desk: We regret that your request for extra room keys was not handled as smoothly as it should have been. We understand the importance of flexibility when accommodating family groups and will review our procedures to better accommodate such requests in the future.Swimming Pool: We are happy to hear that you enjoyed the pool, though we acknowledge your concerns about its size and the absence of lifeguards. We will look into enhancing the pool area and ensuring guests adhere to appropriate swimwear guidelines for everyone's comfort and safety.Once again, we appreciate your valuable feedback. It is through comments like yours that we can improve our services and provide an even better experience for our guests. We hope to have the opportunity to welcome you back in the future and offer a more pleasant stay.Regards,Kritsayapron V.Front Office Manager

Response from Property: Dear Value Guest,Thank you for sharing your feedback! We're glad to hear that you found our hotel new and clean. We appreciate you mentioning the 10-minute walk to the BTS station, and we're happy to provide a shuttle bus service every 30 minutes for added convenience.Thank you for your comments about the swimming pool as well — we’ll continue to strive to enhance our facilities to ensure a great experience for all our guests.We hope to welcome you back soon!Best regards,

Response from Property: Dear Value Guest,We're glad to hear you enjoyed the room and found the hotel decent. We understand that the 10-minute walk to the BTS may be a bit of a stroll for some guests, but we hope the peaceful surroundings and nearby local spots made it worthwhile. We look forward to welcoming you again soon!Regards,Kritsayapron V.Front Office Manager

Response from Property: Dear Value Guest,Thank you for taking the time to review your recent stay at Oakwood Studios Sukhumvit Bangkok.We are truly delighted to know that you had an amazing stay at Oakwood Studios Sukhumvit Bangkok. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.Once again, we appreciate your support and look forward to welcoming you back for another great experience.With kindest regards,Kritsayapron V.(Front Office Manager)

Response from Property: Dear Value Guest,Thank you for sharing upon most detailed feedback of your recent stay experience with us. Your feedback on our guest experience has been noted upon; with areas for our continued improvement most certainly. Do be assured that our guest’s experience remains our top priority and a slew of improvements will be implemented to enhance our offerings and service standards. Once again, thank you for leaving us your feedback, and we hope to welcome you back again soon.With kindest regards,Kritsayapron V.Front Office Manager

Response from Property: Dear Value Guest,Thank you for taking the time to review your recent stay at Oakwood Studios Sukhumvit Bangkok.We are truly delighted to know that you had an amazing stay at Oakwood Studios Sukhumvit Bangkok. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.Once again, we appreciate your support and look forward to welcoming you back for another great experience.With kindest regards,Kritsayapron V.(Front Office Manager)