Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 2, 2025
8285SueH
Welcoming check in. Staff friendly and helpful. Room spotless, with everything we needed. Very comfy pillows! Good breakfast, especially the omelettes. A short walk to Symphony Hall, the reason for our stay. We have stayed here before and will do so again.
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Price per night from:£55
Posted on Jun 2, 2026|Premium Queen Room
Guest UserI enjoyed, the views of the city, and the ability to see my car in the car park below, the room was clean, the wifi was easy to connect to, and the bed although, firm, was comfortable.
Breakfast was good with a varied choice, I did have to swap out my chair at the table however as the one I had felt much too low for eating..
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Price per night from:£42
Posted on May 25, 2026
Guest UserVery safe, located within a school campus, highly recommended! The views are great, and you get free swimming pool access and gym usage, though reservations are required. I didn't have time to go, but I still recommend it! Excellent value for money.
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Price per night from:£38
Posted on Dec 25, 2025|Twin Room
MingweinideyichangyuThe hotel's location isn't great. You have to go through a park, and it's quite out of the way, so it's best to take an Uber. However, the environment is decent, and it's a chain hotel, so it's pretty well-managed. The bed is quite comfortable, and the cleanliness is good.
The overall space is a bit small. Luggage storage is very insecure; it's just a pile in a storage room with no labels and no one watching over it. The air conditioning in the room blows directly onto your head, which is a bit uncomfortable, and there's no outlet next to the bed for charging. Overall, besides being clean and tidy, everything else is just so-so. I booked it to save some money, but now I think I should have just booked a place near New Street Station.
Birmingham, though, is a nice city. It's not too expensive, and there are plenty of places to explore.
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Price per night from:£41
Posted on Jul 30, 2026|Standard Room
Guest UserThe location was great, but unfortunately, the hotel room was not. There was no air conditioning, and the room was quite hot, especially during the summer. The front desk explained that the hotel uses a natural air-cooling system, but unfortunately, it did not help much.
The toilet was also separated from the actual shower room by a different door, which was somewhat inconvenient.
Lastly, one of the staff members in charge of the breakfast area (Male wearing a suit that checks the breakfast list) was rude and very unwelcoming to guests. This experience made us think twice about whether we would want to come back again.
Overall, while the location was great, there are several areas where the hotel could improve, particularly the room temperature and the customer service.
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Price per night from:£51
Posted on Aug 3, 2026|Double Room
Guest UserThe check in was fast and I was able to check in early. The staff were all friendly, the room was clean and the general standard of the hotel was clean and tidy. Despite being in the city it was quiet. The breakfast was self service and there wa as good choiceof hot food and cereals.
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Price per night from:£42
Posted on Jul 19, 2026|One Bedroom Apartment For Four
喜歡旅行 看世界
Highly recommend this apartment! Our family (one adult, three children) had a very satisfying stay. The beds in the room were super comfortable, and we slept wonderfully. The best part was having a washing machine in the room, which solved the hassle of doing laundry during a long trip. The hotel has an elevator, making it easy to carry luggage. Although the walk to the busiest downtown area goes past the art museum and is a little bit further, it was a pleasant stroll. During our stay, another guest's cooking smoke triggered the building's fire alarm, which shows that the hotel's fire safety system works very well and gives peace of mind. The staff were very friendly. It was a great stay!
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Price per night from:£50
Posted on May 28, 2026
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Price per night from:£67
Posted on Jul 6, 2026
Guest UserAfter unable to leave Birmingham, We decided to stop at the Clayton again and give it another night from the bad system issues they were having.
This was a lot better granted and the floors are very secure having floor locked to your key cards to get access. Breakfast we were earlier down and it paid off. Breakfast was better this time. Only little issue was the bathroom could do with a bit more attention to detail with little bits of little black mold in the more harder to reach areas and red residue in the grouting in the tiles. Apart from that sure I’d sure recommend it for the pricing
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Price per night from:£69
Posted on Nov 28, 2025
Guest User
5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
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Price per night from:£55