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9.1/10
Great
DDr Massey NazarianIt was generally a good stay. The only two issues I had this time were:
1- The shower drain was almost blocked. It took me ages to take my shower as the water was about to flood and I had to clise the water and wait for it to be emptied before I could open the water again.
2- the was not enough toilet paper.
GGuest UserExcellent service by ionut as always - one of the best customer advisers soo friendly so helpful makes the stay soo welcoming THANK youuu !!
GGuest UserAll staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small.
Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full.
Breakfast basic to say the least.
It was a shame, as once again the staff made our stay.
GGuest UserLocation: Perfect
Service efficiency: Perfect
The room size is more spacious than what you'd typically find in London.
My only minor complaint: On several stays, I've found multiple hairs in both the toilet and bathtub. This was just one instance of hair; last time, it was long hair. I'll let you imagine the rest.
Hotel near Birmingham Shopping District, Birmingham
Price per night from:PLN 275
8.5/10
Very Good
GGuest UserThis hotal was lovely we had to do a late check in after 9 clock as we got hear late but the staff service was fantastic very helpful and very polite would definitely stay hear again breakfast was a buffet breakfast help your self the only thing they didt have was fried eggs but they had scrambled egg thy had tea coffee hot chocolate machine and also help your self to apple juice orange juice lots of staff around clear area were people had been ready for other people to sit as have breakfast area was nice clear room was clear and tidy nice shower and toilet room beds comfortable had a family room with a double bed and a sofa bed .
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
AAnonymous UserGood location for visiting NEC, but far to go Birmingham city centre.
Good for parking, take your discount code from reception. You have to pay for your parking at the beginning of your stay. Pay machine is in entrance hall.
Heating/air conditioning on the wall in room was noisy.
Breakfast was very basic.
Room has iron and ironing board.
Staff pleasant and helpful.
Property overall and room was clean.
QqdcottonThis place can accommodate four people traveling together. It's in a very safe location next to Birmingham City University, and there are two supermarkets downstairs with normal prices. You can take different routes from either side of the hotel to the city center every day. It's very quiet, you can only hear the seagulls. There's also a great Indian restaurant in the area opposite. It's very close to the hotel, you can reach the Canal House (canal-side area) within 2 minutes, and just a short walk from there is old Birmingham.
JJSTWComfort Inn Location is great, just next to Birmingham New Street train station and within 3 mins walking distance to Birmingham China town, so plenty of restaurants and cafe surround this hotel.
The only downside is the shower area, the curtain was short and water spilling everywhere when take shower.
Overall I would rate 4.0 for Comfort Inn due to excellent location and reasonable price
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