Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 2, 2025|Deluxe Twin Room
B_orsomethingI stayed in a top floor deluxe suit and absolutely loved my stay at the AC Hotel in Birmingham. The room was beautifully designed—stylish, modern, and super comfortable. The staff were incredibly helpful and accommodating from start to finish. The drinks were surprisingly great value, and the location overlooking the water made for a stunning view. I’ll definitely be back! My photo doesn't do it near enough justice
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Price per night from:VND 2,746,169
Posted on Dec 18, 2025
8285SueH
Excellent location for Symphony Hall. Friendly check-in experience, although when we left there was no enquiry as to whether all had been well with our stay.
Room had all we needed but unfortunately the bathroom was very chilly. Enjoyed the breakfast, especially the cooked to order omelettes. We have stayed here before and will do so again when visiting Symphony Hall.
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Price per night from:VND 2,359,385
Posted on Sep 10, 2026|City Single Room, 1 Bedroom
VitzOverall good hotel and at walking distance from the main city centre. The room is basic with a comfy bed and mine has the shower built inside the room, with divisions of course. It was super quiet as it faced the inside the of the building. The reception team was very helpful and there are free fruity water and muffins.
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Price per night from:VND 1,802,415
Posted on Jul 30, 2026|Standard Room
Guest UserThe location was great, but unfortunately, the hotel room was not. There was no air conditioning, and the room was quite hot, especially during the summer. The front desk explained that the hotel uses a natural air-cooling system, but unfortunately, it did not help much.
The toilet was also separated from the actual shower room by a different door, which was somewhat inconvenient.
Lastly, one of the staff members in charge of the breakfast area (Male wearing a suit that checks the breakfast list) was rude and very unwelcoming to guests. This experience made us think twice about whether we would want to come back again.
Overall, while the location was great, there are several areas where the hotel could improve, particularly the room temperature and the customer service.
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Price per night from:VND 1,906,847
Posted on Dec 25, 2025|Twin Room
MingweinideyichangyuThe hotel's location isn't great. You have to go through a park, and it's quite out of the way, so it's best to take an Uber. However, the environment is decent, and it's a chain hotel, so it's pretty well-managed. The bed is quite comfortable, and the cleanliness is good.
The overall space is a bit small. Luggage storage is very insecure; it's just a pile in a storage room with no labels and no one watching over it. The air conditioning in the room blows directly onto your head, which is a bit uncomfortable, and there's no outlet next to the bed for charging. Overall, besides being clean and tidy, everything else is just so-so. I booked it to save some money, but now I think I should have just booked a place near New Street Station.
Birmingham, though, is a nice city. It's not too expensive, and there are plenty of places to explore.
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Price per night from:VND 2,119,578
Posted on Aug 23, 2026|Double Room
Mary Waiyego
Offers good breakfast options for children and the best staffs . It is one of the best hotels i have visited so far in England. My family really enjoyed and I will choose it again and again .
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Price per night from:VND 1,701,851
Posted on Oct 27, 2024
Sfrixel
Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
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Price per night from:VND 1,814,019
Posted on Jun 29, 2026|One Bedroom Apartment For Four
M Ali JSpacious Rooms: The rooms are very large, offering plenty of space to unpack and relax.
Great Kitchen Amenities: The room is equipped with fantastic amenities, specifically the dishwasher, hob, and microwave, which made the stay very convenient.
Amazing Location: Perfectly situated with numerous restaurants, attractions, and public transport links right on the doorstep, plus plenty of convenience stores nearby.
Exceptional Staff: The entire team was amazing, from the welcoming reception to the room service staff.
Air Conditioning: Having proper AC was a huge bonus and a lifesaver during the hot days.
Needs improvement
Tiny Washroom: The bathroom is incredibly cramped. It is so small that you have to awkwardly shuffle around just to manage closing the door.
Uncomfortable Bed Setup: Instead of an actual double bed, the hotel pushed two single beds together. This created a hollow, sinking gap in the middle of the mattresses, which was quite uncomfortable.
Infrequent Housekeeping: We only received room cleaning once during our entire 11-day stay. Even considering it is an aparthotel, the lack of daily or more frequent room service was disappointing for a trip of that length.
No In-Room Washing Machine: Despite having a kitchen setup, there was no washing machine inside the room, which would have been very helpful for a longer stay.
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Price per night from:VND 2,084,768
Posted on May 28, 2026
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Price per night from:VND 2,312,970
Posted on Mar 6, 2025|Single Room
Guest UserThe hotel is conveniently located nearby the new street station which is excellent. But the rooms is small and old, the bed sheets look grey (tho clean). The mattress is also old. It is okay to stay just 1 night (if you don’t have other choice and budget) but not more than that.
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Price per night from:VND 1,725,058