Pittsburgh Hotels with Bars

This used to be my favorite place to stay when I was in Pittsburgh on business. First, I do not like that Hilton has changed their policy to a $10 credit for breakfast instead of free. I am a diamond member and I should not have to pay for breakfast. Besides, the breakfast buffet has taken a downturn. Eggs are like rubber!! I am supposed to get a $10 credit each morning, I did not get the credit. Once my corporate card is billed, I cannot fix a billing issue. Next, every night I would get disconnected from my internet every few minutes. Then I would wake up in the middle of the night very hot, the AC turned off due to what must be a motion detector!! There is Marriott property two blocks away. I guess I will be changing hotels on my next visit in June.

This is a nice old hotel that reminds you of yesteryear. The front desk folks were awesome, as well as the bar staff. The location is great if you’re okay with a short walk to the Pirates ballpark or Market Square. Restaurants just outside the door. My issue with this place which is why I rated it average was the maid service….or better stated, the lack of maid service. This is not one of those places where they only come by every other day. Check in is day 1, on day 2 I get to my room that evening and it was not made up, called the desk and they offered to send someone up and said they comp some Bonvoy points. I was tired and passed on anyone coming up that hour. She said she leave a note for housekeeping. Day 3, again no room service…called and talked with the same lady, she said she comp some more points, and ensure the housekeeping manager was made aware. Again I was too tired for anyone to come up that evening. Day 4 yup you guessed it, no room service…once again I was told I’d get comped a few more points. And thus time the on duty housekeeping manager and two housekeepers came by…I needed towels and smelly trash removed. The manager said she wanted to make it up to me and said she’d send up a couple beers. No beer showed up, another empty promise. In total I was comped just 500 points. I expected at least 500 for each occurrence. I’m going to notify Marriott of my disappointment. Human error happens, it how the establishment responds and resolves those errors that really count.

The rooms were clean spacious, included a kitchenette, and well cared for. The staff were all friendly and accomodating, including the desk intake, the breakfast help and room cleaners. We stayed four days and I was sorry to leave.

Send your child to the University of Pittsburgh, Johnstown, and choose this hotel. After more than half a month of experience, I feel very good, and at the same time, I also feel the friendliness and kindness of the American people to the Chinese people. Johnstown is not so convenient to get around by car. The hotel service staff kindly arranged for their colleagues' cars and said there was no charge. How can this be OK? I will still express my heart and arrange the vehicle. I am very grateful to my guests in this foreign country. Next time I come, I will still choose to stay in the hotel again.

Location was great. Hotel was nice and clean. Service was better than good. Strange layout for a hotel. I was quoted one night for $112 by Trip.com and yet was billed $161. How does that work?

I've stayed here more than a dozen times, and this hotel has a lot going for it: friendly staff, great location, cool building, nice gym and amenities, it's absolutely failed in one area each and every single time: housekeeping. Whoever is in charge of the housekeeping here needs to be replaced. The biggest problem is them just ignoring you. I've gone out for the whole day, just to come back to an untouched room - there's even times where I've asked, even begged at times, for them to clean my room, only to come back to dirty towels on the floor and an unmade bed every time. They simply refuse to do to it, despite promising me to my face that they would. I don't think I've ever come back to my room and it was made up. It's almost like housekeeping here is completely non-existent. Here are some more housekeeping failures: - I've checked into a room before, only to find a bunch of dirty towels from the previous guest hanging on the back of the door and on the bathroom floor. - The supplied body wash and shampoo is almost always empty. - I asked for an extra blanket, only for housekeeping to tell me: no, they don't do that. - I've asked for my towels to be refreshed while out, only to come back to a pile of new towels on the floor inside my room. - The bathroom showers are not thoroughly cleaned, and a lot of times, pretty gross. - They never refill the coffee or the cups. (I'm not kidding, I bring my own cup and pods now). A hotel charging upwards of $500 a night should not have these issues. For that, I expect my bed made and new towels daily. Is that too much to ask for? At the Industrialist, it absolutely seems to be. Whoever is in charge of housekeeping sucks big time. I'm sure they'll post the usual: thank you for bringing this to our attention. We'll do better. But I can promise you they won't. I've been told that by the hotel in person, many times, only to have them fail the very same day. Also, just want to point out, as much as I despise the lack of housekeeping here, the attached bar, staff, and location make me put up with it. They do great, but their housekeeping is horrible.

The hotel was really nice and lots of fun things around to do. The hotel bus driver, Marvin, was so much fun and personable. He made the trip here so much better. The hotel bar and restaurant was surprisingly affordable, and the food and staff were really good.

In a moderately priced hotel, the bed is not made and cleaned every day. If you want new towels or sanitary products the next day, you can ask the front desk and they will be delivered in time. The room is big enough, the sound insulation is not good, the advantage is that it is close to Pittsburgh. There are discounts for accommodation and breakfast, but there is no breakfast at the nearby Starbucks. If there is not enough parking space at the entrance, you can park in the opposite parking lot, and the hotel will pay for it for you. All in all it was good, no inconvenience.

These reviews had me all worried about the parking situation. There's a garage right next to the lot, it cost us I think $15 for like 12 hours. Yes, the desk clerk wasn't super friendly but the place was clean. It's convenient, if we're downtown we'll stay here again.