Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 18, 2025
Xiaogongzhudemama
I can't recommend this Shangri-La enough! The hotel is directly opposite the Sheikh Zayed Grand Mosque 🕌. The evening sunset, with the mosque visible across the water, creates an absolutely breathtaking view! While I've witnessed countless sunsets in many places, this one still managed to leave a truly profound impression on me! We were traveling as a family and had booked two rooms. One room had a good view, but the other was unfortunately facing a rocky, undeveloped area. After discussing this with the front desk, the staff member, while not overtly warm, was responsive to our questions. The issue was then escalated to a manager who swiftly offered a satisfactory solution: an upgrade to a suite! The view and spaciousness of the suite were truly unbeatable! Considering the price we paid through Ctrip, it offered incredible value for money.
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Price per night from:AED 425
Posted on Feb 18, 2026
Anonymous User
Park Hyatt Saadiyat Island is the perfect vacation spot. It boasts pristine white sand beaches and a crystal-clear turquoise sea. There's also a children's pool, great for kids to play in. Steak lovers can head to the Argentinian steakhouse, while seafood enthusiasts can enjoy the Italian restaurant. At breakfast, you might even be greeted by an Arabian falcon. After dinner, take a stroll through the bushes near the hotel, and if you're lucky, you might even snap a picture with an Arabian gazelle. Selfies, group photos, you name it!
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Price per night from:AED 1,022
Posted on Jun 23, 2025
Guest User
Place is good generally. However a few issues stands out. At reception check-in, they will ask you to email them your booking details or take a photo of your app booking. Please remember to hide certain private details ie. Trip.com pin number as that is only for our personal use. We waited about 1hr for checking almost 3pm the usual check-in time although many people were checking out earlier. When we entered room, bedsheets were all wet. It didn't dry properly, both beds were wet. They helped us changed. Then the lights short-circuited, they need to reset. Then the toilet choked. The flushing mechanism can be improved, it gets stuck when you press the button and flushing is not smooth. breakfast was decent, limited options for mains. Overall, it was passable. But for Yas island hotel and brand name of park inn, we expected a lot better. Similar to a budget hotel vibe
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Price per night from:AED 841
Posted on Feb 25, 2026|2 Twin Deluxe Sea View Theme Park Access
Anonymous UserI personally think it's excellent!
The parking is free, and they'll let you in if you show your booking.
The room has a sea view, which is especially beautiful at sunset.
The soundproofing is great; you can barely hear anything.
The bedding is new and clean, with no strange smells, and the room is also very spacious.
As for the downsides, the breakfast isn't very good, with only a few options suitable for a 'Guangdong palate'. Also, the toilet sometimes doesn't flush, and you have to wait for the tank to refill.
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Price per night from:AED 768
Posted on Oct 7, 2025
Chun Myung Kim
Really spacious room, lots of closet space, and huge bathroom. Amenities wise, it was really upsetting that the adult-only pool was too full so we got rejected and had to use the family pool. And next to the family pool, there was a really loud construction happening so it wasn't a relaxing time by the pool.
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Price per night from:AED 990
Posted on Jul 20, 2026|King Room With Balcony
Grace6888
The room on the second floor with a garden was lovely, connecting directly to the Abu Dhabi Mall, and the beach was right behind it. However, I wasn't thrilled that the bed in my room faced a mirror. Also, the breakfast selection was quite limited.
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Price per night from:AED 320
Posted on Jul 15, 2026|One-Bedroom Apartment
Dr FahedI had a wonderful stay at this hotel. From the moment I arrived, the staff were warm, welcoming, and professional. Check-in was quick and smooth, and they made me feel valued as a guest.
The room was spotless, spacious, and beautifully designed. The bed was extremely comfortable, and the room had everything I needed for a relaxing stay. Housekeeping did an excellent job every day.
The hotel's facilities were outstanding, and the overall atmosphere was peaceful and luxurious. Breakfast offered a great variety of fresh and delicious options, and the service throughout the hotel was consistently excellent.
The location was also very convenient, with easy access to nearby attractions, restaurants, and transportation.
I highly recommend this hotel to anyone looking for comfort, quality, and exceptional service. I would definitely stay here again.
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Price per night from:AED 1,200
Posted on May 17, 2026
Guest User
I didn’t like the hotel that much. I tried to check out early but they didn’t allow even if I stayed there for 2 nights already out of 5. Some staff is super nice and some is ok. Cleanliness wise - not the cleanest place but not awful either
Some food Items during breakfast and dinner were not as fresh but restaurant service staff was super nice and considerate
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Price per night from:AED 336
Posted on Jun 6, 2026
dxbinmyheartI booked a package that explicitly advertised a room upgrade opportunity. When I noticed that no upgrade had been provided, I asked about it at the front desk. I was immediately told that upgrades were “subject to availability” and it is unavailable...
After I pointed out that Abu Dhabi hotels are nowhere near full at the moment, she still said it is nearly full because it's weekend. Well lets check out the 'full occupancy' photos i attached.... :)
Only after I firmly pushed back did she reluctantly offer an alternative, a garden-view room. Since I wasn't interested in a garden view, I requested what should have been my original category preference: an unblocked city view. The alternative she eventually offered was a higher-floor, but with a twin room with even more side-facing view. Having no better option, I accepted it and ended up spending my honeymoon in a twin-bed room.
If the hotel is unwilling to provide upgrades, then it should stop promoting packages that create expectations in the first place.
There were several other shortcomings on the part of the front desk and the guest relations, but I will leave them out of this review.
What ultimately saved this stay and turned it into a memorable experience were Umar, who warmly introduced us to the room, and John from the Butler Department, whose kindness and genuine care left a lasting impression.
These two gentlemen genuinely understand what true hospitality means and are among the brightest representatives of Emirates Palace. The hotel management should recognize and take good care of them, because they are the people who make guests want to return.
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Price per night from:AED 1,202
Posted on Feb 26, 2026
Kaikaidexiaoshijie
Facilities: Excellent. The outdoor pool is heated, and the water quality is good.
Hygiene: Clean and tidy.
Environment: Great, and the location is excellent. It's about a 10-minute drive to the amusement park.
Service: Prompt and efficient.
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Price per night from:AED 818