Hot spring Hotels in Beijing

WTown was above what we expected. Hotel room faced the great wall and the view at night was heavenly when the Simatai Great Wall was lit up. The manager Celine went beyond her call of duty and provided my family with impeccable service and even reserved a table for my family during the christmas dinner event. Her excellent service attitude made our stay felt like home.

We loved the facilities here! We booked a 3 night staycation for our family (2 year old and 3 month old). The staff was helpful and friendly and our 2 yo played and played and played. We loved it. No need to really leave the hotel except to eat across the street. We will likely go back in the future and explore more of the surrounding area once the kids a bit bigger.

Amazing place to enjoy your weekend with family. Hot springs , sauna, restaurants are awesome. Great service, workers are polite , rooms are neat and comfortable. Especially , the kid's playground is just awesome. My daughter enjoyed the place, the two ladies looked after her half day fully , they were polite, they even gave her to drink water on time and made her a good company to play with. They even gave her toys a s a gift. I wanted say huge thanks to them, they deserve the best review! Our assigned manager James, was very nice, friendly and professional. The lady called Daisy if i am not mistaken, gave us extra water and a small gift for my daughter. Overall, it is a must go place, and we are still recommending our friends to visit. We will definitely go back!

We loved the hotel room it was so clean and the decor is modern, but we didn’t like the location because we want to tourist the center of Beijing and this hotel is a bit far, but if you are looking for a nice , clean hotel not in the crowded city this is the one! Ps: They have great snacks in the room’s mini bar

Thanks to William for the butler service, which is warm and attentive, making you feel at home. Thanks to Nancy, the guest relations manager, for taking care of us, and Dennis, the concierge, for his service. We will come back often!

We had an amazing staycation at this hotspring resort. I was very impressed with the customer service we recieved. Everyone was incredibly kind and went out of their way to help. The staff has clearly had 5 star training. I would like to make particular note of Mr. Lee at the front desk. Upon check-in, he served us and acknowledged that not all the staff spoke English and that we should contact him directly over Wechat if we needed anything. On several occassions I contacted him and he was prompt and curtious. He was a great ambassador for the hotel. For example, room service forgot chicken on on salad, and he promptly pologized and arranged for two new compelmentary salads to be sent (i believe this was an oversight as the hotel was very busy with a special chiristmas dinner that night). It is common in Beijing for hotel staff not to speak English, however we did found several memebers of staff that did. For example. when we went to the dining hall, they sent an English speaker over to help us. Further, the dining hall manager checked in with us and personally cleared plates away. Buffet breakfast was above average with western and chinese food. Also, when ordering room service, though they did not speak English, they sent someone to our room with a menu so that we could point to the items we wanted. Overall, the hotel is new and to Western standards of cleanliness and quality. Beds and pillows were comfortable. We were with my 2 month old baby and my 85 year old father, all generations enjoyed our time. The hot springs were very clean (not always the case in China) and they were alongside swimming pools with kids climbing apparatice and water ball pit. It was also nice that there were complementary refreshments (snacks and drinks) at the hot springs. In the winter air, the outdoor hotsprings were great. Finally., though it wasnt a huge attraction, its nice to see the lammas, chicken and horses. Overall, I could not recommend this place more. I will defintely stay again.

I went for a small mini-break to escape the hustle of Beijing. I have been here before with friends. With friends and some wine this place is great. On your own it is great too... but only if you love the Hot Springs. I do. The hotel would be pointless if you don't like Hot Springs / Swimming. My only disappointment was that, because it was mid-week, the breakfast range was tiny compared to when I came with friends on the weekend. Both the hotel and Hot Spring were much cheaper... so that was good... but I felt that they over-simplified the breakfast buffet. Somethings they had before (like jams and preserves) are sealed and have long sell-by dates... so why not put them out? Likewise, why offer only one juice... can't you offer a range but put them in smaller containers if you are worried about waste? The Hot Springs are the clear highlight. I highly recommend going after dark. Tickets seem valid for 24 hours, so I went for a few hours daytime, then back to the room, then again after dark. At night it was so peaceful.

It is most convenient to climb Simatai and live here. The room is quite comfortable, and water, fruit and good night cookies are provided. Most service staff can take the initiative to greet or help open the door, etc. The front desk can help call a shuttle bus to the door at any time. The service in the scenic area is standardized. I forgot to take the thermometer I bought at the community clinic outside the scenic area. Then everyone from the doctor to the shuttle bus driver to the hotel front desk helped to send it back. Everyone called to confirm it, which was great.

I am going to Happy Valley to play, it is really close, the hotel room is much larger than expected, the environment is really good, I recommend everyone to go to the seven-story Soviet-style garden sky garden, really good, I didn't expect the hotel to have a garden. The little sister at the front desk, Ronaldinho's friend service is really good, smiling.

The hotel is relatively old, so I thought it might be good, but it hasn't changed in so many years, which is a bit disappointing; there are a lot of hidden costs, there are things on the table, in the refrigerator, including the bathroom that require extra payment. The drinks in the refrigerator of the previous hotel They are all drinkable. We thought the hotel service was pretty good, but we thought they would be provided with bath bags, toilet mats, etc., but we didn't expect that they were all extra.