Bejing Yanqing Alpine Skiing Resort Hotel

The service is quite good. There are few people in the off-season. The environment is quiet. The breakfast is self-service, and the dishes are rich and delicious. I enjoy the cable car discount when I stay. I am very satisfied. Every service staff I met is very warm and thoughtful.

It is worthy of being a four-star hotel in the Winter Olympic Village, with excellent hardware facilities and excellent intelligent facilities. The staff at the front desk, customer service, and concierge luggage are all excellent, and the staff in the engineering department are serious and responsible. The service was impeccable. But, maybe I was unlucky. I lived in a room at the end. The temperature in the house was as low as 16 degrees and as high as 18 degrees. It really felt like Frozen. If it weren't for the room temperature I would give it four stars. Another reason is that the hotel is very large and consists of different buildings. It is a complex of about 6 or 7 third and fourth floors. There is a warm corridor that can communicate with each other without having to go outside. However, the temperature in the warm gallery is only about 4 or 5 degrees higher than the outdoor temperature. You still need to wear thick clothes to enter and exit. I don’t know if the warm gallery is not heated. At the same time, the directions on the corridor are unclear, and the elevator instructions are also unclear. It feels like walking through a maze. Finally, the hotel's meals are inconvenient and the supporting facilities are not complete enough. There was nothing to eat after 10 pm, so I found a restaurant that served half-hour. I still had to ask several staff members before I found a place. There are very few green vegetables and vegetarian dishes in the restaurant, which makes me, a vegetarian, at a loss.

Everything is good, the package is very cost-effective, skiing + sightseeing, and the food is not expensive. It is my first time to stay in the hotel and I have thoroughly inspected it, so I will come back next time. The bathroom smells bad and I want it checked.

Facilities: The facilities are relatively new. It is worthy of being a recently built Olympic Village hotel. The beds and everything are very comfortable! Hygiene: Hygiene is good, not only in the room, but also in public areas such as the lobby; Environment: Next to the ski resort, very comfortable!

It was my first time to go there. Every staff member answered questions patiently and in detail. The attitude was very good, the environment was beautiful, and the coach was very good at treating the children. I took the beginner children to ski twice from the ski center in three hours. It was really good. This year The ski season is over, looking forward to the new ski season

The package price is quite cost-effective, but due to the discount, there are really too many people, which affects the shuttle bus and breakfast. The Athletes Village of the Winter Olympics is extremely high if it is on the top floor. The instructions do not seem to have completely changed it to a hotel type.

The service attitude is excellent! Special praise: Cao Xiaojie at the front desk, because the resort is very big, it was my first time to go to the resort, and she was able to patiently answer me many questions in detail. She also provided detailed information on the location and operating time of the ski lifts, precautions, restaurants and hot springs, etc. introduce. It feels like I'm at home. I'm very touched. This is my most memorable trip. I really want to stay in a resort hotel like this every time! The hotel room is great. I will bring friends here next time! Thank you for your service! !

The sports venue supporting hotel area is large and worth exploring. The supporting facilities are very good and new, and the breakfast is rich. It is the best choice for alpine skiers. It would be better to add some State Grid charging piles.

The overall operation during the festival is quite good. The skiing is very good at sliding in and out. The venue is large but the guest rooms, catering and ski resorts are in good order. After all, it is not easy to operate at full capacity. Special praise to the lady at the front desk. The customer service department gave us thoughtful guidance and even checked in for us some time in advance. thank you! It's just that the young man who stored the luggage at the concierge and was in charge of the shuttle bus saw that we were women, old people and children getting on the bus. He didn't care if we asked him to help us carry our luggage. What's the point of shouting at us? From a hotel service perspective, this is rude and lacking. I hope the hotel will get better and better. See you next snow season~