Lavonnya at the front desk was pleasant and extremely helpful. After checking in. We went up to the room and it was not clean. It had one bed *****ped but not made, and there was a water glass left out. After explaining this to Lavonnya, she jumped into action getting another room for us, and was apologetic for the mix up. Her professionalism and genuine concern was a delight. We will keep this location in mind for future travels because of Lavonnya.