Name: Caesar Park Hotel Kenting
Address: Pingtung, China
Rating: 9.5

Taipei

New Taipei City

Pingtung

Taitung

Tainan

Japan

Kyoto

I usually stay at hotels that are part of international hotel chains, but unfortunately, there aren’t many options from the hotel chains I normally stay with in Taiwan. I chose this hotel because it was the first one that came up in my search and the reviews were generally quite good.

There are definitely some positive points. The housekeeping was excellent — the room was clean, tidy, and cleaned thoroughly throughout my 7-night stay. The hotel is also in a great location, and the Wi-Fi was fast and reliable. One feature I particularly liked was the automatic toilet, which was a nice touch and one of the reasons I’m giving the hotel 3.5 stars instead of 3.

However, I have stayed at many genuine five-star hotels from international hotel chains, and based on my experience, I don’t think this hotel quite meets the standard of a five-star property.

I booked a three-bed room, but the room felt quite small for three people. Even though there were two chairs at the desk, the desk itself was so small that it was basically full even when only one person was using it. For a room designed for three guests, I expected the workspace and overall usable space to be more practical.

There were also some parts of the room that could use maintenance. For example, there was a section of the floor that felt uneven and slightly sunken when walking over it. These details may seem minor, but they are noticeable and not what I would expect from a hotel that presents itself as five-star.

I also expected some basic amenities, such as a razor, toothbrushes, toothpaste, and bottled water, but none of these were provided. While the shampoo, shower gel, hand wash, and body lotion were all from the same line and had the same scent, there was no conditioner, which was surprising for a five-star hotel.

The water system was also inconvenient. Guests have to get drinking water from a filtration machine themselves, and if you want a water pitcher, you have to request one. I understand that the hotel may be trying to reduce plastic waste and be more environmentally friendly, which I appreciate. However, in that case, a reusable water pitcher or glass bottle should be provided in the room from the beginning rather than making guests request one.

The toilet area was also extremely small. Although I liked the automatic toilet, the bathroom door did not close properly. Even when closed, there was still a noticeable gap, which again is not what I would expect from a five-star property.

Another issue was early check-in. I arrived several hours before the official check-in time and asked if I could check in early, but the hotel said I would have to pay for an additional full night. I found this particularly unreasonable considering that I was staying at the hotel for 7 nights. For a guest staying that long, I would expect the hotel to be a little more flexible and accommodating with early check-in, especially if the room was available. I would have understood a reasonable early check-in fee, perhaps 30–50% of the room rate, but charging an entire additional night felt excessive.

To be honest, I have even stayed at non-chain three-star hotels that provided a better overall experience than this. That is why I find it difficult to consider this property a true five-star hotel.

Overall, the hotel has a great location, fast Wi-Fi, excellent housekeeping, and some nice features such as the automatic toilet. However, considering the room size, limited amenities, maintenance issues, bathroom design, water system, and especially the early check-in policy, I feel this hotel is closer to a good four-star property than a true five-star hotel.

If I were rating the hotel purely based on the room and overall five-star standard, I would probably give it 3 stars. However, because of the automatic toilet, fast Wi-Fi, good location, and excellent housekeeping, I’m giving it 3.5 stars overall.

As per other reviews, the location is perfect. It is linked to the Taipei Main station. The hotel can be accessed through the basement via exit M6 (staircase but sheltered) and M8 (escalator, but need to cross the road). The downside of the room is the aircon faces and blows directly on the face when laying on the bed. It can be disturbing when sleeping. The hot water shower and basin tap is a challenge to adjust, as it is not the normal turn to the red sign for hot water.The front desk staff are not friendly, they usually do not have smiles.

Good location. Easy to get around but take note they have no lobby so roadside pickup / drop off style. Room is nice and neat and equipped with smart toilet and also bathtub and shower. They refilled the minibar daily for me and they also have all you can drink area at the lobby on 4F. My booking came with buffet breakfast and they have good options of both western and Chinese dishes.

It’s a great hotel for stay in the middle of the city. I feel comfortable to stay and sleep and also quiet in the night. The bathroom is also very cleaned. I would like to stay again on that hotel for next time. The staff is also kindness, and the transportation is also very convenient.

The room exceeded my expectations – it was really new and clean. For Taipei, this is incredible value for money. It's right next to Banqiao Station, making it super convenient for getting around, and there are tons of great food options nearby. Highly recommend it!

If a check-in process is more flexible, i.e., allowing travelers to check in before a designated time, e.g., 03.00 PM, without charging any more fees, then this would be the perfect stay experience. :)

Splendid resort with fabulous breadfast and perfect location.

The breakfast spread is wide, ranging from the local Taiwan porridge with plenty of delicious side dishes to cooked food, assorted bread and western breakfasts. It's open till 11am daily.

Resort is a mere 5 mins walk to xiao wan beach and the night market. For those who don't drive, there is a bus stop outside the resort serving local bus and bus to kaohsiung.

Cleanliness is definitely above average and the staffs are always wearing a smile and greets us which definitely makes us feel welcomed.

Would highly recommend this place to anyone looking for place to stay in kenting.

Caesar Park

Columbus

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