Name: Fullon Hotel Kaohsiung
Address: Kaohsiung, China
Rating: 8.7

Taoyuan

New Taipei City

Kaohsiung

Taichung

Hualien

Taipei

The hotel is conveniently located with numerous restaurants and convenient stores nearby. 
Breakfast is excellent with plenty of choices. I asked for teabags which had run out and the server looked up for me. While he couldn't locate some for me immediately, he came back with the teabags and brought it to me at my table. Excellent service.

The room itself was decent, but lacked basic amenities like slippers. Hotels should ideally make guests feel at home, but nowadays, they often feel cold and impersonal. The front desk staff offered no more warmth than a self-check-in kiosk. It seems that under the guise of 'environmental protection,' hotels have lost that home-away-from-home feeling.

It's a great hotel. Room is big enough, clean well equipped. It offers real coffee and shower gel shampoo hand soap and complimentary cookies are all nice. On top of it, on the third floor there's a sauna/bathhouse, which is also kind of gorgeous, when I went there I had the whole place to myself. 

The only thing to mention is, that Linkou district is not exactly Taipei. For the ones who want to travel to Taipei city centre, the distance is definitely worth considering. But MRT station isn't far and the train ride takes about 30 minutes and bus about 1 hour. But yeah, it's far by all means.

Fantastic!

Facilities: Excellent and comprehensive.
Cleanliness: Impeccable, absolutely spotless.
Environment: Conveniently located.
Service: Polite and friendly.

The breakfast was incredibly rich and varied; I was extremely satisfied, absolutely nothing to complain about! I asked for a boiled egg and the staff immediately prepared one fresh for me 😉👍👍👍. Plus, the room had plenty of free snacks and free drinks in the fridge… truly amazing! And free parking too 👍👍👍.

I booked two rooms and requested to be in high floors and one next to the other and i also requested view to the ocean. I got the rooms in the 9th floor (of ten) and the rooms were one next to the other, and the view we had in our rooms were just mind blowing, the sunsets was just priceless.

Something to note is that some paid amenities/services offered by the hotel are really expensive, way much more than the average standard. For example the hotel rents out bicycles and the price is just super high, and as a hotel guest you get a small discount, but still feel super overpriced, rooms are not cheap and i feel the bicycles should be free for guests.

Other paid amenities like kids playground, are also very expensive compared to other places with similar playgrounds. The hotel has one kids playroom which is for free, but is very simple compared to the one that is paid.

Also need to note that next to the beds, there is not household plug, but rather two USB plugs. It is good idea,  but the problem is that nowadays much phones comes with USB-C cable (on both ends), but the plug offered by the hotel is USB-A so i had to charge my phone and tablet in the bathroom, as i only had USB-C cables on both ends.

Upon check in there are too many staff during our check in in front desk but no one dare to ask for assistance unless you are the one will initiate it, i have been in different hotels before but this kind of service in the front desk is common i just don’t want to address it’s too obvious, they need more training maybe., one guy is very well in speaking in english is the one can show up hospitality the other is i don’t know, the room is narrow but we still find way to make ourselves comfortable since we will be staying for just a night enough to rest. The breakfast is good the staff is very good we understand the language is a little bit complicated but we appreciated the effort to communicate we love them for that they are much more good having interaction with their guest unlike in front desk. The sauna is out of order during our stay so we didn’t feel it’s kinda value for money since most of the facilities is out of service.

Let me start with the advantages. Guests can use the underground parking lot for free. The double room is large, the bed is very comfortable, there are many TV channels, and there are welcome snacks.
The downside is that the air conditioning in the room had problems when we checked in. It was very cold, and the service staff couldn't handle it. They pushed the electric heater over, but it didn't work very well. And because we had children living with us, we were afraid they might get burned, so we returned it after using it once. We reported the situation to the service staff again and asked to change rooms. The service staff agreed to change rooms, but actually said that it might still be just as cold. I personally think that this way of expression is not appropriate, so we asked that the air conditioning in the changed room must be normal. Finally, after the service staff accompanied us to confirm that there was no problem with the changed room, we changed rooms. Everything returned to normal and we could relax and rest.

My recent stay truly exemplified the high standards and warm hospitality one expects from a five-star hotel. The hotel boasts an excellent location with convenient transportation links, making it perfect for both business trips and leisure vacations. Upon arrival, the grand and elegant lobby immediately made an impression. The staff were exceptionally warm and attentive, handling everything from check-in to luggage storage with professionalism and meticulous care, instantly putting me at ease.

The room's overall design was both modern and cozy, featuring a spacious and bright layout that felt incredibly well-thought-out. The bed was incredibly soft and comfortable, with exceptionally clean linens, ensuring a perfect night's sleep. A full range of high-quality toiletries was provided, showcasing the hotel's thoughtful attention to guest comfort. Both the soundproofing and air conditioning system were in perfect working order, allowing for complete relaxation.

The dining experience was equally impressive. The breakfast buffet offered a rich variety of fresh and delicious options, catering to both Western and Asian tastes, satisfying diverse guest preferences. The restaurant environment was elegant, and the staff were friendly and proactive in assisting guests, which further enhanced the dining experience.

Furthermore, the hotel's recreational facilities were top-notch. Both the gym and swimming pool were spotlessly clean and equipped with modern amenities. The staff consistently provided service with a smile, making me feel truly at home. Special mention must be made of the hotel's thoughtful little touches, such as welcome fruit and considerate weather forecast cards, which added a wonderful sense of warmth to my stay.

Overall, this is a hotel that truly lives up to its five-star rating. From its hardware facilities to service quality, and from the ambiance to the meticulous care in every detail, everything was impeccable. I will undoubtedly choose this hotel again on my next visit to the area and will enthusiastically recommend it to friends.

I loved my stay at the hotel. My room was spacious and comfortable with a great city view. The staff were super friendly and helpful, and the location was perfect to getting around on the MRT.  Breakfast was delicious with lots of choices. Highly recommend!

Fullon

Columbus

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