Name: Grand Mercure Shanghai Hongqiao
Address: Shanghai, China
Rating: 9.3

Brazil

Sao Paulo

South Korea

Seoul

China

Shanghai

Indonesia

Central Jakarta

Thailand

Bangkok

United Arab Emirates

Dubai

The hotel is surrounded by constructions. The whole block is just one huge building site.  This meant construction noise all day, except on Sunday. The street is lined with rubble containers. The bed was soft and the in-room safe worked well. However the WiFi was poor in my room (room 812). My smartphone kept switching to data because of weak signal.

Having just arrived in São Paulo, a city in the Southern Hemisphere, I happily checked into my hotel after arriving from the airport. Suddenly, I realized my small carry-on bag, which I usually use to store my belongings, was missing. I'd even left my phone in it when I got out of the car. I was so panicked! Fortunately, I never ask for receipts, but as if by some miracle, I asked the driver for one. I quickly told the lovely receptionist about my bag and handed her the receipt. The receptionist appeared unhurried and leisurely called the taxi company. They told me which car was waiting and would contact the driver. Although over half an hour had passed since I got off the car, I was worried, but surprisingly, I didn't despair. Just two or three minutes later, the front desk phone rang. They told me the driver was on his way to the hotel with my bag, but because of the morning rush hour, there might be a delay. I was stunned. I had never expected the people of São Paulo to be so kind and efficient! I was both surprised and touched! My bag was in the back seat. I bought coffee ☕️ and some food at the popular cafe in the lobby, slowly admiring the beautiful hotel surroundings while patiently waiting for the driver to arrive. After about 20 minutes, the driver arrived at the hotel door, carrying my bag and smiling broadly. He kept thanking me and offered me the money as a token of his gratitude. He was very polite and refused to take it. Without further ado, I shoved it into his pocket. I read an article a long time ago that said Brazilians 🇧🇷 are all like-minded people! This personal experience has truly struck me as spot-on! The hotel front desk service was also excellent; they had a room for me before 11:00 AM. I'm truly grateful to Brazil 🇧🇷 and São Paulo! Thank you to the driver and the hotel front desk staff 👩💼 for making my trip to São Paulo a safe, enjoyable, and complete experience. 💕

Check-in delayed and bad, they didn't find confirmation of Tripp's reservation and I asked for the reservation in the app of Trip apartment adapted to my 83-year-old aunt with comorbidities, I had no request, we had to show the voucher several times, Only after I found the receipt in the application is that they confirmed!

This is a great hotel in Gangnam. The decor is very luxurious, and it's super convenient for getting around. I was there for a beauty treatment, and it was only a ten-minute walk to the dermatology clinic. The afternoon tea in the hotel lobby was absolutely beautiful and made for some great photos! The front desk staff were also very welcoming. It was also really helpful that there were Chinese-speaking staff at the luggage storage. I'll definitely stay here again next time I'm in Gangnam.

My daughter and her dog stayed here this time. She was very happy with how spacious and clean the room was! It seems like we even got an upgrade, thank you so much. Next time I visit Korea, I'll definitely be staying here with my dog too.
(When booking through Trip.com, you can't reserve for a dog, so I contacted the hotel in advance to confirm, and then called them again after booking to secure a pet-friendly room. There's an extra charge for the dog.)

This hotel offers excellent value for money! It's especially generous for Accor members; I got an automatic upgrade to an executive suite for a three-night stay, and the first round of the minibar was complimentary. The breakfast spread is amazing, with freshly made pan-fried buns, omelets, and fresh juices. The room is spacious, offering a distant view of Pudong's 'three titans' (Lujiazui skyscrapers). Plus, there's an outdoor pool and a self-service laundry room, which is incredibly convenient for longer stays. The location is also handy, and the service is warm and welcoming. Definitely a five-star recommendation!

I frequently visit Shanghai, and lately, I've been exploring Japanese restaurants and shopping at Jin Hongqiao in the Gubei Tianshan area. So, each time, I try out a different hotel nearby. Honestly, I was a bit worried after reading some reviews, but I decided to experience it myself. My experience was actually great. It's a bit of a walk to the subway, but there's a bus stop right outside that takes you one stop to Loushanguan Road Station on Line 2, or you can just use a shared bike. The room was quite spacious, with a balcony and a washing machine. The front desk even provides laundry detergent, which is super convenient. The main selling point is the price, especially for someone like me who doesn't need breakfast; booking without it makes it even cheaper, which is perfect.

Grand Mercure

Columbus

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