Name: Grand Mercure Bangkok Asoke Residence
Address: Bangkok, Thailand
Rating: 8.7

Brazil

Sao Paulo

South Korea

Seoul

Thailand

Bangkok

China

Shanghai

Indonesia

Central Jakarta

United Arab Emirates

Dubai

To be honest, I am not satisfied with this hotel. I checked in at 9 am. The hotel said that there was a room, but I had to pay half a day's room rate because the normal check-in time was after 3 pm. I have to say that although the regulations are like this, it is the first time I have encountered a hotel that operates like this. After checking in, I found that the building opposite the room was under construction. Needless to say, the noise was very close. The key is that the distance between the buildings was very close, and the curtains could not be opened. Then we were going to go out to buy some bottled water. We went downstairs to ask the doorman which direction the nearest supermarket to buy water was. As a result, the doorman said that the nearest supermarket would take 15 minutes to walk. I will help you get a taxi. According to my own life experience, I didn't listen to him and went out to look for it myself. It turned out that it was only 100 meters away. Speechless 😓. In addition, there are few varieties of breakfast. Except for more fruits, there is nothing good. Regarding the location of the room, I later went to the front desk to adjust the room. The front desk said that changing to the other side would also face the construction site, so I had to give up. The only thing worth praising is that the check-out on the last day was that the front desk readily agreed to delay it to 2 pm, which was good.

Check-in delayed and bad, they didn't find confirmation of Tripp's reservation and I asked for the reservation in the app of Trip apartment adapted to my 83-year-old aunt with comorbidities, I had no request, we had to show the voucher several times, Only after I found the receipt in the application is that they confirmed!

Having just arrived in São Paulo, a city in the Southern Hemisphere, I happily checked into my hotel after arriving from the airport. Suddenly, I realized my small carry-on bag, which I usually use to store my belongings, was missing. I'd even left my phone in it when I got out of the car. I was so panicked! Fortunately, I never ask for receipts, but as if by some miracle, I asked the driver for one. I quickly told the lovely receptionist about my bag and handed her the receipt. The receptionist appeared unhurried and leisurely called the taxi company. They told me which car was waiting and would contact the driver. Although over half an hour had passed since I got off the car, I was worried, but surprisingly, I didn't despair. Just two or three minutes later, the front desk phone rang. They told me the driver was on his way to the hotel with my bag, but because of the morning rush hour, there might be a delay. I was stunned. I had never expected the people of São Paulo to be so kind and efficient! I was both surprised and touched! My bag was in the back seat. I bought coffee ☕️ and some food at the popular cafe in the lobby, slowly admiring the beautiful hotel surroundings while patiently waiting for the driver to arrive. After about 20 minutes, the driver arrived at the hotel door, carrying my bag and smiling broadly. He kept thanking me and offered me the money as a token of his gratitude. He was very polite and refused to take it. Without further ado, I shoved it into his pocket. I read an article a long time ago that said Brazilians 🇧🇷 are all like-minded people! This personal experience has truly struck me as spot-on! The hotel front desk service was also excellent; they had a room for me before 11:00 AM. I'm truly grateful to Brazil 🇧🇷 and São Paulo! Thank you to the driver and the hotel front desk staff 👩💼 for making my trip to São Paulo a safe, enjoyable, and complete experience. 💕

I booked a one-bedroom suite and stayed for five days. The soundproofing in the room was excellent. However, I noticed some front desk staff treating Korean and Chinese guests differently, with varying attitudes. I even saw Korean guests receiving gifts during check-in, while we didn't, even with a child. No children's amenities were provided at all. For two adults and one child, an extra blanket came with an additional charge, calculated daily, which amounted to about 200+ RMB per day. Over five days, that's enough to buy a whole new blanket 😂. To be fair, the concierge staff were all wonderful, very friendly and proactive.

The hotel is generally clean and located in the Yongsan e-commerce district, which is relatively quiet. However, transportation isn't very convenient as you have to walk a bit to catch a bus or subway. The breakfast selection isn't huge, but it's refined, and the porridge changes daily, with abalone porridge only available on Fridays.

We stayed at the hotel with the whole family: 2 adults and two children, and we really enjoyed our stay. Breakfast is very important to us, and here it was really good: there's an egg station, yogurts, fresh greens and vegetables, waffles, pancakes, lots of pastries and desserts. I missed a bit of variety in the tea selection, and the coffee quality could be improved, but in all other aspects, the breakfast was varied, fresh, and tasty. The soundproofing in the rooms I would rate 7/10; you can slightly hear what's happening in the hallway, but it doesn't disturb sleep. We also liked the spa, although the sauna in the women's changing room was turned off, and unfortunately, there was no one at the spa reception for 2 hours to ask to turn it on. The pool is cool, but since it was 33 degrees outside, it was pleasant to swim in. The hotel has a large, secure parking lot where we left our car for the entire stay. Transport accessibility is very good. They have installed new elevators, so there are no issues with them now. We happened to be there for Chinese New Year and saw a performance that took place in the lobby on the first floor. We really liked it and would be happy to return here again.

I just visited Grand Mercure Bangkok asoke residence in the previous month, and I was mesmerized to see their luxurious accommodations. Their staff behaviour is also excellent, and I would love to visit again.

Grand Mercure

Columbus

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