Name: Hyatt Regency London - the Churchill
Address: London, United Kingdom
Rating: 9.4

China

Shanghai

United Arab Emirates

Dubai

United Kingdom

London

United States

Orlando

Houston

Zhuhai

1. Service: 100 points. From the moment we arrived, we felt right at home. The concierge at the door proactively helped us with the car door and luggage, informing us that our bags would be delivered to the room shortly. The handsome front desk agent who checked us in was highly efficient and incredibly warm and thoughtful. He proactively informed us about the location and operating hours of the hotel's various facilities and even upgraded our room type. Issues like a damaged bathroom curtain and our need to open a window for ventilation were promptly resolved after we got to the room. The housekeeping staff was also quick to respond when we requested cleaning or additional amenities – kudos to them! 
2. Facilities: 97 points. Our room was on the 18th floor. Upon entering, we found the room to be stifling hot, like a sauna. We wanted to open the window for ventilation but found it locked and unable to open. The front desk later contacted engineering to fix it. My personal suggestion is that while I understand the hotel's concern for safety in preventing guests from opening windows on higher floors, perhaps the window sealing could be more thorough? In my room, the lock securing the window was loose. Some guests, unaware of this, might try to force the window open, which is quite dangerous. I recommend putting up a sign near the window advising guests to contact engineering if they wish to open it, along with a phone number. Also, why do the bathroom trash cans require a foot pedal? After using the restroom, having to touch the pedal with dirty tissue is unsanitary. I suggest replacing them with hands-free trash cans. Additionally, could a 'Do Not Disturb' indicator light be installed instead of requiring a door hanger? 

The breakfast was excellent, with a wide variety of options, but the dining environment was a bit noisy. Could the background music be turned off? It was too loud.

The Hyatt Regency Wujiaochang is a superb international hotel. With further improvements to these details, it would be even better. I will definitely be back.

My business trip experience at Hyatt Regency Shanghai Jiading this time was absolutely fantastic, and I have to give it a five-star review! As a frequent business traveler, I highly value efficiency and comfort, and this hotel perfectly delivers on both.

I especially want to commend the front desk team! They greeted me with constant smiles during check-in, actively helped me with my luggage, and processed my information and procedures efficiently and smoothly. They also thoughtfully informed me about the hotel's facilities, nearby transportation, and business services. To my delight, I was informed that I had been upgraded to a suite. The room was much more spacious than expected, with a clean and elegant modern minimalist decor. The floor-to-ceiling windows offered a beautiful view of Far Scenery Lake, allowing me to relax my mind whenever I felt tired from work. The room amenities were complete, and the high-speed WiFi and comfortable working area perfectly met my business needs, significantly boosting my work efficiency after settling in.

The hotel's location is excellent, right next to the Jiading business district, making commutes to meetings incredibly convenient. The surrounding amenities are also very well-developed. From the warm service at the front desk to the unexpected room upgrade, it added a sense of belonging to my busy business trip. This will definitely be my top choice for future business trips to Jiading, and I've already recommended it to my colleagues. It truly deserves a five-star recommendation!

Booked a 2.4-meter king bed, which was perfect for traveling with two kids. The hotel is conveniently located above Global Harbor Mall, making it a one-stop shop for everything you need with children.

Facilities: The pool is heated and closes at 10 PM.
Hygiene: Very clean.
Environment: Check-in is on the 7th floor, and we stayed on the 16th floor.
Service: The concierge on the evening of February 28th was excellent. He helped me arrange for a robot to deliver items to my room and even brought up my food delivery from the locker.

Great location, very convenient for Wanda Plaza, and the surrounding views are also lovely. Alice at the front desk was particularly friendly and welcoming. Her smile was sweet, and she noticed my baby had come downstairs without shoes, so she thoughtfully offered a pair of disposable slippers for children. Such a sweet and caring gesture! 🫰 Overall, our experience was comfortable.

However, there are a few areas that could be improved:
1) The lobby air conditioning was too warm 🥵. For an international 5-star hotel, this sort of hardware issue is quite unexpected and should be addressed.
2) Collecting food deliveries was quite inconvenient. I suggest implementing a system where robots can deliver food to guests' rooms, which would greatly enhance guest convenience and also help reduce elevator usage, as the hotel only has four elevators.
3) The extra bed fee of 233 RMB per night felt a bit too expensive 😂, especially when considering your overall room rates.

The room's location is great; there's a bus stop and a double-decker bus stop right across the street, and the subway station isn't far either. The room itself is clean and quiet. However, the front desk is quite a long walk down the corridor from the room, and the planetarium is about a 15-minute walk away.

The hotel is conveniently located in Chenjia Town, not far from the cross-river bridge when driving down. From building #4, where we stayed, you can enjoy night views of the bridge and the large lawn. When checking in, the front desk attendant specifically asked if we minded a room at either end of the hallway. I said I didn't, and she kindly upgraded us to a room with a better view. The room itself had a sofa, a desk and chair, and a balcony with a swing chair. The bathroom was very spacious, featuring both a bathtub and a shower. Taking a bath was very comfortable 🛀🏻, but the shower pressure was a bit weak, making showering less satisfying. The mini-bar was inside a cabinet; the tea bags were decent, but the coffee wasn't good. The bedding was very soft and clean, ensuring a good night's sleep. The hotel's breakfast buffet was below average. Steamed and fried items were all semi-finished products. Pancakes, noodles, wontons, and congee were freshly prepared, but all the stir-fried dishes were vegetarian. Overall, the meal was very ordinary. It was also quite inconvenient that we had to go to the lobby to pick up any food delivery orders. However, the staff's service during both check-in and check-out was excellent. After contacting our butler via WeChat, they were incredibly responsive and accommodating to almost every request. Finally, each guest received a local Chongming specialty as a gift 😊.

Honestly, the hotel is a bit old, but it's well-maintained. After all, it's not a super luxurious hotel, so I'm not going to be overly picky about the facilities. It has everything a five-star hotel should have; even in an Arab country, the minibar offers Tennessee whiskey 🥃, which is a big plus. The hotel is very close to the metro station, making transportation convenient. The biggest highlight is the breakfast, which features a unique and ever-changing array of Indian 🇮🇳 dishes – definitely worth trying. However, if you have a 'Chinese stomach,' be warned: it's fine for a day or two, but by the third day, it might be hard to stomach.

I really enjoyed the breakfast here on my previous visit, especially the Eggs Benedict with smoked salmon — it was beautifully prepared and delicious.
However, this morning the same order looked and tasted quite different, with only the poached eggs and smoked salmon served, without the bread, sauce, or garnish.
I wanted to share this feedback because I truly appreciate the quality I experienced before, and I hope it can be consistent.
Thank you for your attention.

More touristes more service for respect.

The hotel is big and great, The cleanliness is on point with daily house keeping and all the amenities. The only thing lacking is the food for breakfast as the apartment residents have to go to the 25th floor for breakfast and the options are limited. The apartment are nice and clean. Depending on the room type you can see the Burj Khalifa. The supermarket downstairs is really useful to buy essentials.  With family the apartment are a really good choice .

The whole apartment was huge with plenty of space for kids to run! The rooms were big too! We enjoyed our stay there! Bottles were provided in plenty upon everytime we request. Location is in a quiet area and have to take taxi to all the attraction but I would definitely want to stay here again. Highly recommended for big families.

We had a fantastic stay. The location of the Hyatt Regency Stratford is brilliant. Although not in the traditional city centre, the transport links are second to none. The direct connection to Heathrow via the Elizabeth Line is a game-changer for travelers. We also found it incredibly easy to explore all of London thanks to the well-connected Stratford station (Central Line, Jubilee Line, DLR, etc.). Being surrounded by the Westfield shopping mall and countless dining options was a huge convenience. A truly great experience—highly recommended and we will certainly be back on our next London visit

Had a great stay at this hotel! Karen at the front desk gave such a warm welcome — she was friendly, helpful, and really made me feel at home. The room was clean and comfortable, and the overall vibe was relaxed and pleasant. Would definitely stay here again!

The location is not absolutely central, and the tube station was 10 minutes walk, but was convenient and quiet. There were two pubs nearby for food and drinks. 
The hotel reception was efficient and friendly. It was not the usual Hyatt Regency with limited facilities. The room I requested with a view of the Big Ben was amazing. However, it had a relatively small bed. The shower facilities were good and modern.

Old hotel, good location, convenient for shopping nearby. The room facilities are a little old, but the exterior is OK. There is a Cantonese restaurant nearby, the taste is good, recommended.

Hyatt Regency

Columbus

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