Name: Hyatt Regency London - the Churchill
Address: London, United Kingdom
Rating: 9.4

China

Shanghai

United Arab Emirates

Dubai

United Kingdom

London

United States

Orlando

Houston

Zhuhai

This is my third stay at the Hyatt Regency Jiading, and it's consistently excellent. We took my in-laws to dine at the restaurant on the 43rd floor; the food was pretty good, and as a guest, we got a 12% discount, which wasn't available during my first stay. It's a pity the air quality hasn't been great these past few days, so we couldn't go out to explore. Still, we had a lot of fun playing cards by the window with the lake view.

Whenever I fly back to Shanghai I always choose to stay at this location.  

~long story short~
Out of all 5 stars hotel, this place provides beyond exceptional, detailed service with consistency, a shopping mall located right next to them that you don’t need to take a cab & you can shop for international brands of clothing stores, restaurants/dessert/coffee shops or even vlogging camera stores with several famous brand to choose from. 

~short story long~

This place always provides a memorable experience with top-notch service.

Especially the lobby concierge. Besides carrying your luggage and delivering it to your room after you check in at the front desk on the 6th floor, they also help pick up all your Taobao deliveries and bring them to your room daily. If you need assistance with any shipping issues or shipping apps, they are always helpful.(Robin) 

Especially Robin and Kevin, were amazing….provided attentive service. Of course, the rest of the concierge and front desk staff were exceptional.

As a landmark in Putuo District, Hyatt Regency Global Harbor is definitely the top choice for business travelers. It's conveniently located near the Inner Ring elevated road. Global Harbor, a large shopping mall, offers everything you need for dining, entertainment, and leisure. Although it's been open for almost 10 years, the facilities are complete, the rooms are spacious enough, and the views are quite expansive. I was particularly impressed by the multi-functional equipment in the gym, which met all my anaerobic and aerobic exercise needs. The hotel's service is also excellent and always on standby. A big thumbs up!

The welcome at the front desk was brilliant with the staff being extremely friendly and proficient in English. The room was outstanding and the bath super for a “ spa moment as a hot tub “ to relax in. The room was a dream “ home “ design and definitely where you want to live in !  Although it was only a one night stop over …. The Hyatt Regency is drawing me back to spend more days there !!

The ongoing construction at the main entrance was a bit disruptive. We constantly had to take detours, and the noise was quite bothersome. On a brighter note, the Chinese restaurant at the Hyatt was absolutely delicious! Everything we ordered was fantastic. The shower water never got very hot, even at its maximum setting, but the sink water was surprisingly hot even when set to the middle. Hopefully, they can adjust that. Being able to watch the fireworks show from our room was a huge plus!

The hotel is conveniently located in Chenjia Town, not far from the cross-river bridge when driving down. From building #4, where we stayed, you can enjoy night views of the bridge and the large lawn. When checking in, the front desk attendant specifically asked if we minded a room at either end of the hallway. I said I didn't, and she kindly upgraded us to a room with a better view. The room itself had a sofa, a desk and chair, and a balcony with a swing chair. The bathroom was very spacious, featuring both a bathtub and a shower. Taking a bath was very comfortable 🛀🏻, but the shower pressure was a bit weak, making showering less satisfying. The mini-bar was inside a cabinet; the tea bags were decent, but the coffee wasn't good. The bedding was very soft and clean, ensuring a good night's sleep. The hotel's breakfast buffet was below average. Steamed and fried items were all semi-finished products. Pancakes, noodles, wontons, and congee were freshly prepared, but all the stir-fried dishes were vegetarian. Overall, the meal was very ordinary. It was also quite inconvenient that we had to go to the lobby to pick up any food delivery orders. However, the staff's service during both check-in and check-out was excellent. After contacting our butler via WeChat, they were incredibly responsive and accommodating to almost every request. Finally, each guest received a local Chongming specialty as a gift 😊.

Its a hit or a miss, some staff members were great, some not so much.
THE GOOD
- Location.
- Room service, if I’m being generous.
THE BAD
- Breakfast felt like some 3 star hotel standard. Cooking station is so chaotic, chef gotta remember what table number ordered what food.
- Some of the staff could barely communicate in English.
- Shower area was tiny.
- No tissues inside the bedroom, maybe not a big thing but I noticed it.

Overall it was okay, don’t have any high expectations and you’ll be fine. Would I stay again here? Unlikely.

I really enjoyed the breakfast here on my previous visit, especially the Eggs Benedict with smoked salmon — it was beautifully prepared and delicious.
However, this morning the same order looked and tasted quite different, with only the poached eggs and smoked salmon served, without the bread, sauce, or garnish.
I wanted to share this feedback because I truly appreciate the quality I experienced before, and I hope it can be consistent.
Thank you for your attention.

More touristes more service for respect.

The hotel is big and great, The cleanliness is on point with daily house keeping and all the amenities. The only thing lacking is the food for breakfast as the apartment residents have to go to the 25th floor for breakfast and the options are limited. The apartment are nice and clean. Depending on the room type you can see the Burj Khalifa. The supermarket downstairs is really useful to buy essentials.  With family the apartment are a really good choice .

The whole apartment was huge with plenty of space for kids to run! The rooms were big too! We enjoyed our stay there! Bottles were provided in plenty upon everytime we request. Location is in a quiet area and have to take taxi to all the attraction but I would definitely want to stay here again. Highly recommended for big families.

We had a fantastic stay. The location of the Hyatt Regency Stratford is brilliant. Although not in the traditional city centre, the transport links are second to none. The direct connection to Heathrow via the Elizabeth Line is a game-changer for travelers. We also found it incredibly easy to explore all of London thanks to the well-connected Stratford station (Central Line, Jubilee Line, DLR, etc.). Being surrounded by the Westfield shopping mall and countless dining options was a huge convenience. A truly great experience—highly recommended and we will certainly be back on our next London visit

Had a great stay at this hotel! Karen at the front desk gave such a warm welcome — she was friendly, helpful, and really made me feel at home. The room was clean and comfortable, and the overall vibe was relaxed and pleasant. Would definitely stay here again!

The location is not absolutely central, and the tube station was 10 minutes walk, but was convenient and quiet. There were two pubs nearby for food and drinks. 
The hotel reception was efficient and friendly. It was not the usual Hyatt Regency with limited facilities. The room I requested with a view of the Big Ben was amazing. However, it had a relatively small bed. The shower facilities were good and modern.

Old hotel, good location, convenient for shopping nearby. The room facilities are a little old, but the exterior is OK. There is a Cantonese restaurant nearby, the taste is good, recommended.

Hyatt Regency

Columbus

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