Name: Microtel Inn & Suites by Wyndham Charlotte/University Place
Address: Charlotte, United States
Rating: 5.5

China

Changsha

Kunming

United States

Charlotte

Beckley

Columbus

Baton Rouge

This hotel is very close to Changsha South Railway Station and offers a complimentary shuttle service to and from the station. The rooms are very clean and tidy, and the breakfast on the fourth floor is excellent with a wide variety of options.

[High-speed rail shuttle] The driver of the six-seater commercial vehicle for the high-speed rail station shuttle (book in advance with the front desk) was very enthusiastic, and the vehicle had plenty of space.

Highly recommended for both business and leisure travelers.

This hotel is highly recommended! Upon entering, we were greeted with a welcome tea from the staff. The location is super convenient, within walking distance to the subway station. The lobby has a understated yet luxurious design. Our room was clean and tidy, with soft and comfortable bedding, and comprehensive bathroom facilities. The front desk staff were warm, attentive, and responsive. Overall, it offers excellent value for money!

The lady at the front desk who checked me in was incredibly friendly, approachable, and polite. She even went out of her way to provide a travel guide, which was really a nice touch. She also gave a bottle of yogurt for my child and upgraded our room type. I was very satisfied. The room was quite spacious, clean, and comfortable, and our stay was very peaceful. The amenities were complete. The location is excellent, right next to a shopping mall and a snack street, which is super convenient. I was extremely pleased with this stay. Breakfast offered a wide variety of choices. Next time I'm in Changsha, I'll definitely be staying at this hotel again.

I always stay at this hotel when I'm here on business trips; both the interior and the outdoor scenery are exceptional. The building opposite seems to hang in mid-air, sparkling in the sunlight.

Lora at the front desk is very patient and has a pleasant voice.

Room was spacious & well furnished, with great view, lots of table & counter spaces, a most comfortable bed, plus a highly appreciated sofa by the window. But towels were old rough & thin, and strong constant smell of cigarettes from other rooms. Great location, though it’s not central, hotel is surrounded by parks, ten minutes walk to Guandu old town. One of the staff was exemplary, a tall woman who was always cheery & helpful, but front desk staff were unfriendly. My main disappointment was with breakfast, few selections and food were mostly cold & dry.

The hotel's location is excellent, with plenty of attractions nearby, making it very convenient for getting around. Plus, there's parking available. The most important thing is the beautiful and clean environment. You don't need to worry about hygiene issues.
Hygiene: Good
Environment: Good
Service: Excellent

I reserved the room expecting to arrive in the early evening but after a really long flight delay I arrived before midnight. My room had been assigned to other travellers who had flight delays which had me worried as I had already pre-paid. I was upgraded to a King bed with no extra charge. The room was clean, and it had fresh towels and bedding. The shower was amazing after my long trip and the bed was comfortable. The young lady at reception. Forgot to remind me about Daylight savings so I set my phone time for the wrong time and missed breakfast but otherwise it was a great short stay.

Overall great stay. Wish I had known there was no fridge or microwave in the room I would've paid the extra for the rooms with them. Halls smelled like smoke although non smoking hotel. Windows open which I'd a plus. But beds are not queen size like advertised definitely full.

Microtel Inn & Suites by Wyndham properties

Microtel Inn & Suites by Wyndham

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