Name: Hotel Monterey La Soeur Fukuoka
Address: Fukuoka, Japan
Rating: 8.9

Japan

Tokyo

Osaka

Fukuoka

Kobe

Sendai

Sapporo

Excellent location and perfect sleep quality!

After exiting Yaesu Underground Shopping Mall Exit 22, take the first alley, and you'll spot the hotel. The ground floor is where you catch the elevator, and the reception desk for check-in is on the second floor. The second floor also features a public area with complimentary tea and coffee. It's worth noting that both the front desk staff and housekeepers I encountered this time could communicate in Chinese, making their service incredibly friendly and reassuring!

Room comfort completely exceeded my expectations! The soundproofing is excellent; I wasn't disturbed by any noise these past few days. The pillow was very supportive and comfortable, and the air conditioning didn't blow directly onto the bed, so I slept wonderfully every night. There are charging ports by the bed, and you can even set your own wake-up call from the phone, which is very convenient.

Two bottles of water are replenished daily in the room. The bathroom has excellent water pressure, making showers very pleasant, and the shampoo and shower gel provided by the hotel are also quite good. Overall, I'm extremely satisfied with my stay and would definitely want to visit again!

I absolutely have to praise this hotel! As is typical in Tokyo, the rooms are small but perfectly adequate for all your needs. The cleanliness is significantly better than what you'd find in China, by more than just a little bit. The room was cleaned daily, and there wasn't a single hair in the bathroom. But my absolute favorite part? It's right across from the subway station! I'm definitely booking this place again next time I'm in Tokyo.

Room facilities: There were few real pictures of the Ctrip Deluxe Twin Room, but the actual room was quite spacious. Crucially, it had hardwood floors instead of carpet, which felt much cleaner. The hotel is very close to all the Ginza shopping malls, making for a comfortable stay. A minor drawback was the showerhead, which was very difficult to adjust and quite high; it took some getting used to, but the water pressure was excellent and the water was hot. The hairdryer was a Refa, which was super comfortable and quick to use!

Location: The hotel is within a 5-19 minute walk to major Ginza shopping malls. It's a bit further from Tokyo Station, about a 12-minute walk. It's very convenient to buy things and bring them back to the hotel.

Service: The hotel front desk staff were all very enthusiastic. You could get free foot patches, facial masks, and toiletry sets, as well as complimentary water, which was a huge help. We stayed for six days, and on the morning of August 6th or 7th, a Japanese staff member, Mr./Ms. Ota (I didn't catch the exact name), came to our room to deliver water. He communicated with us in English using a translator, and when we mentioned wanting to dispose of our trash immediately, he proactively took on the task of room cleaning and helped us take out the garbage. I give him a big thumbs up and hope the hotel recognizes his professionalism, dedication, and thoughtful service! I also want to express my gratitude to him here and hope the hotel sees this!

Overall, I highly recommend this hotel.

(Japanese portion of the original review, for context and full translation): We stayed for 6 days this time. On the morning of August 6th or 7th, a Japanese staff member, Mr./Ms. Ota (I apologize for not remembering the name accurately), brought water to our room. He communicated with us in English using a translator, and when we told him we wanted to dispose of trash immediately, he readily offered to take care of the garbage collection and kindly handled the room cleaning instead. I want to give him a very high rating from the bottom of my heart. I sincerely hope the hotel also recognizes his professional, serious, and thoughtful excellent service! Once again, I would like to express my gratitude to him here and hope this comment reaches the attention of the hotel management!

What a charming and adorable hotel in Ginza! Before checking in, I actually mistakenly went to another property under the same brand, and the receptionist there was incredibly kind—she personally directed me to this location. Although the building boasts a long history, the facilities are impeccably maintained. The room was spotless, and both the lounge and elevator are brimming with vintage elegance.

The only minor downside is the short walk from Ginza Station. During the day, the front desk service felt a bit brisk and efficient—perhaps due to cultural differences—but the staff was still helpful and pleasant. In contrast, the nighttime reception was exceptionally warm and welcoming. Next time, I’d love to try the hotel’s dinner; the ground-floor café is absolutely stunning with its retro vibe.

Booked a triple room. The room size was decent, but the extra bed felt a bit cumbersome, and the headboard was free-standing, so it couldn't be pushed against the wall. The cleanliness and service were good; we could request daily cleaning, and water refills were prompt. It's not far from Omotesando, Ginza, Minami-Aoyama, and Daikanyama. If you have the energy, you could even go for a run at the Imperial Palace in the morning. The subway is about 600 meters away, but it's uphill, which can be a bit challenging if you're dragging large suitcases.

I really liked this hotel after my last stay, so this time I brought my family along. Good things are meant to be shared! The location is super convenient; you can catch the airport bus to Kansai Airport right from the mall next door. Even if you've bought a lot of things, you don't have to worry about dragging your luggage around. The hotel is connected to an underground shopping street, so you don't have to worry about heavy rain. The room was very clean and comfortable, and the view was even more beautiful. The staff at the lobby and housekeeping were all warm and friendly. Looking forward to seeing you again next time.

The location is super convenient for shopping around Umeda, which saved me a lot of time. The hotel's large public bath is great for unwinding after a long day of travel, though I wish the operating hours were longer. It gets really crowded, especially since they stop letting people in after 11:30 PM. It would be much more flexible if they could extend it by an hour. Oh, and there's an amazing BBQ restaurant, Market Kitchen, on B1 of Umeda Lucua 1000 where you can pick your own meat to grill – such a good deal! I was really happy staying in this area. All in all, I highly recommend this hotel.

The breakfast exceeded my expectations; they had my favorite wagyu beef, ice cream, a variety of drinks, fruits, and even snacks that could double as souvenirs. However, the room felt a bit cramped and dated. For instance, there was only one chair and a small table, making it difficult to eat takeout. The TV wasn't mounted on the wall, which made the space feel even narrower. If there was a long sofa by the window, it would prevent guests from having to sit on the bed immediately upon entering the room.

During checkout, I realized I had been misled by the hotel package. I thought I needed to purchase a specific bathing package for the hot springs, and that this package didn't include breakfast, requiring me to pay extra for it. In reality, all guests could use the hot springs for free. It took about 2.5 hours on the day of checkout to sort things out with the platform and get a refund for the overpayment.

There's a chapel inside the hotel, which would be perfect for newlyweds to hold a reception.

The hotel isn't far from JR; from the Sakurajima exit, walk straight past 7-11 for about 5 minutes, which is quite convenient. However, it's a bit far from Yodobashi and the Hankyu shopping area. I recommend checking out Lucua 11100, which is right in the center of JR Osaka Station. It has a Montbell store with a great selection of goods, and you can find good stuff even without tax refund (I went to the Grand Front South building the day before, which was very small and had nothing to buy even with tax refund – but I'm getting off-topic). I've visited Japan many times but never stayed at a Hotel Monterey, so I decided to try it out. This one has a distinct European style and is a bit more expensive than typical chain budget hotels. I can finally cross it off my list. The hotel is a bit old; the triple room felt small once three beds were in it. Room 1001 had very noisy air conditioning units outside at night, and passing trains were also very loud – those are the downsides. On the plus side, the bathtub is full-sized, not the small Japanese style, so it's comfortable for soaking. The windows block out light well, so you can sleep in. Even with kids, the neighboring rooms were quiet.

Hotel is about 5 mins walking distance from Watanabe-Dori Station. The room was spacious.   A couple of convenient stores can be found in vicinity of the hotel. Not too far from the busy Tenjin shopping district. It is also close to Nishitetsu Fukuoka (Tenjin) Station, for those intended to travel to Dazaifu or Yanagawa.
Breakfast, laundry, vending machine, ice machine available.

The room was decent, and the hotel felt very new. There's a subway station right outside the hotel, Watanabedori Station, which is super convenient for getting to Hakata – I think it's only about 3 stops away. Highly recommend it; I'd definitely book this place again next time I'm in Fukuoka.

An excellent stay! The room was meticulously cleaned, and the hygiene standards were reassuring. The hotel's location is superb, with convenient transportation that made getting around a breeze. What truly impressed me was how the staff patiently helped me retrieve an item I left behind after checking out, and even assisted with mailing it. Their sense of responsibility was outstanding. I would definitely choose this hotel again if I have the chance.

Monterey

Columbus

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