Name: Richmond Hotel Sapporo Ekimae
Address: Sapporo, Japan
Rating: 9.1

Japan

Tokyo

Fukuoka

Sapporo

Yokohama

Osaka

Kyoto

The hotel boasts an excellent location, not far from the subway station. Senso-ji Temple is just a short walk downstairs, and Asakusa Station (for trains to Nikko) is also conveniently close. There are plenty of delicious little eateries right downstairs. The rooms are quite small and the facilities are a bit dated, but they are well-maintained. Check-out is at 11 AM. We were delayed by over half an hour due to jet lag and were fined 50 RMB per room. I found the hotel's policy on this to be a bit petty. The windows in the corridor offer a view overlooking Senso-ji Temple. What's rather odd is that I booked two rooms on Ctrip, one large and one small, but upon arrival, I was told they were identical. We just made do with it. Overall, it's only suitable for a brief transit stay in Tokyo.

Amazing! Most important is location of the hotel which is very close to few metro and JR stations with good connection for most visited area of Tokyo ( Shibuja, Shinjuku, Ginza, Asakusa…).We used one line from hotel to NARITA airport ( no need to change transportation or to pay extra for skylines or NARITA express train), JR Keisei line, and ride took about 90minutes. They helped us send our luggage from the hotel to the airport very easily at a good price ($20 per bag) so we didn't have to worry about carrying our suitcases to the airport. Hotel is very nice and lovely and helpful stuff. Our room was very spacious, clean and bright. Total service was amazing, more than our expectations. When I go back to Tokyo, I will choose this hotel again. Thank you, guys, for amazing hospitality.

Highly recommended for families visiting Tokyo. The room was clean, comfortable and well kept throughout our stay. Location is perfect — right in Asakusa with lots of food, convenience stores and sightseeing spots within walking distance. The kids enjoyed the area so much because there were snacks everywhere!
Service was excellent — staff were friendly, helpful and responsive. Overall, we had a very pleasant and comfortable experience at this hotel and would definitely stay again on our next trip.

I just had to leave a review for this hotel! In their lobby, they have a big drawer stocked with all sorts of amenities: combs, hair ties, cotton swabs, sachets of facial cleanser, lotion, and other skincare products. There are also hair clips, sugar packets, and other condiments. Plus, toothbrushes, toothpaste, and face masks. I didn't even need to use anything I brought with me. 

There's a coin exchange machine at the front desk, so you can get change to do laundry on the basement floor. Washing and drying 6kg costs 600 JPY for two hours. I booked a double room, and it was spacious enough to fully open my 28-inch suitcase, which is quite large for a Japanese hotel. 

What's more, the room was surprisingly warm; sometimes it even felt hot without the AC on. My bathtub was clogged, but the staff were incredibly responsible and cleared it promptly. They even offered me an empty room to wash up in if they couldn't fix it right away, showing great dedication. 

There's a Western restaurant on the hotel's second floor. The hotel is just a two-minute walk from Mejiro Station, making it super convenient to get to Shinjuku and Ikebukuro. From Narita Terminal 2, you can take the Skyliner to Nippori Station, then transfer to Mejiro Station. 

Across from Mejiro Station, there's a 7-Eleven with a machine for exchanging foreign credit/debit cards for cash, which was incredibly convenient. For my 7-day stay, I basically withdrew cash and topped up my Suica card, which covers almost all my daily needs for food, clothing, housing, and transportation. 

Right outside the hotel, on the same side of the street, there's a pharmacy, and a bit further down, several restaurants. One of them had dishes that really suited my Chinese palate; their stir-fries were great. I ate there for three consecutive days because the prices were reasonable, and I'm not always used to Japanese food. There's also another convenience store similar to 7-Eleven, and the staff there were very friendly.

I really felt the warmth and helpfulness of all the hotel staff. Thank you for a pleasant experience!

Pros:
1. The hotel's decor is quite elegant and tasteful; it certainly doesn't feel old or run-down, which suited my aesthetic perfectly. As soon as you enter the lobby, you're greeted by strong, refreshing air conditioning and an elegant ambiance.
2. I felt very secure here; there weren't any questionable individuals loitering around.
3. Complimentary coffee is available in the mornings.
4. Subway access is excellent, with Exit 6 being the closest. The Akatsukado supermarket is well-stocked and convenient for groceries. Plus, there's a Mos Burger and McDonald's right across the street. While there are plenty of dining options nearby, you'll need to do your own research to find the best ones.

Cons:
1. The washing machines were both expensive and didn't clean clothes effectively.
2. The housekeeping staff made an incredible amount of noise while cleaning rooms. They were so heavy-handed and loud; it sounded like they were trying to demolish the place.
3. The front desk staff's English wasn't very good, which made communication quite challenging. They often relied on translation apps that produced very poor results. I hope they improve their English skills. There was one staff member who spoke Chinese, but he wasn't always on duty.
4. The air conditioning unit produced a low-frequency hum when set to a higher fan speed, so I had to keep it on a lower setting.
5. There was noticeable light leakage from the top of the curtains.

Overall, despite these minor issues, it's still a hotel I would consider staying at.

The hotel is extremely near the metro. There is also a large supermarket nearby. Very convenient location, though a bit far away from places like Shinjuku and Shibuya. Room is new and clean. Especially appreciated that there is a weight scale in the reception floor. You can have an idea of your luggage weight before heading to airport. 😂

Hotel staff are friendly and helpful. Check-in takes only 5 minutes. Check-out is even faster.

Location is perfect! Right next to Oshiage station and there are two elevator access to the station just across the road. The railway will take you to Natita airport without having to transit.

There is a big mall opposite to the hotel and above that is the Skytree tower, very convenient.

Other than shops in the mall, there are also many local stores and restaurant nearby. 

Walkable distance (approximately 20 minutes) to Kaminati Mon and the Senso-ji, or you can take train, which takes about 10mins

If you have time for exercise and if you like running, it is nice to run along the river right next to the hotel. The environment is very nice.

Location: Daimon station very near and easy transfer to and from Narita airport without transit. Hotel close to Tokyo Tower too. 
Environment: Quiet at night. Good for sleep.
Hotel: Nice n well maintained. The hotel looks new & modern with a simple design. 
Room: Space is ok for couples and can accommodate 1 to 3 luggage (large + medium/small) without feeling cramped. 
Staff: Friendly & can speak english.
Things to improve: Pillow too thin. 

Recommended to those who want easy access to the airport and need a quiet environment at night.

Rooms are clean with comfortable beds and pillows. Room size is pretty compact so it can be a little hard to unpack luggage. Location is pretty good.

1️⃣Like most Japanese hotels, the area is very small, which makes people feel very constrained
2️⃣The hotel is in a good location, close to the station, suitable for travel
3️⃣I didn't bring breakfast this time, so I solved it by myself at the nearby convenience stores
4️⃣The service is friendly and worth recommending

The hotel appears brand new, with excellent facilities, and its exterior also looks quite impressive. The staff were very courteous, and complimentary toiletries and coffee are available for unlimited refills at the front desk. I booked a triple room; the beds were on the smaller side, but the room offered a bit more space than what you'd typically find in Japanese hotels. The hotel's location is definitely a standout feature. Most of your shopping and dining needs can be met within a 5-minute walk. For instance, there's an Arc'teryx store with no queues and an Ichiran Ramen right outside, plus a large shopping mall directly across the street. Overall, it was excellent, and I would definitely book again.

The rooms were rather spacious for Japan. Especially the corner room with two double beds for 3 paxs. The price was worth every cent but early booking is required. About 5 minutes walk and and abundance of eateries available. Just in front of the hotel Yatais will set up for business on most of the evenings. 10 minutes walk to the subway with an underground shopping mall. The best hotel so far.

I stayed here during the Christmas season, so the room rate was a bit higher than usual, but it was absolutely worth it. The hotel is in a perfect location — just a 3-minute walk from the train station, with plenty of restaurants all around.

The staff were very friendly and helpful, and the room was extremely clean. I was lucky to get a room facing the street, where I could see the trees turning bright yellow. It was such a beautiful view.

One small detail I really appreciated was the hair dryer in my room. They provided a Rafa hair dryer, which is a rather premium brand. Since I have long hair, using a high-quality dryer made such a difference — my hair dried so quickly and smoothly. I was genuinely impressed by this thoughtful touch.

Overall, a great stay and definitely worth choosing this hotel.

My husband kept praising my choice of this hotel. First, the location is excellent, right by Tanukikoji, making shopping incredibly convenient. Second, the lobby offers complimentary toiletries that are surprisingly comprehensive – everything from makeup remover and facial cleanser to toner, lotion, face masks, bath powders, teas, and coffee. It's incredibly thoughtful. The breakfast selection isn't huge, but the quality is superb. They have various fruit salads, a wide array of Japanese dishes, and the salmon is very fresh. In the afternoon, there are free alcoholic beverages and drinks. After a day of shopping, it's so relaxing for the family to enjoy some drinks, beer, and a chat.  What's more, after we'd already left the country, my husband realized he'd left his phone at the hotel. The hotel staff helped us locate it via email, and we're so grateful. This hotel made our entire trip feel incredibly warm and provided top-notch service!

The room the hotel assigned to us was excellent – quiet, comfortable, clean, and spacious. The hotel was quite easy to find. From Sapporo Station's South Exit, walk along the main road until you reach the pedestrian street near the Former Hokkaido Government Office Building. Turn left, and after a short walk, you'll spot the hotel's prominent name on the rooftop at the next corner, which is even more striking when lit up at night. The hotel's ground floor restaurant is open to the public, offering a Japanese-style set menu for breakfast and an à la carte menu for dinner. Both meals were excellent.

Richmond

Columbus

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