Name: Richmond Hotel Yokohama Ekimae
Address: Yokohama, Japan
Rating: 9.3

Japan

Tokyo

Fukuoka

Yokohama

Sapporo

Kyoto

Kagoshima City

The hotel is in a fantastic location, close to Uniqlo and Donki for shopping, with many restaurants nearby. It’s also conveniently located near the Tsukuba train line and Sensoji Temple. The staff were friendly, welcoming, and provided excellent service. The hotel also offers an ice machine and a complimentary drink dispenser

This area is less crowded, with a couple of malls nearby like Parco and Termina, so food and basic amenities are easily accessible. I really like that the room and bathroom are more spacious than usual. I could fully open my two large suitcases and still have space to move around. There’s also a humidifier in the room, which helps a lot with the dry air. We book a 2 single bed room and it fits perfectly for us and 1 kid. The 2 bed were combined with much space for all.

There are two Richmond hotels in Asakusa, and we stayed at Richmond Hotel Premier Asakusa International, so it’s important not to mix them up.

The hotel charges a local accommodation tax.
Guests are provided with welcome drinks as well as light snacks, which was a nice touch.
After shopping at the Uniqlo downstairs, it was very convenient to go back up and enjoy afternoon tea or a drink while taking in the view.

The location is excellent ,getting to Kaminarimon and the Asakusa area is very easy and walkable.

However, the room felt quite small.
Luggage space was limited, and it became inconvenient especially since there were three of us with three large suitcases.

Overall, this hotel is great for location, views, and lounge amenities, but those traveling in a group or with large luggage may find the room size a bit tight.

💁♀️The staff was very helpful and friendly.
What I like most is they turned breakfast area to be lounge where you can get free drinks and icecream - it was tasty!

🏠The room has a door inside to seperate from bathroom and bedroom, for me, I feel the room is bigger than average that you will get from others in the same range. 
Plus you can use washing machine and can check availibity on the TV in your room!

🚋The location is close to the subway station, you can take it to Tokyo station in 10mins.

I will absolutely come back if I have a chance to come to Tokyo again 🥰

Two-minute walk from Mejiro Station. The hotel lobby has a retro charm, and the front desk staff are very friendly, always greeting me when I pass by. The room had high ceilings and a separate air conditioner, though the heating was a bit weak. The bathroom was a three-piece split, but the toilet cubicle was enclosed and had a slight odor. Breakfast was included, but I didn't use the voucher and exchanged it for coffee and cake at the front desk instead. Also, there was no complimentary water in the room, but Matsumoto Kiyoshi is right outside, where I bought a 2L bottle for 68 yen.

The environment is great and the service is excellent, especially since we had a lot of luggage to store. We dropped it off at the front desk in two batches, and they patiently helped us store it both times. There's also a scale in the lobby for weighing luggage. Our room had a view of the Tokyo Skytree, and the Skytree mall and Oshiage subway station are right outside, which is super convenient for direct access to both airports. The only downside was a faint, unpleasant odor in the room, possibly like foot odor, which was quite off-putting.

This hotel comes highly recommended! It's located right under the Tokyo Skytree and very close to the subway station, with a shopping mall directly across the street. It definitely exceeded my expectations. Both the service and the environment were excellent. The room was relatively spacious, and I could even open my 28-inch suitcase without a problem. Plus, I got to enjoy a beautiful sunset view!

My recent stay at the Richmond Hotel Tokyo Shiba was quite a shock, definitely not as good as previous Richmond stays. I encountered a lot of issues during my four nights there. First, regarding my request for 'no corner room' – I had communicated this in advance via Ctrip. However, each floor at this hotel is small with only a few rooms, so there's not really a distinction between corner or non-corner. But I was still assigned a corner room on the top floor, which was really inconvenient. If the elevators were busy, I had to wait quite a while 😂. Two elevators really aren't enough. 

Next, the cleanliness. On my first day, I didn't select the continuous stay option on the TV. The hotel's policy is to clean every three days. I changed it to have cleaning for the remaining three days. But, dramatically, the first cleaning was fine, while the second and third had issues. During the second cleaning, the hotel's cleaning staff left two of their rags in my room. I wrote a note, but received no response, giving me the impression they just thought 'oh well, it's in your room now' 😃. The third cleaning was very simplified, and some areas were clearly missed.

As for the front desk, their English proficiency was quite limited, and sometimes they couldn't understand what I was saying. However, the female staff generally maintained a smiling service, while some of the male staff were expressionless.

I originally chose this hotel because of its good location, close to the JR station, which was indeed convenient. It's also close to Shiba Shinmei Shopping Street, Shiba Park, and Tokyo Tower. But I'd say the service was mediocre 😂. The room was also quite small, and I felt there were too few power outlets.

Rooms are clean with comfortable beds and pillows. Room size is pretty compact so it can be a little hard to unpack luggage. Location is pretty good.

1️⃣Like most Japanese hotels, the area is very small, which makes people feel very constrained
2️⃣The hotel is in a good location, close to the station, suitable for travel
3️⃣I didn't bring breakfast this time, so I solved it by myself at the nearby convenience stores
4️⃣The service is friendly and worth recommending

The location is excellent, just a few minutes' walk to Hakata Station. The shopping mall inside Hakata Station has everything you could need, from pharmacies to great food options. This hotel is much more spacious than other hotels in the same price range. I could easily open my 30-inch suitcase without it getting in the way of moving around the room. Highly recommended!

This hotel is at the best location in Tenjin, literally 1 min walk from the main shopping street with the gaming arcades, shopping malls, and local dining.
Hotel is fairly new and room is large by Japan standard. The bed is super comfortable and bathroom has a decent tub as well. Breakfast is very high quality with decent selections. 
Overall highly recommended if u want a location in the middle of all the fun in Tenjin.

This hotel is super convenient! It's really close to Iwataya, Daimaru, and Blue Bottle Coffee. There's also a FamilyMart right next door and a Kanetora izakaya in the alley behind it. Plus, there are several drugstores nearby, making shopping a breeze.

Well-located Hotel with friendly and accommodating staff. Don’t believe the other reviews, the smoking rooms smell like smoke a lot. Guess that’s my problem for booking late though. What I am really unhappy about is the washing machines. They are more expensive than going to a coin wash somewhere else. They require you to fill out a super long form (in Japanese) for every single machine. And they do not wash well. I expect more from hotel amenities.

Facilities: There are hot and cold water dispensers by every elevator, so you can easily refill your water bottle, which is also very environmentally friendly.

Environment: The front desk area offers complimentary tea bags and coffee for self-service. The lobby is quite spacious, and they provide free luggage storage after check-out.

Service: Self check-in and check-out is available with multi-language options on the machines. It seems many hotels in Japan are now offering this service. The hotel staff were also very helpful and answered all our questions.

Location: It's about a 6-7 minute walk from Yokohama Station. Compared to hotels within the Tokyo area, the rooms here are significantly larger. If you're planning trips to Kamakura, Fuji, or Atami, I think this Yokohama hotel makes for an excellent hub.

My only minor complaint would be the longer-than-average wait times for the elevators.

Richmond

Columbus

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