Name: Sheraton Grand Hotel, Dubai
Address: Dubai, United Arab Emirates
Rating: 9.3

China

Shanghai

Türkiye

Istanbul

United Arab Emirates

Dubai

Xi'an

United States

New York

Guangzhou

I chose the Sheraton Grand Shanghai Pudong for my business trip to Shanghai, and my stay was completely comfortable and pleasant – truly an excellent choice for business travelers.

The location is exceptionally good, right in the heart of Pudong Binjiang. It's within walking distance of the metro, making commutes to major office buildings and exhibition centers quick and easy. The surrounding commercial area has all the amenities you could need, with convenient dining and shopping options.

Booking a river view room was a real treat! The high-floor, panoramic floor-to-ceiling windows offered unobstructed views of the Huangpu River. In the evenings, I could enjoy the cruise ships and city lights while bathing – every photo I took looked like a masterpiece of Shanghai. The room's decor was simple yet upscale, with great natural light. The desk was large, perfect for working overtime if needed. The bedding was soft and thick, and the soundproofing was excellent, ensuring a peaceful night's sleep even after a tiring business day. The bathroom had a separate wet and dry area, fully stocked with toiletries, and was spotlessly clean.

The service was full of thoughtful details. The front desk staff were kind and handled check-in and check-out quickly. The nightly turndown service was attentive and thorough, and the housekeeping was meticulously done. The breakfast offered a good mix of Chinese and Western dishes, and the quality was excellent. The high-altitude swimming pool offered a breathtaking view, and the 24-hour gym was well-equipped, perfect for unwinding after work. The hotel also had comprehensive meeting rooms and a business center, ideal for hosting clients and small discussions.

Whether it's for a short business trip or a brief stay, this hotel is perfectly suited. The views, service, and facilities are all top-notch, and it offers great value for money. I've already saved it as my go-to choice for future business trips to Shanghai!

We booked the Sheraton Grand Shanghai Pudong Hotel specifically for a wedding, mainly because the kids love the heated pool and I appreciate a good gym. Upon arrival, the hotel proactively upgraded our room, giving us a fantastic view of the Lujiazui 'Three-Piece Suit' (iconic skyscrapers). Kathy's service was exceptional; she was incredibly thoughtful and made us feel right at home.

The front desk staff were gentle and polite, and check-in was highly efficient with smooth communication. They proactively informed me about the hotel's facilities and executive benefits, and my membership privileges were fully honored. Room service was prompt and the housekeeping was meticulous. The service throughout maintained a perfect balance, never being overly intrusive, which made my business trip very comfortable and worry-free.

The Sheraton Jiading is probably the most upscale hotel in Jiading District. Even though it's been open for eleven years, the facilities are excellent and don't feel dated at all. The hotel is built by the river, so if you stay on a high floor, you can enjoy river views and see the lively atmosphere on the opposite bank. The hotel's high occupancy rate shows how popular it is; looking up from downstairs at night, nearly every room has its lights on. The front desk staff are very helpful and patient, and they communicate smoothly in foreign languages when assisting international guests. The in-room amenities are comprehensive and very convenient. The hotel's supporting facilities are also fantastic, including Chinese, Western, and Japanese restaurants, as well as a lobby bar, meeting venues, a swimming pool, and a gym – truly impressive.

This hotel is pretty good! They upgraded us to a family room, which was a nice touch. All the sharp corners in the room were covered with bumper strips, and they provided kids' slippers and Rubber Ducky toiletries – super thoughtful. 

The family room had some toys for children. While there wasn't a bed rail, they did offer a cot (though it was a bit old).

We went during the off-peak season, so the hotel wasn't crowded at all. The kids' play area was completely empty, which was great for us! It's not a huge space, but perfect for younger children to enjoy.

The hotel breakfast was just okay, but their freshly made omelets were delicious!

The hotel was quite good! They upgraded us to an executive room, which my child found very comfortable to sleep in. The breakfast the next morning was also excellent. After eating, my child played at the hotel for a long time. We also got a late check-out. Overall, we were very satisfied.

This hotel desperately needs a renovation of its facilities.

First, we had originally booked an apartment-style room, but due to their major renovations, they upgraded us to two rooms free of charge (which was a plus).
- The breakfast was good.

Minus points:
- There was an issue with the booking system – my son's room was double-booked with another new guest within an hour. Luckily, that guest also realized something was wrong because my son's backpack was still in the room. I had to go down to the front desk to get the key card reissued, and the other guest moved to a different room. My wife said it was fortunate my son wasn't showering at the time and that the new guest was male, otherwise it would have been very awkward.
- Upon check-in, the front desk also offered us free breakfast, but the next day we found it wasn't registered in the system.
- The concierge service was inadequate. During both check-in and check-out, no one approached us to ask if we needed help with our luggage (we had 7 items for 3 people). This is unlike the service at other Marriott hotels.

Overall, it was good. We arrived at 12 PM and had to wait for our room. The front desk struggled with the credit card machine; it kept failing. I suspect they were trying to process my VISA card using the UnionPay option. No wonder all my other purchases outside the hotel went through without a hitch, but it wouldn't work once I got to their hotel!

Overall, the hygiene is decent. The location is a bit out of the way, making it inconvenient to walk to the lively areas, but there's a shuttle bus that goes to the plaza. The service staff are friendly, and the front desk is welcoming. The room is a bit small, and the cleaning details are just average, but the bed is comfortable and ensures a good night's sleep. The soundproofing in the hallway is a bit poor. Breakfast isn't lavish but healthy, with the croissants being a highlight. The view is unremarkable, and both the executive lounge and coffee machine perform adequately. Overall, it offers good value for money.

The room was clean and comfortable, and the overall atmosphere was calm and welcoming. The amenities were good, and everything we needed was available.

I've stayed at this hotel three times already and will continue to do so (whenever I have a layover and need to spend the night in Istanbul between flights). The hotel is quite far from the main attractions (city center), but the metro line is convenient (direct to Taksim, and you can also get to the area near the Grand Bazaar, from where a tram will take you right into the heart of everything). The metro entrance is right nearby, less than a minute's walk. The bed is comfortable, all necessary amenities are available, and the breakfasts are plentiful with something for everyone. In September '25, guests were offered loofahs and toothbrushes, but these were no longer available in February '26. It's a shame, the loofahs were excellent. Upon check-in, they ask for a deposit: either a €100 hold on your card or cash. If you pay the deposit in euros or dollars in cash, they will return it upon check-out, but only in Turkish Lira.

Love Atasehir area. Nice, clean, organized and safe. 
The grand Sheraton staff are friendly, warm and helpful. The house keepers are extremely helpful for keeping the rooms clean and comfortable.

This stay was absolutely perfect! The hotel's location is excellent, just a few minutes' walk to the city center shopping district, making getting around incredibly convenient. The lobby is elegantly decorated, and the front desk staff were warm and attentive. Check-in was quick, and they thoughtfully introduced the hotel's facilities and nearby recommendations. The room was spacious and bright, with soft and comfortable bedding. The bathroom had a separate wet and dry area, and the toiletries were of high quality. The breakfast offered a rich variety, blending Chinese and Western options, with fresh ingredients – even the coffee was delicious. I especially want to commend the room service; they were prompt and polite. Overall, the experience far exceeded my expectations. I will definitely choose this hotel again on my next visit and highly recommend it to everyone!

Amazing weeks stay at Sheraton, the staff are exceptionally and a real credit to them. The house keeping was spot on. We only had breakfast here the once, it was ok. Pool are lovely but the toilets need air fresheners as theres always an unpleasant smell in there. To conclude…highly recommend.

When traveling abroad, I often opt for a branded hotel for that standardized experience. This one was exactly that – no surprises, good or bad. The breakfast was Turkish style, which we really couldn't get used to. It's super convenient to Mall of the Emirates with a direct internal connection. The rooftop bar offers views of the Burj Al Arab. Plus, there's a free sauna and hot spring.

I had a wonderful experience at this hotel. The staff were exceptionally kind and accommodating, making my stay truly enjoyable. From the reception team to those assisting with the elevators, everyone was incredibly helpful. I also had a delightful conversation with the Filipino staff, which added a personal touch to my visit. The breakfast offered was not as extensive as anticipated, but it was still enjoyable and of good quality! And the handcrafted coffee, it was a real treat compared to the usual machine-dispensed options—100/10! While it took a little time for the water to warm up in the bathrooms, the room itself was fantastic—definitely a 10/10. Balconies are locked by default for safety, but you can ask the hotel to make it available for you. Only 4-5 mins walk from Jumeirah Beach Residence 1 tram station. I will highly recommend this hotel to friends and family!

Gym, pool, and sauna are available.

You will not be disappointed staying in the Sheraton Grand. I thoroughly enjoyed my stay from the moment I arrived to my departure. The hotel is conveniently located a 15 minutes drive from the airport, and a 5-10 minute walk to the metro which is linked to downtown Dubai, approximately taking 20-30 minutes in total to reach the Burj Khalifa. Breakfast was exceptional, with a very extensive selection, and excellent customer service throughout. All the staff were warm, welcoming and attentive. Beautiful rooftop pool and great gym. I would definitely stay here again.

Sheraton

Columbus

Book the best Sheraton properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best Sheraton properties worldwide - best rates guaranteed | Trip.com

https://ak-d.tripcdn.com/images/220e0z000000msztpCAF3.webp

Adagio Access properties

Hawthorn Suites by Wyndham properties

Rakuten STAY properties

Aminess properties

The Leading Hotels of the World properties

ssaw garden hotel properties

Mantra properties

New beacon international properties

C-Hotels properties

Leonardo Royal Hotels properties

Changee hotel properties

Hesperia properties

Hersonissos Group Hotels properties

The Luxe Nomad properties

Zsmart properties

The Unbound Collection properties

Greene King's Pubs & Hotels properties

E-Red Hotel properties

WOTELS properties

Homaris properties

More Popular Hotel Brands

London Hotels

Shanghai Hotels

Bangkok Hotels

Beijing Hotels

Guangzhou Hotels

Kuala Lumpur Hotels

Hong Kong Hotels

Manchester Hotels

Chongqing Hotels

Shenzhen Hotels

Top Destinations

Hotels near Eiffel Tower

Hotels near Hyde Park

Hotels near Paddington Station

Hotels near St Pancras Station

Hotels near London Eye

Hotels near Tower Bridge

Hotels near Buckingham Palace

Hotels near attractions

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-component-context

@ctrip/hoh-image

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Hotels near ${{poiName}} in ${{cityName}}

${{cityName}} Hotels with ${{facilityName}}

${{typeName}} in ${{cityName}}

${{starName}} Hotels in ${{cityName}}

${{themeName}} Hotels in ${{cityName}}

Scroll down to see hotels

Hotels near ${{poiName}}, ${{cityName}}

Enter your dates for the latest hotel rates and availability.

Enter your dates to see the latest hotel rates and availability

Enter your dates to see the latest hotel rates and availability.

Hotels in ${{cityName}}

Your recent searches

Cheap ${{cityName}} Hotels – Best ${{Year}} Deals | Trip.com

seo-brand-page_PC_0_0_93

Sheraton properties

Top Sheraton getaways

Handpicked Sheraton properties in Shanghai

Sheraton Shanghai Pudong Riverside

Sheraton Grand Shanghai Pudong Hotel

Sheraton Shanghai Waigaoqiao Hotel

Sheraton Shanghai Jiading Hotel

Sheraton Shanghai Chongming Hotel

Sheraton Shanghai Fengxian

Sheraton Shanghai Pudong Residences

Top Sheraton stays in Istanbul

Sheraton Istanbul Atakoy Hotel

Sheraton Istanbul City Center

Sheraton Istanbul Esenyurt

Sheraton Istanbul Levent

Sheraton Grand Istanbul Atasehir

Your perfect getaway: Top Sheraton picks in Dubai

Sheraton Dubai Creek Hotel & Towers

Sheraton Jumeirah Beach Resort

Sheraton Mall of The Emirates Hotel, Dubai

Sheraton The Walk, Dubai

Sheraton Grand Hotel, Dubai

Keep Exploring

More Popular Hotel Brands

Top Destinations

Hotels near attractions