Name: Sofitel Shanghai Hongqiao
Address: Shanghai, China
Rating: 9.5

United Arab Emirates

Dubai

France

Paris

China

Shanghai

Hangzhou

Singapore

Australia

Sydney

We wanted a staycation at our favorite hotel. Everything was wonderful per usual expect the bed wasn't as comfortable as it was the last times we've stayed. Breakfast is always delicious and the pool was great for these hot days lately.

This is my second stay at this hotel, and it's just as pleasant as the first. The environment is also great.

We stayed at Sofitel Dubai Downtown for five nights and, as regular guests, it always feels nice to return and be welcomed by familiar faces.

We were given Room 2702, which was comfortable and well maintained throughout our stay. Housekeeping did a good job, and we really could not find any faults with the hotel in terms of the room or cleanliness.

The service throughout the hotel was excellent. A special mention goes to Claire who was incredibly friendly and warm. She always made an effort to have a conversation with us, which added a lovely personal touch to our stay.

We would also like to thank Chef Amr from the restaurant, as well as Mustafa and Santosh from the concierge team, for their excellent service. They were all friendly, helpful and attentive throughout our stay.

Since we are regular guests, it was always nice that many of the staff recognise us and make us feel welcome. This personal touch is one of the reasons we continue to return to Sofitel Dubai Downtown.

The friendly service, familiar faces and warm hospitality continue to make Sofitel Dubai Downtown one of our preferred hotels whenever we visit Dubai.

One point that can be improved is the valet parking. Service was quite slow but this is understandable as they mentioned that they have limited staffs.

We had an awesome experience at Sofitel, hope to visit again. Room was nice and clean, we had a restful stay. The breakfast buffet offered a variety of options, and they were all scrumptious.

Le Scribe proves that in a true 5star hotel guests are the center of the earth, the staff makes everything possible to meet their slightest needs! Besides excellent people  and service, we should mention amazing breakfast, beautiful interiors, absolutely stunning bed linen and mattresses, nicely perfumed cosmetic sets and many more. Special thanks to Valentina for the compliment on our departure and her sincere smile as a sign of true welcome!

A wonderful hotel in the very center of Paris! Excellent service! Freshly renovated. But expensive for rooms of this size. If you are traveling by car, you must ask the hotel to order a pass in advance. The hotel is located on a street closed to traffic.

The hotel has a very convenient location, close to the Arc de Triomphe and the Eiffel Tower, as well as a subway station. It's ideal for tourists. There are many good restaurants around the hotel, and supermarkets are also nearby. The hotel staff are very friendly and attentive.

I booked 2 connecting rooms for 3 nights  BUT when we  arrived they couldnt offer as one of the room was already  taken. I would have booked somewhere else if I knew it. So it was not very convenient to stay with my family as we finally got 2 seperated rooms. I suggested Ctrip to remove this kind of rooms if they aren't sure to provide it. However, the staff was kind, breakfast was good with loads of selection. Location is good if you plan to stay around the arc the triomphe. At check out they mentioned that we took something from the mini bar which was not true. They finally didnt charge us.

Had a really comfortable stay this time, definitely a thumbs-up!

The front desk lady was super nice. Check-in was quick, and she even helped me get a quiet room. The room was spotless, the bed was incredibly soft and comfy – I slept like a log. The bathroom was also clean and fresh, hot water came on fast, making for a very pleasant shower.

The location is fantastic, not far from the subway, and there are plenty of food options nearby. Deliveries come right to the building entrance, or even directly to the room. The breakfast, while not luxurious, had everything you need. Plus, there were concerts during the National Day holiday, which was quite lively.

The price is really reasonable for this area, and the service doesn't disappoint. I'll definitely stay here again next time I visit. Highly recommended!

The overall environment and room facilities are excellent. I'd especially like to commend the housekeeping staff and the front desk staff, especially Ting! After checking out, I realized I'd left my charger in the room. I contacted the hotel hoping for the best. The housekeeping team carefully found my charger while cleaning, and the front desk efficiently handled the communication and safely stored it. The entire process was patient and friendly, and they successfully helped me retrieve my item.

Small details reveal great service; you can really feel the staff's sense of responsibility and professionalism, which is very heartwarming. Thank you to the hotel team. I will definitely choose this hotel again next time I'm in Shanghai. Highly recommended!

Sofitel

Columbus

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