Name: Sofitel Shanghai Hongqiao
Address: Shanghai, China
Rating: 9.6

United Arab Emirates

Dubai

France

Paris

China

Shanghai

Hangzhou

Australia

Sydney

Singapore

This hotel is truly incredible value for money. I had such a great experience from start to finish. The views are absolutely spectacular. From my room, I could even see the Dubai Frame, which made it feel extra special.

The location couldn’t be better. It’s so easy to get around the city from here, whether you’re exploring or heading out for dinner. And having a mall connected to the hotel was honestly the best part. It made everything so convenient and stress-free.

I would definitely stay here again.

The room was pretty decent for being in the city. We booked the half-board option, choosing breakfast and dinner. However, there was a discrepancy regarding dinner; the front desk and the restaurant staff told us different things. We were initially told both the second and third-floor restaurants were options. When we went to the second floor, they said no, and it took some back-and-forth communication to resolve it. Then, at the third-floor restaurant, they also said no, despite the front desk confirming it was fine. We went back to the third-floor restaurant, and again, they refused. Isn't this something that should be synchronized internally within the hotel?

Overall it was a pleasant stay but please take note of a few observations:

1- Although I booked halfboard, I was informed upon checking in there is a consumption cap of 115 dhs per meal and I will be charged separately for water & beverages! 
2- Room service is slow and I had to call twice for the same request at times. 
3- The air conditioning of the lobby and the premier lounge is insufficient during daytime. 
4- The beach closes at 18:00 while the sunset is past 19:00 

On a positive note, I would like to thank Nancy at Priority check-in for being super hospitable & accommodating.

We had an awesome experience at Sofitel, hope to visit again. Room was nice and clean, we had a restful stay. The breakfast buffet offered a variety of options, and they were all scrumptious.

Le Scribe proves that in a true 5star hotel guests are the center of the earth, the staff makes everything possible to meet their slightest needs! Besides excellent people  and service, we should mention amazing breakfast, beautiful interiors, absolutely stunning bed linen and mattresses, nicely perfumed cosmetic sets and many more. Special thanks to Valentina for the compliment on our departure and her sincere smile as a sign of true welcome!

What is the experience of a five-star hotel without heating on a day of 10 degrees to 8 degrees? It really happened to me, and it was a Sofitel. Anyway, I caught a cold directly on the second day after staying, and the windows were closed tightly. The equipment Everything else is nonsense. I complained to the front desk the next day. Anyway, the attitude was very sincere, but the problem had occurred and the facilities were very backward. The front desk service was very enthusiastic and communicated with me from the perspective of the guest. Anyway, it is a five-star hotel in Paris. It's really hard to describe

The hotel has a very convenient location, close to the Arc de Triomphe and the Eiffel Tower, as well as a subway station. It's ideal for tourists. There are many good restaurants around the hotel, and supermarkets are also nearby. The hotel staff are very friendly and attentive.

I booked 2 connecting rooms for 3 nights  BUT when we  arrived they couldnt offer as one of the room was already  taken. I would have booked somewhere else if I knew it. So it was not very convenient to stay with my family as we finally got 2 seperated rooms. I suggested Ctrip to remove this kind of rooms if they aren't sure to provide it. However, the staff was kind, breakfast was good with loads of selection. Location is good if you plan to stay around the arc the triomphe. At check out they mentioned that we took something from the mini bar which was not true. They finally didnt charge us.

I came to Hongkou Football Stadium to see my idol GAI, and found a hotel nearby. Sofitel seemed to be the best option. There were limited parking spaces in the hotel's basement and ground level. The room was great, as you can see in the video, with the three amenities clearly visible. All the staff were quite enthusiastic and attentive, which was really good.

The hotel's overall decor is exquisite and luxurious, creating a wonderful ambiance. I was immediately impressed by the light luxury and sophisticated design upon entering, with quality evident in every detail – truly a beautiful reflection of prosperity.

To my pleasant surprise, the bedding was soft and gentle on the skin, with just the right amount of support. I instantly relaxed when I lay down and slept exceptionally soundly. I even wanted the link to the mattress! The soundproofing exceeded expectations; outside noise was almost imperceptible, making for a truly excellent resting experience.

The breakfast offered a rich and diverse selection. In addition to noodles, there were freshly prepared congees. There were many choices, with Chinese and Western dishes, fruits, and desserts all available. The taste was excellent, and I left very satisfied.

The gym facilities were complete and brand new, with well-maintained equipment. The space was spacious and well-ventilated, providing a clean and comfortable environment for exercise. The layout was also well-designed for a smooth workout. With sunlight streaming in from the floor-to-ceiling windows during the day and the beautiful scenery outside, the exercise experience was also delightful.

The staff provided meticulous and thoughtful service. They were responsive and humble, attentive throughout my stay. It happened to be our anniversary, and the hotel offered warm wishes upon check-in and even thoughtfully arranged romantic decorations, making the occasion feel truly special – both heartwarming and surprising. The overall experience was impeccable, and I will definitely choose this hotel first for my next trip. Highly recommended!

Sofitel

Columbus

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