Name: The Westin Galleria Dallas
Address: Dallas, United States
Rating: 8.7

United States

Houston

New York

Dallas

Kaanapali

Washington D.C.

China

Qingdao

The hotel is conveniently located. Although the room facilities are a bit old, they are spacious and clean. The air conditioning is sufficient. The front desk staff and other staff are very warm and polite, and the service is timely.

My birthday weekend and it was amazing!  The room was prefect, the staff was very friendly.

Well it was Fathers Day night everything was cool no problems straight to the room that next morning I woke up and left the room about 8am give are take how ever some one came in my room with my pregnant girl friend !!! It was very uncomfortable especially being she was naked . No one knocked on the door are nothing keeping in mind check out was until 12 noon

We stayed a night during the Rodeo cook off. Parking was a nightmare, not even part of the hotel we were told and very expensive. Check in was smooth but on a different level. Room was comfortable and the bed too. Nice rooms.

The room is clean and tidy, the service is warm, the facilities are new, and the hot and cold water is smooth!

The room was clean and hygienic, with a well-planned layout. The bed was comfortable. It's very close to Main Street, making it convenient for dining and shopping. There are police cars parked downstairs at night, so it feels relatively safe.

Disappointed by Poor Coordination Despite Great Location

The location is fantastic, and the room was clean and comfortable. However, I faced major frustration during my stay. I extended one night under a separate booking and informed the front desk in advance. Despite assurances, I was locked out of my room twice and had to go up and down multiple times—only to be told they hadn’t taken my credit card. On top of that, the shower gel wasn’t refilled. For a hotel of this standard, such lapses are unacceptable. The manager did offer free breakfast for two as service recovery, which I appreciated. Still, coordination needs serious improvement.

My family liked this hotel very much. We gave it 4 stars instead of 5 because we felt there was room for improvement in every area. The room and hotel was very clean but there were some stains on the bedding and towels. The hotel was on 42nd street but just a little too far from the main action. The hotel provided good services but we had to call multiple times for towels. Overall we’d still recommend the hotel very highly.

The hotel was in the heart of downtown, easily assessable to tons of cafe’s, restaurants, and stores. The skyline view was beautiful. The rooms were clean and extraordinary. 

The location is good and the room is clean. The shampoo in the room was empty, the curtains could not be opened, the coffee machine was broken, and the towels were very worn. All in all, this was the worst hotel experience. Not recommended.

Very friendly front desk staff, easy check in. I also absolutely love the pet policy.  I didn't have to jump through hoops to provide my dogs ESA paperwork.  Will definitely book again.

Westin

Columbus

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