Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 17, 2025
Ethan the traveler
Beautiful hotel. Great location. 5-10 min walk from everything. We needed to clean the tea/coffee amenities and wipe down the table ourselves but no big deal. We booked a superior 2 queen room - all these types of room are all on the first floor. You should make sure to request facing inside, not outside towards the street. No view but it's quiet. Others complain about noise/privacy if facing the street on the 1st floor. One pool was closed for renovation and blocking some of the view from the roof.
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Price per night from:£600
Posted on Oct 21, 2025
AnjingTracy
Surprising cabin, we had a pleasant 2 nights here. The room was clean and tidy, the kitchen and living room were together, the bedroom was bigger than expected, and the bedding was very comfortable. There is heating, the fireplace can also be used, we asked the staff to help us make the fire. There are microwave ovens and induction cookers, simple kitchen utensils, we went to the supermarket to buy ingredients and made dinner by ourselves. In the evening, there was a deer eating grass on the lawn downstairs. The hotel has its own soup pool, which is very small, we are too tired to go soak. The staff is very welcoming and the old-fashioned door lock is not very easy to use.
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Price per night from:£260
Posted on Sep 28, 2025
Guest User
Right in the middle of town. The location is very convenient, right in the middle of town.
The bakery I was looking for was within a minute's walk. It was convenient for me to go buy lunch when I was on a tour that didn't include lunch.
The staff were friendly and the facilities were good. However, since it was a hotel in the city, the only view I could see from the window was of the parking lot.
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Price per night from:£306
Posted on Apr 17, 2026
Fianee Chan
I recently traveled to Banff with six friends and stayed in a family room at the Moxy Hotel. Overall, it was a great experience! The room was spacious, with a youthful and vibrant design, perfect for friends or small groups. The atmosphere was great! 👍
However, one minor drawback was the lack of a door lock in the bathroom, which might be slightly inconvenient for larger groups. I hope the hotel can improve this in the future.
Overall, it was a pleasant stay and I would recommend it to anyone traveling with friends!
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Price per night from:£551
Posted on Jan 30, 2025
小毛廬
The counter staff is friendly and the feeling is very comfortable.
There are few breakfast options, but a simple gym is good.
There is a refrigerator, microwave and bathtub, which is great.
There are also many seats in the lounge on the first floor.
Open-air bathing is really recommended, and it is very clean! !
I think the CP value is very high, and there is a free parking space! !
It is very convenient to drive to Banff. It is a little distance from the town, about 15 minutes walk.
But overall it is still highly recommended.
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Price per night from:£326
Posted on Feb 23, 2026
Anonymous User
This hotel is conveniently located directly across from the Banff High School Transit Hub, which is the starting point for buses to Lake Louise, Johnston Canyon, the Banff Gondola, and all the major ski resorts. Plus, it's just a short walk to Banff's main commercial area. The only downside is that the soundproofing in the rooms isn't great. However, this is a common issue with most hotels in Banff due to their wooden construction.
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Price per night from:£305
Posted on Mar 22, 2026
H T (Jakarta)
On March 19th 2026 at noon, I called the hotel and spoke with a lady who seemed to be the manager.
I told her that I couldn’t drive to Banff from Kamloops because of the road closure on Trans-Canada Highway 1 and Highway 93 due to the bad weather—heavy snow, a force majeure situation, Mother Nature herself!
That lady didn’t want to cancel my reservation and give me a full refund. I asked her which road I should take, but she couldn’t answer.
I had to take alternate roads to Jasper, Hinton, Evansvurg, Drayton Valley, Rocky Mountain House, Sundre, Cochrane, and finally arrived at the hotel around 2 a.m.
That lady really should have not been working at the hotel.
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Price per night from:£373
Posted on Nov 27, 2025
Guest User
Hotel is a bit far from town but it provides free town shuttle.
We booked the balcony room hoping to get a better view. We have rooms with big trees in front. When asked if we can change rooms, he won’t change since it’s not booked direct.
The balcony room has little heat as the heater is smaller and the room is colder.
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Price per night from:£302
Posted on Feb 14, 2026
Guest User
We did a little staycation in Banff from Calgary and overall had a great time.
The cave pool was a big hit, but just a heads up that it’s not really a “swimming pool.” It’s more like a large cave-style hot tub. It’s shallow, and the water is fairly hot, so the kids couldn’t really swim or put their faces under the water. The cave setup is very cool though, and the adults really enjoyed it for relaxing. The dry sauna was also great.
We stayed in a suite with two double beds, plus a living area with a sofa bed, a dining area, and a kitchenette. We were happy with the layout. The suite was clean, but it is definitely dated.
One downside was the TVs. I know you don’t go to Banff to sit and watch TV, but it would be nice if they updated to smart TVs. If you’re traveling with kids, I’d suggest bringing a Fire Stick or Chromecast. Even an HDMI cable to connect a laptop would work, but make sure you download movies ahead of time because the Wi-Fi in our area was pretty spotty and the kids kept losing connection.
The front desk staff were fantastic. Friendly, helpful, and efficient. They made parking easy, provided bus passes, and explained local info without us having to ask a bunch of questions.
We’d stay here again, and next time we’ll definitely bring something for the TV so we can do an easy movie night after a busy day.
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Price per night from:£360