Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 15, 2026
Guest User
Room was in excellent condition as was the bathroom. Room was very large with a king bed, two large sitting chairs in front of a wood burning fireplace and a separate desk area. Restaurant had interesting signs and was very good. The Inn is a little far from Banff center to be able to walk there.
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Price per night from:€284
Posted on Apr 17, 2026
Fianee Chan
I recently traveled to Banff with six friends and stayed in a family room at the Moxy Hotel. Overall, it was a great experience! The room was spacious, with a youthful and vibrant design, perfect for friends or small groups. The atmosphere was great! 👍
However, one minor drawback was the lack of a door lock in the bathroom, which might be slightly inconvenient for larger groups. I hope the hotel can improve this in the future.
Overall, it was a pleasant stay and I would recommend it to anyone traveling with friends!
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Price per night from:€555
Posted on Oct 17, 2025
Ethan the traveler
Beautiful hotel. Great location. 5-10 min walk from everything. We needed to clean the tea/coffee amenities and wipe down the table ourselves but no big deal. We booked a superior 2 queen room - all these types of room are all on the first floor. You should make sure to request facing inside, not outside towards the street. No view but it's quiet. Others complain about noise/privacy if facing the street on the 1st floor. One pool was closed for renovation and blocking some of the view from the roof.
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Price per night from:€613
Posted on Feb 14, 2026|Superior One Bedroom Suite Two Double Beds
Guest UserWe did a little staycation in Banff from Calgary and overall had a great time.
The cave pool was a big hit, but just a heads up that it’s not really a “swimming pool.” It’s more like a large cave-style hot tub. It’s shallow, and the water is fairly hot, so the kids couldn’t really swim or put their faces under the water. The cave setup is very cool though, and the adults really enjoyed it for relaxing. The dry sauna was also great.
We stayed in a suite with two double beds, plus a living area with a sofa bed, a dining area, and a kitchenette. We were happy with the layout. The suite was clean, but it is definitely dated.
One downside was the TVs. I know you don’t go to Banff to sit and watch TV, but it would be nice if they updated to smart TVs. If you’re traveling with kids, I’d suggest bringing a Fire Stick or Chromecast. Even an HDMI cable to connect a laptop would work, but make sure you download movies ahead of time because the Wi-Fi in our area was pretty spotty and the kids kept losing connection.
The front desk staff were fantastic. Friendly, helpful, and efficient. They made parking easy, provided bus passes, and explained local info without us having to ask a bunch of questions.
We’d stay here again, and next time we’ll definitely bring something for the TV so we can do an easy movie night after a busy day.
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Price per night from:€363
Posted on Mar 31, 2026|Standard Room Two Queens
Guest UserWe stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience.
Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us.
The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room.
We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it.
The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol)
The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together.
The gym was small but functional. In the four days we were there, it was empty every time we walked by.
Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot.
One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples.
The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free.
I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff.
Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.
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Price per night from:€496