Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 28, 2026|Superior Two Queen Room
Susan PradjaThe room is spacious for 4 of us, very clean and modern. The lodge is very close to the downtown, we enjoyed walking everyday to explore the city center. The indoor pool is always busy, and our room location is very far from the pool so we didn’t try the pool, but I was happy enough to have a hot tub every night in our room after the activities. The view from our room is also beautiful especially when it snows. The lodge has a spa, a hair salon, an a ski shop. I checked the price of the gloves at their shop is very reasonable. The parking garage is very convenient (although we have to pay for it). The breakfast is good with reasonable price for kids. Some front desk staffs (one Filipino lady and one local) were not friendly but most of the staffs were nice and helpful. Easy check in and check out, they provided pre-check in via whatsapp and always checked us if we need anything.
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Price per night from:JPY 21,447
Posted on May 16, 2026
Guest UserReally enjoyed our stay here. The place was clean, cozy, and the staff were very accommodating from check-in until checkout. They even offered complimentary coffee and tea upon arrival which was such a nice touch.
What made our stay extra special was how they surprised our son with a birthday cake and restaurant credit for his birthday. Super thoughtful and truly appreciated. Thank you for making our stay memorable
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Price per night from:JPY 27,395
Posted on Jul 9, 2026
Guest UserOur stay at Caribou Lodge was perfect! Exactly what we were expecting. The proximity to downtown is great - 10 minute walk or you could take the ROAM bus straight downtown. The hotel has character and we had the perfect stay. All staff was super friendly and inviting. The front desk employee was super helpful and explained our ROAM passes and the other amenities perfectly. Loved that Rocky Mountain Soap Co was in all the bathrooms, too! All in all, a great experience for a great price and I would highly recommend it.
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Price per night from:JPY 18,722
Guest User
The Ptarmigan Inn is located in the center of the Banff downtown. It is minutes of walk to numerous dining and shopping options. Parking can be difficult around town. The hotel offers free shuttle passes and the bus stops are just one block away. It also offers free parking and we had no problem to find a space during our stay (July 2025). Other reviewers mentioned about parking space problem but the parking space issue only applies to the skiing season when mostly people arrive with a car. Our room was in good size and came with a balcony. The only complaint I had was that our room was right next to the elevators and the noise from elevators was quite annoying. The elevator is a bit old and makes loud noise. In addition, there are people talking loudly by the elevator in the morning.
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Price per night from:JPY 17,205
Posted on May 7, 2026|Standard King Room
Guest UserThe place was very clean, including the towels. The size was great 👍 The bedding was excellent, the bed was very large, and the shower facilities were also fantastic.
However, there were several serious issues:
1. The renovation smell was very strong.
2. The heating in the room was constantly on, very noisy, and couldn’t be turned off, making it impossible to sleep.
3. Because the heating was always running, the bed became too hot to sleep comfortably.
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Price per night from:JPY 22,537
Posted on Aug 22, 2026|One Bedroom Loft Condo Queen And King
Hutaojiazi79The room was spacious and the kitchen was very convenient. The hotel is a bit old, but the environment is still quite good. It's good value for money. It's a bit far from the town, but there's a free shuttle bus, although sometimes the timing is hard to catch. Free parking is available, making it suitable for families with cars.
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Price per night from:JPY 13,721
Posted on Sep 23, 2025
BufujinshengxiangyuVery comfortable and fantastic! The hotel is clean and hygienic, and it has a kitchen, shower, and free public transportation. It's really great and convenient for getting around, exceeding my expectations.
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Price per night from:JPY 5,190
Posted on Jul 10, 2026
Anonymous UserWe stayed here for 2 nights during our trip to Banff. It's located right on the main street. While it's a bit of a walk to the areas with more shops and restaurants, there's a bus stop very close by, so we just used the local shuttle bus for shopping and dining and didn't find it inconvenient at all. They even provided free shuttle bus tickets. It was also really convenient that the Calgary airport shuttle and various tours could be boarded and disembarked near the hotel. The room, although a bit older, was clean and even had a hot tub, which was perfect for relaxing after a long day of sightseeing. We opted out of breakfast this time, but they gave us tickets to purchase breakfast for $15.
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Price per night from:JPY 15,191
Posted on Aug 14, 2026|Standard Two Queen Room
Guest User
No free breakfast, but they do have a hot tub and a sauna which is nice. For peak season, the value for money isn't great, but the location is pretty good, about a five-minute walk to the Banff info center. There's free parking, but no EV charging stations. They have a laundry room, but the machines are older, not free, and cost three dollars per wash. Plus, the dryer needs two cycles to get clothes dry, so it's not really worth spending the money to do laundry.
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Price per night from:JPY 13,129
Posted on Jul 28, 2026|Standard Two Queen Room
TuziBanff's beauty really overshadows any flaws this hotel might have. Its advantages are clear: it's super close to the main street, has a balcony where you can get some fresh air, and I even saw a squirrel! There's a cafe right outside with delicious croissants. The microwave in the room was a pleasant surprise; it was great to be able to heat up some food. All in all, besides being a bit pricey during the summer holidays, everything else was perfect.
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Price per night from:JPY 13,129