Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 26, 2026|Superior King With Day Bed
Mr-PGreat hotel ! I have Stated here many times over the years!
Furthermore the owners have made great improvement in the recent renovation. Good location but poor management (that’s why I have given it a low experience rating)
Hotel bar has been closed for a while but not advertised when booking! This is a ski resort and we traveled as a large group (4 rooms) with mixed age group inc teens and kids so a hotel bar is critical for us!
The fact that the main bar was closed and no apré ski drinks in the bar should have been advertised. Frankly I’m on holiday and without an operational / open bar I would have booked elsewhere!
I was only informed via email after the free cancellation period was up which meant I loose money if I cancel and more so will be challenged to find elsewhere!
I only found out after a email from hotel a few weeks before checking! When I challenged management via email, I was informed the bar area was moved to the restaurant, I said this is not acceptable and bar closure should have been advertised on booking … was told the above, and a sorry and subsequently ignored thereafter !
Not ideal as the restaurant is not a bar - more so it was pretty weird having drinks upstairs and more so when a few folk start to come up for dinner or the restaurant starts to set up for dinner buffet.
Management did offer some of my party a credit, but not me and just ignored my concern.Shame really!
I don’t want to take the good positive vide away from the hotel so would like to big up
1) reception staff- always great with a smile
2) house keeping - great job
3) restaurant staff - friendly and smiley (even though difficult trying to manage a so called bar and restaurant) in the same place
4) amazing refurbed pool
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Price per night from:PKR 120,275
Posted on Oct 21, 2025
AnjingTracy
Surprising cabin, we had a pleasant 2 nights here. The room was clean and tidy, the kitchen and living room were together, the bedroom was bigger than expected, and the bedding was very comfortable. There is heating, the fireplace can also be used, we asked the staff to help us make the fire. There are microwave ovens and induction cookers, simple kitchen utensils, we went to the supermarket to buy ingredients and made dinner by ourselves. In the evening, there was a deer eating grass on the lawn downstairs. The hotel has its own soup pool, which is very small, we are too tired to go soak. The staff is very welcoming and the old-fashioned door lock is not very easy to use.
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Price per night from:PKR 96,022
Posted on Mar 1, 2026|Superior Suite, 2 Queen Beds
NiubotesimaxinThe hot spring was fantastic, and the room was very clean. The hotel itself is new, and I hope the prices remain stable, as it feels like they're slowly increasing. Breakfast was just average; you need to book it in advance during peak season and on weekends.
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Price per night from:PKR 183,151
Posted on Apr 30, 2026
Amanda chou0906
The room was very clean and wonderfully warm when I visited in winter, with the heating on 24/7. It's right in the heart of Banff town center, making shopping and dining incredibly convenient. There's a parking lot next door, which is also where some airport shuttle pick-up/drop-off points are located. I was dropped off right at the hotel parking lot by my airport shuttle and picked up from the same spot for my return flight, which was super convenient.
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Price per night from:PKR 112,369
Posted on Nov 27, 2025
Guest User
Hotel is a bit far from town but it provides free town shuttle.
We booked the balcony room hoping to get a better view. We have rooms with big trees in front. When asked if we can change rooms, he won’t change since it’s not booked direct.
The balcony room has little heat as the heater is smaller and the room is colder.
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Price per night from:PKR 119,328
Posted on Feb 14, 2026|Superior One Bedroom Suite Two Double Beds
Guest UserWe did a little staycation in Banff from Calgary and overall had a great time.
The cave pool was a big hit, but just a heads up that it’s not really a “swimming pool.” It’s more like a large cave-style hot tub. It’s shallow, and the water is fairly hot, so the kids couldn’t really swim or put their faces under the water. The cave setup is very cool though, and the adults really enjoyed it for relaxing. The dry sauna was also great.
We stayed in a suite with two double beds, plus a living area with a sofa bed, a dining area, and a kitchenette. We were happy with the layout. The suite was clean, but it is definitely dated.
One downside was the TVs. I know you don’t go to Banff to sit and watch TV, but it would be nice if they updated to smart TVs. If you’re traveling with kids, I’d suggest bringing a Fire Stick or Chromecast. Even an HDMI cable to connect a laptop would work, but make sure you download movies ahead of time because the Wi-Fi in our area was pretty spotty and the kids kept losing connection.
The front desk staff were fantastic. Friendly, helpful, and efficient. They made parking easy, provided bus passes, and explained local info without us having to ask a bunch of questions.
We’d stay here again, and next time we’ll definitely bring something for the TV so we can do an easy movie night after a busy day.
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Price per night from:PKR 119,493
Posted on May 25, 2026
Guest UserThe RCL was a complete surprise to me the junior suite was recently updated and was amazing, so much space with a great fireplace, large comfortable bed, attractive furnishings, coffee, fridge, ironing board, lovely robes and a swimming pool and steam room with little gym plus free apples and flavoured water in reception, would definitely stay again. Plus the only downside was the underground parking which costs $20 per night
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Price per night from:PKR 179,568
Posted on Jul 13, 2025
Guest User
Hotels in Banff in July were incredibly expensive. A decent hotel cost around 3,000+, which was beyond my means. Although I was initially hesitant to stay in a hostel-like hotel, I took the plunge and it turned out quite well. It's a bonus to have a roommate who doesn't snore.
Pros: Laundry, a kitchen, and a common area are all available, meeting basic needs. Cooking your own meals is fun and saves money.
Cons: Showering is inconvenient.
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Price per night from:PKR 23,553
Posted on Jun 18, 2026
Guest UserVery friendly & obliging staff at check in & also when checking out. Room was very clean although small with too much furniture we felt. As overseas travellers with 2 large cases we had to move some of the furniture to be able to open them. There were 2 large easy chairs plus a desk chair. Also the tv which was very large was on top of a cupboard completely blocking the mirror on the wall.
The hotel is in a fairly good position about 20 minutes to the centre of town.
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Price per night from:PKR 118,463
Posted on Mar 22, 2026
Guest User
They need assigned parking, otherwise you might end up having to park aways a way from your room. Also the walk way to our unit and stairway was all covered with snow and ice. It would’ve been nice if it was all cleaned before we got there. We had to ask the front desk three times before anything was done. Also we wanted to go into the hot tubs, but we were unable to. Due to there was way too much many people that were in there at the time. So we left for a couple hours and came back, thought ok let’s try again (hot tub). Once again unable to cause it was still packed with the same people. Other than that, everything was pretty good.
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Price per night from:PKR 124,351