Fuyang Hotels with Breakfast

Warmish welcome at reception. Room was changed due to disappointing view from window (partially blocked). There was some confusion when I asked about the Light Meal, despite using translation apps. In the end there was no beef - but was offered egg and tomato. I did not receive the Midnight Diner Meal and was too tired to go to reception again to ask for it. From previous reviews, it appeared that these meals were brought to the room automatically. Mine were not. No Delicious Hand-Made dessert either. Disappointing. Afternoon Tea was delicious and snacks were delivered to my room. However, a member of staff also appeared at my door to check that I did not have a companion. Why? Breakfast was delicious and the restaurant staff and housekeeping staff were friendly and helpful. The majority of reception staff should try to learn from them about customer service. I had a medical issue and reception staff were helpful, though. The room was beautifully decorated, clean and comfortable. But noisy - traffic and other guests could be heard. Overall, a pleasant stay but not the relaxing break I needed.

This hotel is indeed excellent. The facilities are comprehensive, and the room is smart, allowing you to use ”Xiaodu” to turn on the TV, which is very high-tech. Oh, and when checking in at the front desk, the staff immediately gave us two fruit platters with cream dates, ginseng fruit, and apples, all very fresh. The hotel's breakfast is quite rich and has everything, catering to all tastes. The souvenir gifted by the front desk when checking out was also a pleasant surprise. We will definitely stay here again next time we come to ”Balihe”.

The room was clean and well-maintained, and the breakfast was excellent with a wide variety of choices. I also loved the fresh and elegant courtyard. Plus, they offer self-service laundry, which was a nice touch. Overall, a good experience.

The service at Atour Hotel in Fuyang is truly excellent, and it has deeply touched me. As I just arrived here, I was unfamiliar with many apps, including the basic Didi Taxi. Ningyu at the front desk took the initiative to help me book a taxi and reminded the driver to ensure I arrived at my destination safely. It was incredibly heartwarming. During meals, I was pleasantly surprised. Following the guidance of the restaurant staff, I tried Fuyang's specialty ”Gelatio” for the first time. The rich flavor of sesame paste is still unforgettable to me—it's truly one of China's delicious cuisines, and I never expected to taste it at Atour Hotel. The soybean residue wrapped in pancakes was also incredibly fragrant.Thank you, Atour Hotel, for your thoughtful and warm service, which made me, a traveler from afar, feel the touching warmth of home. I will definitely recommend Atour Hotel to my colleagues and suggest they choose Atour when visiting China.

The location and cleanliness were decent, and the service was quite friendly. However, the WiFi signal was unstable, constantly lagging when watching videos or playing games. The room's soundproofing was also poor, as I could clearly hear noises from next door. Overall, the value for money is okay, but the unstable WiFi and poor soundproofing affected my stay. I hope the hotel can improve the internet and soundproofing issues.

Clean and hygienic, quite nice. I don't stay in hotels often, but this was at least as good as the ¥375 Four Seasons Hotel in Suzhou North. Since I have a Border Collie, the environment is great and I can bring my dog, so it's perfect.

This stay exceeded my expectations, so I absolutely have to leave a great review. The front desk staff were friendly and communication was smooth. The lobby was generally well-maintained and clean, and parking was convenient, even at night. The guest room was meticulously cleaned, with every corner spotless, and the bathroom was fresh and tidy. The mattress had just the right firmness, and the soundproofing was excellent, making for a very quiet night. The overall facilities were well-maintained, and I felt very secure during my stay. Definitely recommend! So happy!

Excellent location with convenient transportation and bustling surroundings, making it easy to get around. There's a subtle pleasant scent upon entering, and the layout is well-designed. Qian at the front desk provided great service, quickly resolving any issues. The staff were attentive and thorough, and the hot water was plentiful.

Compared with many finalizing this hotel, it did not disappoint. The overall environment is quiet and comfortable, and the atmosphere is full, which is very suitable for business people to stay and rest temporarily. The staff is warm and warm, and the details are full of care. The bedding is soft and fluffy, the sleep experience is great, the bathroom is dry and clean, no smell, the price is outstanding, and the next trip will be decisively repurchased.

Convenient location. Great service with friendly staff who are eager to please. Nice breakfast. Free onsite laundry. They even offer free simple dinner but I did not get a chance to try. Overall a great chain hotel though the hardware start showing its age. I have stayed here three times and each I was a great experience. There are some higher end hotels in town but they are on the outskirts of the town. This is the best hotel in the town center.