Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 11, 2026|Deluxe 2-bed Room
Guest UserThis hotel is indeed excellent. The facilities are comprehensive, and the room is smart, allowing you to use ”Xiaodu” to turn on the TV, which is very high-tech. Oh, and when checking in at the front desk, the staff immediately gave us two fruit platters with cream dates, ginseng fruit, and apples, all very fresh. The hotel's breakfast is quite rich and has everything, catering to all tastes. The souvenir gifted by the front desk when checking out was also a pleasant surprise. We will definitely stay here again next time we come to ”Balihe”.
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Price per night from:US$27
Posted on Jul 11, 2025|Superior Double Room
Guest UserPluses
1. The girl who said good morning to me at breakfast this morning was exactly my style, plus three points.
2. The front desk guy was pretty much the same as during the livestream, plus two points.
Minuses
1. This is my first time staying at a Four Seasons hotel with an interior window, minus five points.
2. No bottle of water when I checked out, minus five points.
3. The price in this small town is 288 yuan per night, almost as high as Hangzhou, minus five points.
4. Not every Four Seasons hotel has that ”whatever” painting you call a livestream room. Truly understanding the hotel experience is what you should be doing, not dwelling on the crappy corporate culture. Five points for your crappy leadership.
Summary: It's fine for a quick stay if you're bored, but it's best not to choose it for business travel.
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Price per night from:US$35
Posted on May 6, 2025|Guestroom - Near River, City-View (Double Bed) (Sofa, Fridge)
Lynne MilneWarmish welcome at reception. Room was changed due to disappointing view from window (partially blocked). There was some confusion when I asked about the Light Meal, despite using translation apps. In the end there was no beef - but was offered egg and tomato. I did not receive the Midnight Diner Meal and was too tired to go to reception again to ask for it. From previous reviews, it appeared that these meals were brought to the room automatically. Mine were not. No Delicious Hand-Made dessert either. Disappointing. Afternoon Tea was delicious and snacks were delivered to my room. However, a member of staff also appeared at my door to check that I did not have a companion. Why? Breakfast was delicious and the restaurant staff and housekeeping staff were friendly and helpful. The majority of reception staff should try to learn from them about customer service. I had a medical issue and reception staff were helpful, though. The room was beautifully decorated, clean and comfortable. But noisy - traffic and other guests could be heard. Overall, a pleasant stay but not the relaxing break I needed.
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Price per night from:US$19
Posted on Jul 21, 2026|Double Room(Double Bed)
Guest UserThe room was clean and well-maintained, and the breakfast was excellent with a wide variety of choices. I also loved the fresh and elegant courtyard. Plus, they offer self-service laundry, which was a nice touch. Overall, a good experience.
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Price per night from:US$18
Posted on Jan 6, 2025|Fengyun Twin Bed Room With Smart Guest Control
ShuiguaishuThe room is very close to Erlijing Night Market, and it only takes a few minutes to walk to the hotel. The security guard is also very enthusiastic. Overall, I have eaten a lot in Fuyang and gained several pounds in two days.
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Price per night from:US$18
Posted on Aug 4, 2025
Guest UserClean and hygienic, quite nice. I don't stay in hotels often, but this was at least as good as the ¥375 Four Seasons Hotel in Suzhou North.
Since I have a Border Collie, the environment is great and I can bring my dog, so it's perfect.
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Price per night from:US$29
Posted on Jun 2, 2026|Deluxe 2-bed Room
Guest UserThe overall experience was excellent. The hotel facilities are comprehensive and well-equipped, with elegant decor and a comfortable layout. The staff are professional and polite, and the front desk service was particularly good – thoughtful and attentive. I felt completely at ease throughout my stay. I genuinely recommend it to everyone.
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Price per night from:US$44
Posted on Dec 20, 2025|Mi · Delight Standard Room (Tea Tatami · Deep Sleep Mattress · Wet-Dry Separation)
Guest UserThe hotel is located very close to shopping malls, restaurants etc, staff are very warm and helpful. The place is set up nicely. Highly recommend!
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Price per night from:US$14
Posted on Jun 2, 2026|Business Room (Double Bed) (Sofa, TV)
Guest UserCompared with many finalizing this hotel, it did not disappoint. The overall environment is quiet and comfortable, and the atmosphere is full, which is very suitable for business people to stay and rest temporarily. The staff is warm and warm, and the details are full of care. The bedding is soft and fluffy, the sleep experience is great, the bathroom is dry and clean, no smell, the price is outstanding, and the next trip will be decisively repurchased.
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Price per night from:US$18
Posted on Jan 4, 2026|Superior 2-Bed Room
13806813The hotel has a great location, surrounded by thriving commercial areas. The accommodations are clean and comfortable, with complete facilities. The breakfast is plentiful, and the local Fuyang specialties left a deep impression. They even served complimentary stewed white fungus soup in the evening. The service was warm and attentive; Kally at the front desk proactively upgraded us to the executive floor. Overall, a great experience, and I would definitely choose this hotel again.
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Price per night from:US$37