Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 28, 2026|Leisure Double Room
Guest UserThis stay was truly fantastic! I was extremely satisfied with every aspect and deserve high praise! The hotel's location is superb, making it incredibly convenient for getting around. Restaurants, shopping, and taxis are all readily available nearby, making it suitable for both leisure and business trips.
The first impression upon entering the hotel was one of comfort. The lobby was clean and tidy, with a simple yet elegant design and a quiet, uncluttered environment. The front desk staff were exceptionally friendly and helpful, handling check-in and check-out quickly and efficiently. They patiently and meticulously answered any questions, offering exceptional gentleness and attentiveness, making you feel warm and welcome from the moment you stepped inside.
The room experience was superb. The room was spacious and airy, with a well-designed layout that prevented it from feeling cramped. The bedding was clean, soft, comfortable, and breathable, and the mattress was perfectly firm, ensuring a restful night's sleep. The soundproofing was excellent, completely blocking out outside noise, resulting in a high-quality night's rest. The room was impeccably clean; the floors, surfaces, and bathroom were spotless, with no unpleasant odors. Toiletries were complete and clean, demonstrating meticulous attention to detail.
In addition, the hotel's facilities are comprehensive, with a plentiful and stable supply of hot water at just the right temperature. The internet speed is smooth, ensuring uninterrupted streaming of TV and mobile devices. The housekeeping staff are also very attentive, diligently and responsibly cleaning and replenishing supplies promptly and completely.
Overall, the value for money is exceptional. The service, environment, and cleanliness completely exceeded my expectations, making it a particularly comfortable stay! I've already added this hotel to my favorites and will definitely choose it again next time I'm in the area. I highly recommend it to everyone!
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Price per night from:£45
Posted on Jun 29, 2026
Guest UserAtour hotels are always a great choice for family trips and business travel. The mattresses and pillows are, as always, incredibly comfortable, and all the facilities you could need are available. The washer-dryer combo was a lifesaver, especially with the rainy weather in Guizhou. I was also really happy with the location this time – there's an entire street full of amazing food, and it's just a short walk to the famous Fountain Square. The breakfast was a pleasant surprise too; the sour soup noodles are definitely worth trying, and the coffee was pretty good. I'm already looking forward to my next stay!
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Price per night from:£51
Posted on Jul 1, 2026
Anonymous UserI had recently come on a holiday to the city and stayed here for 4 nights. The first 2 nights were well and without issue. On the last night, i was unfortunate enough to encounter a rat in my room. It had managed to escape through a hole under the sink and I was told that all rooms had this feature when I was requesting for a replacement room. Even the replacement had issues as the wifi did not have connectivity which caused their smart room functions to not work all the way till checkout.
Also, rooms do not have a line to the front desk and communication with them is only through wechat. As such, it will be difficult for travelers who do not know mandarin to have a quick response to issues easily. I encountered my room key to not be able to open my room almost every afternoon and had to face the inconvenience of either going to the front desk or waiting for the staff to come up to provide a replacement key, where both options took substantial time due to the slow lifts. Also, the gym was not in a good condition and the breakfast was plain and repetitive.
I have to commend the hotel staff for their positive attitude and willingness to provide assistance whenever issues arose, but I felt they were let down by the infrastructure and setup and could only be apologetic a lot of the time.
It is a new hotel, so hopefully they might be able to fix these teething issues and provide future guests with a more positive experience.
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Price per night from:£29
Posted on Apr 9, 2026|Superior 2-bed Room
LexielilyThis was not an ordinary hotel stay. It became something I will remember for the rest of my life.
I arrived at the airport after unexpectedly injuring my ankle earlier that day and had no idea how serious it was or what to do next. I booked this hotel last minute, and from the moment I contacted them, everything changed. The team immediately arranged a car to pick me up from the airport, and I was met with such kindness, care, and professionalism that I felt safe right away.
When I arrived, they provided a wheelchair for me and allowed me to keep it overnight. They thoughtfully placed me in a more accessible room, helped with my luggage, and continuously checked in to make sure I had everything I needed. This all happened late at night, yet the level of attention and warmth never wavered.
What truly stood out was how every single staff member treated me. Each time I spoke with someone, they sincerely said to call if I needed anything, and they meant it. It felt like the entire team knew about my situation and was looking out for me. As a first-time traveler in China and an English speaker, I was honestly quite scared, but they went out of their way to make sure I never felt alone or overwhelmed.
At one point, multiple staff members even came up to my room to check on me in person and ask if I needed anything. They made sure I ate and brought me a warm meal, and I can genuinely say those were the most comforting, soul-filling noodles I had during my trip.
In the morning, they kindly offered me a late checkout until 2 p.m., again reminding me to reach out for anything at all. When it was time to leave, they made the process completely seamless. A member of the reception team personally escorted me by golf cart to the airport, helped communicate with airport staff, and ensured I received a wheelchair for my onward journey. I did not have to think or worry about a single step.
This level of care goes far beyond standard hospitality. It reflects a truly exceptional team. Every person I encountered was kind, attentive, and genuinely invested in my wellbeing.
I want to extend my deepest thanks to everyone working that day for taking such incredible care of me. You turned what could have been a very stressful and frightening experience into something warm, safe, and deeply human. This is a world-class team and a shining example of what hospitality should be.
I am so grateful and will absolutely stay with this hotel again. Thank you for everything.
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Price per night from:£46
Posted on Dec 26, 2025
Guest UserThe room's environment and hygiene were excellent, and the buffet was also very good. The front desk lady and the manager were very friendly. The room type we initially booked didn't have a window, but after discussing it, they upgraded our room. The room came with noise-canceling earplugs and disposable toilet seat covers, which was very thoughtful. It offers great value for money, and I highly recommend it. The location is also very convenient, close to the provincial hospital, making it easy for medical visits.
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Price per night from:£44
Posted on Jul 1, 2024
chrischan1609
First: this place is not a Carlton Hotel chain hotel. It is a rip off name.
Secondly: it is located on the 8th floor of a commercial tower.
As a 3 star rated hotel in china, it's on the high end of the scale inside.
as a solo traveller, i am mainly looking at convenience and hygiene. I booked this place for it's proximity to the train station for my early morning flight.
Arriving at the station, it took me 40 minutes to find my way to walk over to the hotel, and would have appreciated more information.
How to get there: Exit the station at the west plaza, on your right somewhere, you will find a path which leads to an underpass to cross the highway. Walk straight into the basement of the commercial building, turn left and then go up the escalators. Then the hotel's lifts are on the left as you enter the building. The current state of the elevator lobby and the lift is dire. See photos. Cigarette butts, and renovation mess.
In the reception, there was a lady in front of me that was haggling the prices of her room. Just so that you get an idea of the place.
Once I got into the room, it was fine. Quite a nice area. But there was no Aircon control, it was all centralised, but at least it was cool in Guiyang that night.
There was a wet mark on the sofa, see photo. I inspected the room for hygiene, and it was ok, clean towels, clean toilet, clean sheets, pillows didn't smell. The toilet flushes well, and shower room was clean. In fact, apart from the sofa mark and the rug condition, everything was good. I marked down the hygiene mainly from a suspicious wet mark and the state of the lobby/lift.
I used the self checkout in the morning to catch my train, since the reception was sleeping under the counter. It takes 10-15 min today walk to the station with luggage, with no rain shelter. Be aware. It is probably better to just book a hotel in a slightly better area and take a cab.
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Price per night from:£41
Posted on Nov 19, 2025
M350788****
Choosing the twin room at Manxuan Inn for our family trip to Qingyan Ancient Town was such a wise decision! The room had its own small living room, making it comfortable for both adults and children. The lake view of the inn truly lived up to its name; strolling along the lake and letting the kids run wild in the garden was even more pleasant than visiting tourist attractions. The complimentary ethnic costume selfie experience and afternoon tea were a delightful surprise; my wife took many beautiful photos in Miao clothing! The service was exceptionally thoughtful, making our family trip particularly enjoyable.
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Price per night from:£67
Posted on Oct 12, 2025
Guest User
Greentree Eastern Hotel is the largest airport hotel in Guiyang Longdongbao International Airport, located at AC Park. It has four towers. Check-in is at the fourth tower. I thank the receptionist for reserving an aircraft-flying-view room at the third tower. Focal length of an aircraft taking off from Guiyang is 200mm to 400mm above.
I choose to stay at Greentree Eastern Hotel because the hotel does not charge room key deposit and it is the newest airport hotel opposite the Guiyang airport Terminal 3. I also want to test plane-spotting at this hotel. Besides, the nearest place to enjoy lunch and dinner is of less than one minute walk from the hotel, also at AC Park, and I get to enjoy extremely cheap Guizhou cuisine. I am very happy that I have selected the right airport hotel.
During my vacation at Greentree Eastern Hotel, two incidents happened.
Firstly, the receptionist told me that to print my boarding passes, I need to forward the online boarding passes via WeChat for the hotel to print the boarding pass. However, I explained to the receptionists that I have difficulties in using WeChat after registering an account. One of the receptionists helped me forward one boarding pass to his email address and from his email address to the hotel printer on Friday. I got the first online boarding pass in black and white.
On Saturday morning, I attempted the same but the other receptionst-on-duty refused to help me.
The other incident is at the hotel restaurant Bellagio (鹿港小镇). There is no restaurant staff to take the breakfast vouchers. Therefore, many guests have taken advantage of eating breakfast at the restaurant for free and before 7.30 am, many breakfast items were snapped up.
I hope that Greentree Eastern Hotel can provide better printing service and enforce the rule that a restaurant staff should be at the reception desk of the restaurant to collect the breakfast vouchers.
Other than the above, I will stay here again for plane-spotting purpose if necessary.
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Price per night from:£39
Posted on Jul 1, 2026
Guest UserThe room was clean and tidy, the bedding was soft and comfortable, and the soundproofing was good, so I had a peaceful night's rest. The front desk service was warm and attentive, and check-in and check-out were efficient. The location is convenient, making it easy to find places to eat and shop nearby. The hot water in the bathroom was stable, and the amenities were complete. It offers great value for money, and I'll definitely choose this hotel again for my next trip.
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Price per night from:£34
Posted on Mar 16, 2024|Apartment Double Bed Room A
Anonymous UserThis is the best hotel I’ve ever stayed in. I just couldn’t help but post it on my friends circle. The environment, facilities, and services are all super good. I love them so much. This layout is my ideal little place to live alone.
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Price per night from:£34