Incheon Hotels with Breakfast

Wow! Art Paradiso was absolutely stunning and the service was unmatched. The hotel and surrounding premises are grand, sleek, and incredibly cool to look at. The hotel itself is gorgeous- dark, artsy, sophisticated. Our room was huge and the vibe was sublime.  The staff were so nice, professional, and accommodating. Check-in and check-out were both seamless. The welcome drink in their bar was a nice touch! They also left us a dessert plate in our room, but we unfortunately had to turn it down as we’re vegan. Instead, they created a special fruit plate and delivered it to us! That was so nice of them.  We only stayed for 13 hours due to our travel plans, but I highly recommend you to really savor all Paradise has to offer. I can’t wait to come back and experience their spa, restaurant lounge, shopping, theater, and ******!

I greatly enjoyed my stay at Grand Hyatt Incheon. The staff were lovely, they treated each guest equally, and always go above and beyond with service. The shuttle is really helpful for travelers who might still be getting used to Korea. The amenities are also great for anyone trying to relax and enjoy their stay. Family friendly and with excellent room service. I’m a member now and will definitely be coming back!

This Japanese-style budget hotel met a certain standard, but I was disappointed by the front desk staff. The front desk staff didn't bother to understand the situation and assumed I was cutting in line, giving me a bad attitude from the moment I checked in. Actually, I arrived at the hotel at noon that day and learned that check-in wasn't until 3 PM. When 3 PM rolled around and I was waiting in line, a female front desk staff member arrived and waved for people to come forward. Two other people and I went forward at the same time. After the people in front of me checked in, she disappeared. I continued to wait, and when she came back, she had a sour face and told me to get back in line, saying I couldn't cut. She also spoke to me in Korean, which I didn't understand, and it made me feel helpless. After that, I re-queued. When it was my turn, another very polite female front desk staff member helped me and asked if it was my first time staying at the hotel. She apologized for making me re-queue and said she understood that I might have misunderstood the previous interaction. But the previous staff member still looked upset and didn't say anything. I want to say that the front desk is the face of the hotel, and they shouldn't be serving customers with that kind of attitude. Even if I misunderstood, they should have explained it to me nicely.

I specifically changed my reservation to stay near the airport the day before. The room was quite spacious, and the TV was large too. It's about a ten-minute drive to the airport, which saved me from rushing from the city early in the morning, allowing me to sleep in a bit longer. Usually, there's a shuttle service to the airport, but since my departure day was Sunday, I had to take a taxi, which cost around 11,000 Korean Won.

Arrived at 5 AM. There was a customer service rep assisting via camera to help me get my room card from the self-service machine, which was quite convenient. Downstairs, there were lots of fan groups, and it was super easy to get to the subway. The room was quite small and cramped, and the weekend rate was pretty high. A taxi from the airport at night cost 13,000. It was good to be able to get some sleep early. The upside was a 1 PM checkout, so I could sleep in a bit more and then head to the city after waking up. There's also good noodle shop downstairs.

I specifically chose this hotel for an early morning flight, as it's very close to Incheon Airport – just about a ten-minute drive. This saved me from rushing like I would have if I'd stayed in the city. The environment is lovely, with ocean views, and it's not far to walk to the beach. Great for enjoying seafood, watching the sunset over the sea, and feeding the seagulls.

I had a disappointing experience with the front desk staff, even though the hotel itself was quite nice. Before my arrival, I emailed the hotel to ask if early check-in would be possible since my flight landed in the morning. I also asked Trip.com to contact the hotel on my behalf. Neither the hotel nor Trip.com informed me that there would be an additional charge for early check-in. They only asked what time I expected to arrive. When I arrived at around 10:30 AM, the receptionist showed no expression and immediately told me that if I wanted to check in then, I would have to pay KRW 11,000 per hour. Since I wasn't informed of this policy beforehand, I decided to leave the hotel, have breakfast, and spend some time sightseeing instead. I returned at around 1:00 PM, and the same receptionist was at the front desk. She was even eating at the reception counter in the hotel lobby. Without any greeting or smile, she told me that if I wanted to check in at that time, I would need to pay KRW 22,000. I paid the additional charge because I had no other choice. I have stayed in hotels all over the world, and this was honestly the worst front desk service I have ever experienced. What made it even more disappointing was that the hotel was far from busy—there appeared to be many vacant rooms. The hotel itself is good, but the poor attitude and lack of professionalism from the front desk staff left a very negative impression. I hope the management will provide better customer service training in the future.

This was my third time staying here. This time, I also booked the airport shuttle service for the next morning in advance. However, when I got in the car, no driver or staff member checked my ticket, and the driver didn't ask me which terminal I was going to when we started driving. As a result, we didn't go to T2 first and then T1 as indicated. I had to get off and ask the driver which terminal it was, and only then did I realize it was T1. I told him I needed to go to T2, and the driver was quite rude, saying I wasn't a guest of this hotel and I wasn't his passenger. I showed him my ticket, and he said I should have given it to him before getting in, but no one checked tickets beforehand, and the driver didn't ask me in the car. On the way from T1 to T2, the driver kept muttering and swearing in Korean. His attitude makes me reconsider whether I'll choose this hotel again next time. Poor review. Did the driver see me in the car from the beginning but think I was trying to get a free ride? His behavior is really concerning. There seems to be an issue of discrimination against Chinese people and a lack of proper procedures.

Clean hotel and quiet. Can't say much more though because we arrived super late and have to leave early in the morning for the airport. Did the check in , and got a sarcastic comment from the receptionist because we arrived at 1am . After getting in the room , we wanted to ask the receptionist to book a taxi for us , and where was the remote for the AC , but he was not at the reception, and didnt pick up the phone either.... Didn't have the shuttle bus both ways. So had to take public transport , which is not very convenient. Had to walk 20/25min after the bus stop with all the luggage. However in the morning it was easy to book an Uber.

The environment is great, and the subway station is right at the entrance – absolutely fantastic! I'm very satisfied. The decor is also clean, all facilities are complete, and the location is good, especially convenient for those coming from Incheon.