Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 28, 2026|[Event] Duplex Suite (Adults Only, Wonderbox Access Is Not Included)
Manisha BThe service from start to finish was amazing!! The hotel was beautiful and the staff was very friendly, shame I couldn't stay longer but I definitely enjoyed my stay and will definitely be back to visit! Before I checked in, did a little bit of shopping, ate lunch and visited the Wonder box it was so much fun! Cimer was needed and the art museum was also pretty! Thank you once again to everyone who assisted me xx
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Price per night from:£176
Posted on Jun 4, 2026
Guest UserThe hotel provides free airport shuttle service, about 15 minutes driving time. Based on the Hyatt’s reputation, our expectations were high as to room’s furniture, design , or necessities for travelers, but we were a bit disappointed. The room is clean, but is too plain and simple. The surprising part of this short stay was by walking 5 minutes from the hotel, we discovered a beautiful place called Paradise city
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Price per night from:£141
Posted on Aug 10, 2026|Single Room(subway view)
D.D.BehappyI really enjoyed my stay at this hotel, especially the room. It was clean, comfortable, and I slept very well. The bed was soft and comfortable, the air conditioning worked well, and the bathroom was nice. I particularly liked the automatic toilet.
The staff were friendly and provided good
service. I also appreciated that the hotel allowed me to leave my luggage both before check-in and after check-out, which was very convenient.
There is a free amenities area where guests can help themselves to items such as tea, coffee, toner, lotion etc. There is one bottle of water for each day for the single room. There is also a water refill station at the lobby where you can refill your own bottle, which is a nice and convenient feature.
For guests staying in a single room, the hotel provides one bottle of drinking water per day. If you do not need room cleaning, you can simply hang the “Do Not Disturb” sign on the door. The hotel will still leave fresh towels and a bottle of water in a bag outside your room, which I found very convenient.
The hotel provides breakfast every day. The food was good overall, but I would recommend adding English labels to the dishes so international guests can easily know what each menu item is.
The location is very convenient because the hotel is directly connected to Bupyeong Station. However, for first-time visitors, finding the way out of the station can be quite confusing. Bupyeong is a very large station with many shops and shopping areas underground, so it is easy to get lost before finding the correct exit. Clearer signs to the exits would be very helpful for first-time visitors.
Another nice point is that Bupyeong Park is about a 15-minute walk from the hotel. It is very convenient for guests who enjoy going for a morning walk or run.
One thing that could be improved is the elevator system. The elevators are divided by floors, and only 2 out of 4 elevators serve the rooms on the 15th floor and below, so you may have to wait a little longer during busy hours.
Overall, I had a pleasant and comfortable stay. The room was clean and comfortable, the staff were helpful, and the location was convenient.
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Price per night from:£28
Posted on Aug 3, 2026|Superior Suite Triple
Lo RieSpent one evening at Ibis. We arrived late, so their only restaurant was closed. We were able to order from the bar. Young man at the bar was helpful, even with the language barrier.
There is a convenience store in the lobby.
We had a 3 bed suite, since we were a group of 3. It seemed dated, but it was fine. We had to request for an extra towel because there was only two available in the restroom. This was a little annoying because it was late and we were exhausted.
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Price per night from:£86
Posted on Aug 16, 2026|Deluxe Twin Room
DoubaoxiaoThe room was nice and the location was great, not far from Unseo Station, about a 15-minute walk. There's a convenience store near the hotel downstairs, which is handy for buying things. Next door is 'Jingya Canteen', which serves delicious food and the ajumma (auntie/middle-aged woman) there is very welcoming. The bathroom drainage wasn't particularly good though.
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Price per night from:£33
Posted on Jul 16, 2026|Deluxe Double Room Central Park View
Guest User
I had a very pleasant stay at Songdo Central Park Hotel. The location is excellent—only about a 3-minute walk from the metro station, making it very convenient for sightseeing and getting around Incheon.
The reception staff were friendly and helpful. Like many hotels in Korea, they placed a **11,000 KRW** temporary hold on my credit card as a deposit for the room key. The money was released back to my card after I checked out without any issues. Also, as with many other hotels in Korea, disposable toothbrushes and razors are not provided free of charge due to Korean regulations introduced in 2024. Breakfast costs 29,000 KRW, but I didn't try it because the bed was so comfortable that I ended up sleeping until 11:00 AM! One thing I really appreciated was the 12:00 PM check-out time. Many hotels require guests to check out by 11:00 AM, so having an extra hour made my stay much more relaxing. The room itself was comfortable, and my view was amazing, especially at night. I overlooked **Central Park** and **Hanok Village**, which looked beautiful after dark. The hotel's location is one of its biggest advantages. G-Tower is only about a 6–7 minute walk away. The Incheon City Tour Bus stop and the tourist information center are right next to the metro station, making it easy to explore the area. Lotte Hi-Mart, Costco and the Writing Museum are also within walking distance, about 10–15 minutes away.
Overall, I really enjoyed my stay. The comfortable room, excellent location, beautiful night view, friendly staff, and later check-out time made this a hotel I would happily stay at again.
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Price per night from:£89
Posted on Jun 29, 2026
Guest UserI had a disappointing experience with the front desk staff, even though the hotel itself was quite nice.
Before my arrival, I emailed the hotel to ask if early check-in would be possible since my flight landed in the morning. I also asked Trip.com to contact the hotel on my behalf. Neither the hotel nor Trip.com informed me that there would be an additional charge for early check-in. They only asked what time I expected to arrive.
When I arrived at around 10:30 AM, the receptionist showed no expression and immediately told me that if I wanted to check in then, I would have to pay KRW 11,000 per hour. Since I wasn't informed of this policy beforehand, I decided to leave the hotel, have breakfast, and spend some time sightseeing instead.
I returned at around 1:00 PM, and the same receptionist was at the front desk. She was even eating at the reception counter in the hotel lobby. Without any greeting or smile, she told me that if I wanted to check in at that time, I would need to pay KRW 22,000. I paid the additional charge because I had no other choice.
I have stayed in hotels all over the world, and this was honestly the worst front desk service I have ever experienced. What made it even more disappointing was that the hotel was far from busy—there appeared to be many vacant rooms.
The hotel itself is good, but the poor attitude and lack of professionalism from the front desk staff left a very negative impression. I hope the management will provide better customer service training in the future.
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Price per night from:£47
Posted on Jun 12, 2026
Guest UserThis was my third time staying here. This time, I also booked the airport shuttle service for the next morning in advance. However, when I got in the car, no driver or staff member checked my ticket, and the driver didn't ask me which terminal I was going to when we started driving. As a result, we didn't go to T2 first and then T1 as indicated. I had to get off and ask the driver which terminal it was, and only then did I realize it was T1. I told him I needed to go to T2, and the driver was quite rude, saying I wasn't a guest of this hotel and I wasn't his passenger. I showed him my ticket, and he said I should have given it to him before getting in, but no one checked tickets beforehand, and the driver didn't ask me in the car. On the way from T1 to T2, the driver kept muttering and swearing in Korean. His attitude makes me reconsider whether I'll choose this hotel again next time. Poor review. Did the driver see me in the car from the beginning but think I was trying to get a free ride? His behavior is really concerning. There seems to be an issue of discrimination against Chinese people and a lack of proper procedures.
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Price per night from:£54
Posted on Aug 1, 2026|[Event] Deluxe Queen Room
Anonymous UserMy friend who I was traveling with left early, so I stayed alone. The room was super spacious and clean, and the separate shower and toilet made it very comfortable. It was about a 20-minute walk from the nearest Incheon Terminal Station, but I could do some shopping nearby, so the location was good if I didn't need to go to the station.
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Price per night from:£24
Posted on Apr 10, 2026
Guest User
The worst mattress ever. Could not sleep. And service terrible. Front desk clerk missing from 8 to 8 nobody unt the evening. During the day rarely somebody there. Room smaller but the worst is the mattress. I could fill every spring. I think that was the box spring not the mattress itself. No shuttle even if they advertised. It doesn’t exist. So the front desk said. Not wanting to stay again here 🥹
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Price per night from:£23