Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 16, 2026
Dody Cheung
Dear Ruby Luxe Hotel Team,I would like to express my sincere appreciation for the wonderful experience I had during my recent stay at your hotel in Vientiane.
Your hotel truly offers exceptional value for money, and I was especially impressed by the outstanding service provided by your lobby manager, Ms. Gao. Her professionalism and kindness made a lasting impression . On the day of our arrival, our flight landed very early at 8:00 AM. We were pleasantly surprised and deeply grateful that she arranged an early check-in for us and even allowed us to enjoy breakfast at the restaurant. Such thoughtful and generous service is truly rare.
During the Lao New Year, the music outside was quite loud at night. Ms. Gao repeatedly apologized for the noise, even though it was completely beyond her control. We fully understand that this is part of the festive atmosphere, and her sincerity was greatly appreciated.
Additionally, when we did not have enough local currency, she kindly assisted us in exchanging money at a very reasonable rate, which made things much easier for us.
On the second day, there was a citywide power outage due to a local fire. Despite the inconvenience, Ms. Gao went above and beyond—she even stood by with a flashlight in the restroom area to assist while we finished breakfast. We were still able to enjoy freshly prepared food, including noodle soup, fried rice, and salad. Given the price, this level of service was truly exceptional.
The room itself was also excellent—everything was new, modern, and thoughtfully designed. I would especially like to commend the fully automatic bathroom facilities, which were a delightful touch.
Overall, we are extremely satisfied with our stay. The level of care, attention, and hospitality we received over these two days was outstanding.
Thank you once again for such a memorable experience. We will certainly recommend your hotel to others and look forward to staying with you again in the future.
Warm regards,
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Price per night from:SGD 37
Posted on Jul 1, 2026
Guest UserThe rooms are clean and close to tourist attractions, including the Mekong riverside night market and Si Hom. It's also conveniently located near other sights, making travel easy.
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Price per night from:SGD 38
Posted on May 14, 2026
Guest User
Choosing the right hotel for my first trip to Vientiane was so important, and I definitely picked the right one! The Billion Hotel has an unbeatable location! It's just a 1-minute walk to the night market and 3 minutes to the Mekong River, making it super convenient for exploring food and drinks. The hotel is newly opened, incredibly clean, and features a minimalist yet sophisticated black and white decor. The rooms have excellent wet/dry separation, and the bedding is truly comfortable – I slept wonderfully. The front desk staff communicated flawlessly in Chinese, and their service was incredibly thoughtful, polite, and enthusiastic. All in all, I had a very pleasant stay!
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Price per night from:SGD 40
Posted on Jun 17, 2026
Guest UserA cheap stay, good for our one night only. Room had no natural light and the lights flickered. Bathrooms were fine and mostly tidy, shared with everyone else. No shampoo or body wash in shower and no towel provided. Breakfast was fine, bread and some potatoes with egg. Super central to the night market and close enough to the Mekong. Good stay for the one night only.
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Price per night from:SGD 5
Posted on Nov 29, 2023|Deluxe Twin With City View
Guest UserFriendly staff
Clean room
Good Location
Handful of resturants around - all in walking distance
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Price per night from:SGD 67
Posted on May 15, 2026
EnricoGreat budget solution for business travellers in Vientiane. Staff friendly and professional. Rooms are essential but good.
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Price per night from:SGD 19
Posted on May 23, 2026
Guest User
The room was average, and so was the service. The environment and hygiene were decent, but the efficiency was poor. They missed my scheduled airport pick-up, and I couldn't get through to them on the phone!
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Price per night from:SGD 29
Posted on May 10, 2026
Guest UserThe hotel's location is excellent, right in the heart of the city center, making it incredibly convenient for shopping and dining. I especially love the spacious room types; the overall layout is grand and airy, completely free from the cramped feeling of typical hotels. Staying for several days doesn't feel stifling at all; the cozy atmosphere makes it feel just as comfortable as being at home. The room is well-sectioned with a separate living room and bedroom, and it even thoughtfully includes a small kitchen. Even if I don't use it daily, it shows that the facilities are very complete and well-equipped, providing a truly excellent living experience.
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Price per night from:SGD 32
Posted on Sep 8, 2025
Kegeleyujuluo
Excellent! The room was very spacious, and the staff were incredibly friendly and welcoming. Its central location is super convenient. The breakfast was a highlight! Absolutely fantastic value for money. The hotel also offers parking, so we'll definitely aim to drive here next time for another stay!
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Price per night from:SGD 34
Posted on Oct 29, 2025
Guest UserThe hotel staff were amazing, so friendly and welcoming. The place was spotless, really clean. It's super close to the scenic area, and parking is convenient, making it easy to come and go. Overall, it's a very comfortable stay. They have an outdoor pool and a gym, which I used daily for my workout before going for a swim.
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Price per night from:SGD 42