4-Star Hotels in Vientiane

I had a very disappointing experience during my stay at this hotel. Firstly, the WiFi was not working at all, which was already frustrating. This was our second day at the hotel, and we hadn’t experienced any mosquito issues on the first night, so what happened next was both surprising and unacceptable. In the middle of the night, I woke up to use the bathroom and found the entire room filled with mosquitoes. Both my girlfriend and I ended up with mosquito bites all over our bodies, making it extremely uncomfortable to rest. I called reception to report the issue and ask for help, but the response was unhelpful. I was simply told to close the balcony door—which was not open in the first place and hadn’t been left open during the day either. This made the explanation feel dismissive, and it seemed more likely that the mosquitoes had entered through the air ventilation system. When I asked if they had any mosquito repellent or could offer a solution, I was told they didn’t have anything available. With no real assistance provided, we had no choice but to sleep fully covered under the duvets from head to toe just to avoid further bites. Overall, this was a very unpleasant and poorly handled experience. Would I stay here again? Absolutely not.

The hotel service was good. The deposit was 200,000 LAK. The location is decent, and it's easy to get a taxi. The lobby is quite small, and the breakfast wasn't good. The hot water was unstable this time, not sure why.

Choosing the right hotel for my first trip to Vientiane was so important, and I definitely picked the right one! The Billion Hotel has an unbeatable location! It's just a 1-minute walk to the night market and 3 minutes to the Mekong River, making it super convenient for exploring food and drinks. The hotel is newly opened, incredibly clean, and features a minimalist yet sophisticated black and white decor. The rooms have excellent wet/dry separation, and the bedding is truly comfortable – I slept wonderfully. The front desk staff communicated flawlessly in Chinese, and their service was incredibly thoughtful, polite, and enthusiastic. All in all, I had a very pleasant stay!

The hotel was very easy to find, conveniently located right on the main road. The owner was incredibly welcoming and hospitable. The bed linens were spotless. Overall, a fantastic experience! I would definitely stay here again.

The Four Seasons in Laos is absolutely breathtaking 🌿! As soon as you open the door, you're greeted with an incredible street view. Every corner feels like a movie scene – you just can't stop taking photos ✨. The service is incredibly thoughtful and touching! The welcome gift was a handmade pastry basket, and the turndown service even included a silk bedspread. The staff always had warm smiles on their faces 🙏.

The hotel has good sanitary conditions, the food is fresh, tastes good, the quantity is sufficient, and it is delicious. I will come again next time.

Location & Environment: The environment is excellent, located within a residential area, very quiet and comfortable to stay in. The hotel's overall environment is elegant and pleasant, with a clean and quiet courtyard and thoughtfully arranged greenery. The location is superb, making it very convenient for getting around and dining. The surrounding area is very convenient for daily life. Right outside the hotel are a row of restaurants and bars. There's also a Big C supermarket and Itecc mall nearby, making shopping and dining easy. Rooms & Facilities: The rooms are large and beautiful, with ample space and a comfortable layout. The rooms are very new, and the facilities are complete and functional. It features an outdoor swimming pool and a gym. The pool is a major highlight, with clear water and surrounded by lush greenery, creating a pleasant atmosphere. Some room types come with balconies, offering good natural light. Service & Experience: All front desk staff speak Chinese, which feels very welcoming. The service is excellent, the front desk is very enthusiastic and can assist with currency exchange and arranging shuttle services. The service throughout is thoughtful and professional, with gentle and patient staff. There's 24-hour security, with two guards at the entrance, providing a strong sense of safety.

The hotel is very clean. Recommended for tourists, you can walk and take pictures of Pratu Chai. There is a restaurant next to the school, near the embassy residences of various countries. The staff are good and clean. The school can call for a car.

A truly satisfying stay! 👍 The environment is quiet and elegant, the room is clean and tidy, and the bed is very comfortable. The staff are warm, polite, and responsive. The facilities are complete, and the location is excellent, right in the city center and very close to the Arc de Triomphe, making transportation convenient and very safe. The breakfast caters to Chinese tastes, and the front desk staff speaks Chinese. We were very happy with everything and highly recommend staying here!

Excellent! The room was very spacious, and the staff were incredibly friendly and welcoming. Its central location is super convenient. The breakfast was a highlight! Absolutely fantastic value for money. The hotel also offers parking, so we'll definitely aim to drive here next time for another stay!