Extended Stay America Suites - Nashville - Brentwood - South

Beds were absolutely AWEFUL. Very old rooms. There was nothing in the kitchen, I guess you have to ask for pots, pans, utensils, soap???? We got in late so it was not worth the trouble. Walls have nothing to insulate sound so expect to hear every door slam from neighbors and tv and talking from rooms next to you. Listing showed free breakfast, which was one reason we booked there… turns out it was packaged muffins and instant oatmeal, That’s it. If you want real food for breakfast go elsewhere. I barely slept and wish I’d paid more for a place with a mattress that’s not an antique.

Batteries dead in remote OR television on the blink. To late in evening to troubleshoot. Drain in shower had to be kept open with wash cloth wouldn’t drain properly. Obviously there had been pet of some sort in the room prior to my visit.

I did not stay because no mattress pad or cover was on the bed. Since ******* has a no refund policy, I also lost my money. Very disappointing.

It was a functional room with a large refrigerator and 2 burner stove. For the price it didn’t disappoint.

We were in a hurry and I forgot to check reviews! Place looked nice from the outside but inside the room it was dark tones and wall lamp didnt work. Worst of all all drains were clogged. I dont see how housekeepers couldve cleaned the tub or sink. No hair dryer in room. We wouldve left had it been so late. Staff was nice, brought Drano 10pm but we didnt want to step in shower that obviously had not been cleaned. Always check reviews!

Room smelled, next door was loud. I had to call front desk 3 times

This was one of the worst hotels that I have ever stayed in. I booked this hotel for a late check in and really early check out with my 12 year old post a concert in the area. This hotel was a one star, at best. The staff, I have to say, was very kind and helpful. It was the property that was actually scary. This property is not only outdated, but scary. Lighting in the parking lot is lacking. The lobby is not open 24/7. All of the doors face the outside vs walking into a building. It was in a sketchy area with nothing around. The sheets were clean, but the rest of the room, including the carpet was old and dirty. I wouldnt take my shoes off. This compared to a hotel in a scary horror movie. The cost of the room was over $200, which was absolutely egregious. It should have been $30. I did not sleep because I was scared to, especially with my son there. I considered leaving and sleeping in the rental car. The room had old lighting. The sink did not drain. This is like a hotel that you go to for 1 hour and leave. Do not go here. Especially with a family.

Mold in the bathroom. Burnt out light bulb. No safety handle in the tub. Hot water was scolding hot.

they didn't have my reservation. hotel was fully booked. had to sleep on the floor in family members room.