Comfort Suites Bridgeport - Clarksburg

Friendly staff and clean comfortable spacious room The breakfast had a good variety of food and snacks

Sam and Megan at the front desk were so kind! They made our kids feel so special and were so helpful. The beds were comfortable and everything was clean!

One desk clerk was not engaged, didn't speak clearly and was on his cell phone when we come in. Said he was too busy to get any carts collect bring in guest luggage. Pants half way down his ass. Morning attendant for breakfast not dressed well for that job. Our pillows were just thrown on the bed. Didn't look nicely made.

Hot tub was out of order and the staff did not tell us upon check in. The hot tub was the reason we chose the hotel. Everything else was good. Did not utilize breakfast.

Had to switch rooms upon arrival due to the shower having hair and some sort of smear, as well a strong odor of men’s cologne. Next room was cleaner however the air conditioning unit under the window rattled so loudly no one got any rest. Also, the tv is placed so the only way you could watch it was if you were sitting on sofa which no one wants to do. The morning breakfast was average, however the hot items were not restocked promptly so several guests didn’t get to have any and no staff were around to ask. We chose this hotel over another one because of the pool, however there was apparently a travel ball team staying so when we tried to go down to get in the pool there were about a dozen kids plus parents running and jumping so we didn’t stay. For the price I expected a little better.

I was sexuslly harassed by your employee that worked the front desk. I want a full refund along with vouchers to stay for free. My card wasn't supposed to be charged due to the "misunderstanding " but it was. I have tried to contact the manager but no response back. I am very upset over this situation I am thinking about getting attorney.

The floor in my room was nasty My socks were filthy. I paid extra for the dbl queen with sofa sleeper and the sofa sleeper mattress was horrible no sheets on it and none in the room to put on it. When I called the front desk they told me to come and get it. The hot tub was cold breakfast not good eggs extra runny

I didn’t get the room that it showed that I paid for! Which was very important! Then the pool was closed until the night before we had to leave! My kids was upset the entire trip for those 2 reasons. Also the lady that checked us in just stared at us when I walked in like I didn’t belong there, and was in the wrong place. Very uncomfortable feeling.