Verified traveler
September 6, 2023
This was the worst hotel stay I have had in my lifetime. had a late check in and upon trying to go to bed, I smelled a perfume on 2 pillows. I went down stairs, explained to the night clerk what I smelled. She giggled and provided 2 new pillow case. Went to bed due to exhaustion. I never had mid stay room cleaning. The next evening when I finally got to room again, I decided to pull back sheets and check bed. The top and bottom sheets were BOTH SOILED in multiple spots. Went downstairs, talked to a different night clerk, was told that she didn't have support and could not change the bed. I asked for clean bedding and a follow up call from the manager. As of today, NO CALL BACK.