Poor overall. No one at the desk when we arrived. We had to pick up a phone that alerted we were here to check in. This took 15 minutes.
Our shower handle was broken and someone came to fix it. This did not solve the problem. When we left our room, the shower was still running waiting lots of hot water. I advised 2 ladies from house keeping that our shower was broken/still running.
I tried to check out at the desk and discuss the shower problem. No one was there and no one came for over 10 mins. I could not wait any longer and had to leave.